R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: ISO 8000 Standards Series in a Nutshell Liason Report from NA “Qualtät industrieller Daten”, updated Rainer Schrundner

2 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: What is ISO 8000 ISO 8000 is about Data Quality whereas ISO 9000 is about Process Quality. Currently several standards of the 8000 series are released, several tens of standards are in work and about 100 standards for the different industries and applications are more or less formally proposed as work items. Initially the focus of ISO 8000 was limited to „Product Catalog“ data, but in-between the focus is expanding more and more covering the master data in all business processes. Major basis for the standards are the “15 Quality Dimensions” from Prof. Wang and their application for different use cases. -xxcommon for all data -1xxspecial for master data

3 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: ISO 8000 ontology Part 1 : Scope, Justification and principles Part 3 Taxonomy : ISO 8000 parts & other standards relationships Part 8 Information and Data Quality Measuring Part 9 Information data quality relationship with other standards Part 20 Data Quality: Provenance Part 30 Data Quality Accuracy Part 40 Data Quality Completeness Part 50 Data Quality management framework Part 60 Information & Data Quality Process Assessment Part 100 Master data: Exchange of characteristic data: Overview Part 10 Data Quality Syntax, semantic encoding, and conformance to data specification Part 120 Master data: Exchange of characteristic data: Provenance Part 130 Master data: Exchange of characteristic data: Accuracy Part 140 Master data: Exchange of characteristic data: Completeness Part 150 Master Data Quality management framework Part 311 Guidance for the application of PDQ-S Part 2 Vocabulary Characteristics or Data quality dimensions Requirements Syntax Semantics Pragmatics Measurements methods Management methods Introduction Vocab. / Onto General concepts & definitions Specialized concepts & definitions Management framework Usage guides Part 110 Master data: Exchange of characteristic data: Overview

4 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: What is ISO 8000

5 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: 15 Quality Dimensions The “15 Quality Dimensions” from Prof. Wang are a major basis for the ISO 8000 standards series. accuracy objectivity Believability Reputation Accessibility Access security Relevancy Added-Value Timeliness Completeness Amount of data Interpretability Ease of understanding Concise Representation Consistent representation CategoryMeasurable Concept IntrínsicAccuracy, Objectivity, Believability, Reputation AccesibilityAccessibility, Access security Contextual Relevancy, Added-Value, Timeliness, Completeness, Amount of data Representational Interpretability, Ease of understanding, Concise Representation, Consistent representation

6 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: Maturity of ISO 8000 Some standards are released, and the „15 Quality Dimensions“ are not questioned any more as basis for all standards. Challenge is how to implement these “dimensions”. Compared to the ISO 9000 series the ISO 8000 series is at a state where the ISO 9000 series was in ~1990. There are huge crowds working on ISO 8000 all over the world. Need for data quality standards in todays highly integrated processes and their huge amounts of data and challenges for data quality and financial interests from software vendors and consultants are pushing ISO It is to expect that within few years the standards are sufficiently stable and established so that we will face questions and pressure from customers about our data quality in regard of ISO 8000 in ~2-5 years (personal estimation based on current maturity of the standards set).

7 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: Outlook - Expected Importance of ISO 8000 With todays expection it is likely that ISO 8000 will by far not reach the formal importance of ISO 9000 for companies. Reasons: 1. It seems much more difficult to make money in consulting and certifying for ISO 8000 –having mainly the “poor” IT and PDM specialists as contacts- whereas for ISO 9000 the consultants counterpart in the companies is the management deciding over the processes and the budget. 2. More critical attitude of companies having already spent a lot of money for ISO 9000 certifications  promotion of self-auditing and self-declared conformity However it is to expect that some customers will in some years start to insist on external certifications for ISO 8000.

8 R 255 G 211 B 8 R 255 G 175 B 0 R 127 G 16 B 162 R 163 G 166 B 173 R 137 G 146 B 155 R 175 G 0 B 51 R 52 G 195 B 51 R 0 G 0 B 0 R 255 G 255 B 255 Primary colours:Supporting colours: Outlook - Expected Importance of ISO 8000 especially for DIN NA and EDIFICE ADC - The physical material flow and its marking is currently not in the scope of ISO Awareness for Data Quality will increase together with the application of ISO 8000, and on long term it is likely that the data quality on the physical delivery will come in focus once the issues with the data quality of the virtual data flow are addressed. - On short term there is no impact from ISO 8000 on machine readable marking. _______________________________________________________________ Update : Data Management is increasingly in focus: New work item: Parts x: Information & Data Quality Management Process Assessment DIN is mandated to prepare draft of Measurement Framework