BUILDING HYBRID APPS WITH DYNAMICS CRM & WINDOWS AZURE Guy Riddle & George Doubinski Dynamics CRM MVP’s SESSION CODE: DEV-DYN-MID306 (c) 2011 Microsoft. All rights reserved.

Agenda ► leverage cloud technologies to develop advanced business solutions with Microsoft Dynamics CRM ► Through demonstrations, how to develop solutions that pull together Microsoft Dynamics CRM 2011, Windows Azure platform and customer portals (c) 2011 Microsoft. All rights reserved.

Types of Cloud Computing Hybrid Private cloud Public cloud Software as a service User Productivity Platform as a service Rapidly Develop Apps Infrastructure as a service Reduce Management Reference: comic.aspxhttp://blogs.office.com/b/office_comics/archive/2011/03/25/the-cloud-marketing-new-office- comic.aspx

What is Windows Azure Platform really? ► Windows Azure & SQL Azure – Public Cloud Platform ► AppFabric – Hybrid Middleware ► Virtual Machine Role – Infrastructure Services ► Data as a Service – Data Market ► Windows Azure “Connect” – VPN into cloud! ► … keeps growing Utility: Pay for what you use Reference: hand-drawn-videohttp://blog.smarx.com/posts/what-is-windows-azure-a- hand-drawn-video

Life without the Cloud ► Hardware & OS Maintenance ► Deployment ► Load balancing ► Scalability ► Performance ► … ► So Little Time for the Application!

The Evolution From CRM to xRM Customer Relationship Management Shared Infrastructure and Services Partner Relationship Management Distributor Relationship Management Reseller Relationship Management Employee Relationship Management Contractor Relationship Management Supplier Relationship Management Asset Management Property Management Fleet Management Case Management Task Management Event Management xRM= “Any” Relationship Management Rapid Application Development Business Process Management Business Intelligence Office and Web-based User Experiences

CRM 2011 Platform Architecture

CRM for Developers –.NET 4.0 – Flexible web services (WCF, REST) – LINQ Provider – ODATA service – Web Resources – Fetch XML for reporting – Code “Sandbox” in hosted deployments – Extended Event pipeline via Windows Azure – Additional authentication methods

SharePoint and CRM are Complementary Combined strengths cover broad business needs (c) 2011 Microsoft. All rights reserved.

DEMONSTRATION Connecting from an Azure website to CRM Connecting to CRM to SQL Azure (c) 2011 Microsoft. All rights reserved.

Windows Azure Virtual Network ► Secure network connectivity between on- premises and cloud – Supports standard IP protocols ► Enables hybrid apps access to on-premises servers ► Simple setup and management – Web, Worker and VM Roles supported ► Use cases include Windows Azure app domain-joined to corporate Active Directory Enterprise Windows Azure

DEMONSTRATION Using Windows Azure “Connect” Domain joining an Azure Web Role (c) 2011 Microsoft. All rights reserved.

Dynamics Marketplace (c) 2011 Microsoft. All rights reserved.

Portal Framework

Websites Powered by Azure & CRM Online s.com com days.ca

DEMONSTRATION Azure Portal working with CRM (c) 2011 Microsoft. All rights reserved.

Authenticating Users from Web and Social Providers Sign-up and claims enrichmentSign-up and claims enrichment

DEMONSTRATION Multiple Portal Sign-On Mechanisms Access Control Service 2.0 (c) 2011 Microsoft. All rights reserved.

Resources Developer Training Kits Presentations, Hands-on Labs & Videos CRM 2011 Training Kit Windows Azure Training Kit Whitepapers Building business apps with CRM 2011 Comparing xRM & Force.com

Enrol in Microsoft Virtual Academy Today Why Enroll, other than it being free? The MVA helps improve your IT skill set and advance your career with a free, easy to access training portal that allows you to learn at your own pace, focusing on Microsoft technologies. What Do I get for enrolment? ► Free training to make you become the Cloud-Hero in my Organization ► Help mastering your Training Path and get the recognition ► Connect with other IT Pros and discuss The Cloud Where do I Enrol? Then tell us what you think.

Sessions On-Demand & Community technet.microsoft.com/en-au Resources for IT Professionals Resources for Developers Microsoft Certification & Training Resources Resources (c) 2011 Microsoft. All rights reserved.

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. (c) 2011 Microsoft. All rights reserved.