FacilitiesDesk Product Overview

Looking For? A maintenance helpdesk? In other words a CMMS? An integrated solution for complete facilities management? Or say CAFM? To understand what value FacilitiesDesk can offer you? How can your Facility teams improve productivity? An affordable and user friendly tool for all your facility management needs?

What is FacilitiesDesk? An Integrated application with high level of automation CMMS (Maintenance Management & Asset Management) Web-Based Affordable Application CAFM (CMMS + Portfolio Management) FacilitiesDesk

Complete CAFM Complete Facilities Management Software Portfolio Management (Property & Lease Management + Space Management) Asset Management Purchase & Contract Management Reports Maintenance Management Knowledge Base

Portfolio Management Property Management View complete details of all your properties across the globe

Lease Management Record complete Lease Details and Status of all the properties Analyze with Intuitive Graphs on Lease Details

Lease & Property Mgmt Contd…… Quick Property Status Summary Observe individual Property & Lease info Building Image

Space Management Intuitive graphs on room distribution and area vacancy List view of the regional locations of the facilities

Space Management Contd… Details of the regions List view of the sites in a region

Space Management Individual Site info List view of buildings in a site

Space Management – Building info and floor details On digging deeper the floor details and the list view of rooms can be found

Space Management – Room Booking Feature Navigation to view details of all facilities is made easier with this “left nav” Complete room info with image Room Booking calendar

Integrated Resources Management Track all asset details inc. appliances, furniture, telecom resources etc. Import all your assets from CSV

Track all asset infor… Maintain all asset information from single location

Resources Management Contd… Find complete details of an asset

Maintenance Management – Breakdown Requests List View Breakdown Maintenance Requests Details in List View

Maintenance Management - Request Form Parameters Set urgency & priority levels

Move Management Move Requests List View

Move Mgmt – Individual Move Details Move Plan Parameter Move Execution Parameter Move Request Details

Move Mgmt – Individual Move Details contd… Notes, Notification, Work log and time spent by craft person on carrying out a move request

Purchase Management Manage Purchase Orders - from Creation to Close

Contracts Management Manage n number of contracts without paper dump

Contracts Management Contd… Associate one contract to single/multiple assets Get alerts before the contract expires Attach Terms & Conditions to each contract

Knowledge Base Manage categorized knowledgebase Recognize what users will look for.. Search through KBase for resolutions

Search Kbase from Maintenance Tab… Add solutions directly for request resolution Rich HTML Editor with support for pictures

Business Rules for Maintenance HelpDesk Automate request dispatch Pre-define rules to define action e.g. assign all mails from Recruitment team to facility group

Notification rules Automation Customize your response Set rules for automating notifications

Service Level Agreements… Manage SLA’s Set Escalation Parameters

Reports in a fly!! Comprehensive Inbuilt Reports

Custom Reports.. Customize desired reports Choose your parameters View reports in convenient display

Query Reports Query your reports Flow Chart of data structure Use these queries in Crystal Reports

Schedule Reports Schedule Inbuilt and/or Custom Reports Supports multiple formats

Surveys Design surveys easily Automate survey proceedings

Post Survey Analysis Add survey questions easily Describe satisfaction levels

Active Directory in FacilitiesDesk Integrate with Active Directory Import users from Active Directory Schedule for import regularly Enable users/supervisors to login to FacilitiesDesk when logging into their system

User-Friendly Web Environment FacilitiesDesk Facility Management Portfolio Management Move Management Maintenance HelpDesk Preventive Maintenance Schedule Maintenance KnowledgeBase Asset Management Purchase Management Contracts Management

Advantage of FacilitiesDesk Integrated Modules Quick and Easy Deployment Affordable Dynamic Support Sophisticated

FacilitiesDesk Editions Standard Edition (CMMS) Enterprise Edition(CAFM) Move Management Portfolio Management CMMSKnowledgeBase Maintenance HelpDesk Choice is yours…

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NANDINI KRISHNAN FacilitiesDesk TEAM Thank You!!