Performance Metrics for EMS Self Assessment & Management Review 30 th Environmental and Energy Symposium & Exhibition April 5 – 8, 2004

2 Agenda  EMS Cycle – P-D-C-A  Key Elements of EMS  Role of Self Assessment  Role of Management Review  Performance Metrics  Software Demonstration  Summary

Identify Objectives and Targets 4.2 Define Policy Identify Aspects & Impacts Identify Objectives and Targets Establish Program 4.4 Implementation & Operation 4.5 Checking & Corrective Action 4.6 Management Review EMS Cycle P-D-C-A Plan Do Check Act

4 Key Elements of EMS  4.5 Checking and Corrective Action –4.5.1 Monitoring and Measurement –4.5.2 Nonconformance and Corrective and Preventive Action –4.5.3 Records –4.5.4 Environmental Management System Audit  4.6 Management Review

5 Role of Self Assessment  EMS Audit = Self Assessment –Determine whether EMS conforms to planned arrangements –Determine whether EMS has been properly implemented and maintained –Provide information to management on EMS effectiveness

6 Role of Management Review  Periodically review EMS to ensure continuing suitability, adequacy, and effectiveness  Ensure necessary information on EMS effectiveness is gathered  Evaluate the need for changes to policy, objectives, and other elements of EMS  Document all reviews  Plan to act on EMS audit results demonstrating commitment to continual improvement

7 Performance Metrics  For self assessment and management review: –Ability of the organization to meet its commitment to perform self assessments in agreed-to timeframes. –Ability of the organization to identify corrective actions and resolve non-conforming conditions. –Ability of the organization to identify areas requiring focused management attention.

8 ECM – Software Demonstration 8 Effectively managing accountability for compliance at each command, installation and activity.

9 A Dynamic Team: You, AMS & ICS  Comprehensive solutions for risk management, compliance management, and management systems  For additional information, contact:  Bill Qualls American Management Systems Dominion Tower, Suite Waterside Drive Norfolk, VA  Steve Hemingway International Compliance Systems South Coast Research and Technology Park 151 Martine Street Fall River, MA Visit us at Booth #534

10 Identifies risks within each code; based on your criteria. Address compliance concerns; HSE, Quality, Security, etc. Minimal internal resources required for implementation. 100% customizable web-based interface. Step I – Understanding Risk

11 Minimize potential business disruptions.

12  Now that you understand where risks are... What next? Way Forward

13 Assess, audit, and identify compliance deficiencies. 5 HSE categories; 43 subject areas; ~4,000 points. Management reports of current compliance status. Fully integrated Management Action Planning. Step II – Education & Self Auditing

14 Health Industrial Hygiene Safety Environmental Management Select appropriate compliance areas.

15 ~ 4,000 Assessment Elements Domestic & International Evaluate specific compliance issues.

16 Integrated management action planning with intelligent messaging. Assign responsibility and track progress.

17 What next? Integrate accountability into every code to correct deficiencies and ensure ongoing compliance while maintaining a state of readiness.

18 Comprehensive compliance management system. Resolves ‘noncompliance’ in existing program. Ensures accountability for on-going compliance. Complete resources provided for global operation. Effectively integrates with existing operations. Step III – Activity wide accountability

19 Managing Accountability for Compliance....

20 HSE ManagementIndustrial Hygiene Air EmissionsInjury/Illness Management Bloodborne PathogensIonizing Radiation Chemical ManagementLaboratory Safety Confined SpaceLockout / Tagout Contractor SafetyMachine Guarding Equipment DesignNon-hazardous Waste Electrical SafetyNon-ionizing Radiation Emergency ManagementPersonal Protection ErgonomicsPollution Prevention Ethylene OxidePotable Water Fleet SafetyIndustrial Trucks General Plant SafetySpill Response Hazardous WasteStorm Water Hearing ConservationWastewater Director: Telephone: Facsimile: Director: Telephone: Facsimile: Environmental Contact Current and Accurate Policies

21 Site specific facility drawings...

22 Maintenance of required regulatory drawings. with detailed compliance data... Maintenance of required regulatory drawings.

23 Compliance profiles (site updates / changes) Incident management; injury, illness, spill, fleet, behavior Chemical management; approval, inventory & reporting Equipment, design & installation; JSAs, Guarding, LO/TO HSE auditing and evaluation; continuous improvement Compliance management modules...

24 A Dynamic Team: You, AMS & ICS  Comprehensive solutions for risk management, compliance management, and management systems  For additional information, contact:  Bill Qualls American Management Systems Dominion Tower, Suite Waterside Drive Norfolk, VA  Steve Hemingway International Compliance Systems South Coast Research and Technology Park 151 Martine Street Fall River, MA Visit us at Booth #534