ADC WORKSHOP- NOVEMBER 30, 2011
WHAT IS SKYPE? Voice over Internet Protocol (VoIP) or just plain web video call conferencing Allows you to conduct a phone call or videoconference with anyone in the world for FREE All that is required is a computer with a microphone, web camera and an internet connection ADC WORKSHOP- NOVEMBER 30, 2011
WHO USES SKYPE? 30 million users are logged into Skype at peak times An average of 145 million Skype users were connected each month in the 4 th quarter of 2010 Skype can be used for free voice calls, but 42% of Skype users use Skype for videoconferencing There are other players in the market with similar features as Skype, but Skype is the leader at this time ADC WORKSHOP- NOVEMBER 30, 2011
WHY USE SKYPE? Skype can be used for phone calls or free video conferencing with anyone who has a computer - anywhere in the world Provides an opportunity for “face-to-face” meetings when visiting with a constituent in person is not feasible Allows you to gain the benefits of seeing a constituent’s reaction through body language and facial expressions that is sometimes missed when conversing over phone or via ADC WORKSHOP- NOVEMBER 30, 2011
HOW DO I GET STARTED WITH SKYPE? The Skype application may be downloaded for FREE at Once downloaded, start Skype and add your prospects and constituents as contacts Contacts can be searched by name and location Contacts can provide you with their “Skype Name” Select “Make a Video call” and you are on your way! ADC WORKSHOP- NOVEMBER 30, 2011
HINTS, TIPS, AND OTHER NOTES Be sure to have the latest version of the software downloaded (you will be notified by Skype any time there is a new version to download) Note that there is a slight delay in the communication - you want to be sure to allow the other party to finish what they are saying before you respond or you will not be heard Consider the constituent’s or prospect’s comfort level with technology when recommending a Skype conference call ADC WORKSHOP- NOVEMBER 30, 2011