LA FONDATION POUR LA FORMATION HÔTELIÈRE ELECTRONIC TABLET MENU - MenuPad Prof. Mirjana Sekulovska, PhD

LA FONDATION POUR LA FORMATION HÔTELIÈRE INTORDUCTION The rapid growth of new information and communication technologies has caused a real revolution in hospitality. As a result of statistical indicators for the use of the Internet and ICT technologies at the global level in 2014, we decided to present the application of electronic tablet menu in catering facilities and hospitality.

How many Internet users are there? How many s accounts are there? How many domains are there? What’s the most popular web browser? LA FONDATION POUR LA FORMATION HÔTELIÈRE Internet 2014 in numbers

LA FONDATION POUR LA FORMATION HÔTELIÈRE WORLD INTERNET USAGE AND POPULATION STATISTICS, 2014 World Regions Population ( 2012 Est.) Internet Users Dec. 31, 2000 Internet Users 2012 Penetration (% Population) Growth Africa 1,125,721,0384,514,400297,885, %6,498.6 % Asia 3,996,408,007114,304,0001,386,188, %1,112.7 % Europe 825,824,883105,096,093582,441, %454.2 % Middle East 231,588,5803,284,800111,809, %3,303.8 % North America 353,860,227108,096,800310,322, %187.1 % Latin America / Caribbean 612,279,18118,068,919320,312, %1,672.7 % Oceania / Australia 36,724,6497,620,48026,789, %251.6 % WORLD TOTAL 7,182,406,565360,985,4923,035,749, %741.0 %

3.0 billion – Number of Internet users worldwide. 1.3 billion – Number of Internet users in Asia. 582 million – Number of Internet users in Europe. 310 million – Number of Internet users in North America. 320 million – Number of Internet users in Latin America / Caribbean. 297 million – Number of Internet users in Africa. 111 million – Number of Internet users in the Middle East. 26 million – Number of Internet users in Oceania / Australia. 620 million – Number of Internet users in China, more than any other country in the world LA FONDATION POUR LA FORMATION HÔTELIÈRE Internet users

LA FONDATION POUR LA FORMATION HÔTELIÈRE What about the Internet in 2014? We will be accessing the Internet more with mobile devices Social media will play an increasingly important role in our lives We will be even more dependent on the Internet, both privately as well as professionally.

LA FONDATION POUR LA FORMATION HÔTELIÈRE MenuPad There are many companies that produce electronic menu like Uncorkd with Uncorkd iPad menu, Elacarte with Presto Tablet Menu etc. PRESTO TABLET MENU But we’ll explain the software MenuPad, manufactured by Australian company NetStart, which is one of the most common software for electronic menu.

LA FONDATION POUR LA FORMATION HÔTELIÈRE The digital tablet MENU

LA FONDATION POUR LA FORMATION HÔTELIÈRE MenuPad is an interactive menu. Designed specifically for the restaurant and catering industries, MenuPad uses the Apple iPad, in replacement of a paper-based menu. This allows diners to view images of menu items and customize their order in a simple, intuitive way. This revolutionary device is a gain changer for the industry, enhances your customers experience, allows you restaurant to showcase and up sell menu items across categories and put your customer in charge of their dining experience, most importantly menu pad delivers direct savings to your restaurants.

LA FONDATION POUR LA FORMATION HÔTELIÈRE SIMPLE ADMINISTRATION Setting up your MenuPad for the first time, or making changes to your menus or other details, is easy with the intuitive web-browser administration system. Simply log in and use the drag and drop functionality and easy to use buttons. Create menu categories, set up your menu items and add fields such as images and descriptions. Once you've made your additions and changes your iPads will synchronize automatically. You can even set a time for changes to take effect! Features

LA FONDATION POUR LA FORMATION HÔTELIÈRE ENHANCE DINING EXPERIENCE 1.MenuPad won't just provide a unique and fun time for diners, it will improve their dining experience. 2.As well as being able to provide more information about menu items and wine than a paper menu system, MenuPad will reduce frustration for customers. With the call waiter function, they can summon a waiter when they want rather than trying to catch their eye. 3.Customers can even place orders themselves, using MenuPad's interactive technology. Waiters can't be there the entire time but MenuPad can! This function will also decrease order errors, resulting in reduced costs for you and an improved dining experience for your customers. 4.With the extra information at their finger-tips, customers may also order more food and drinks, helping to increase your cafe or restaurant's revenue.

1.Branding your MenuPad to suit your cafe or restaurant's logo and decor is easy, to provide a more professional touch. 2.MenuPad is also designed to grow you. Simply purchase more iPads to expand as you need. And add more features - such as Sommelier wine matching guide, wine reviews, food reviews and online ordering - as you wish. LA FONDATION POUR LA FORMATION HÔTELIÈRE CUSTOMISE AND EXPAND

LA FONDATION POUR LA FORMATION HÔTELIÈRE Waiter functions With 2 fingers simply tap the logo at the top of the screen and change the table number, help get it ready for patrons to use and see what they're ordering. Use as a sales tool to help upsell meals and wines.

LA FONDATION POUR LA FORMATION HÔTELIÈRE Intuitive menu editor 1.Simply login to the MenuPad intuitive user interface which has built-in drag and drop functionality and easy to use buttons to get you started quickly and easily. 2.Easy to use drag-and-drop interface right from your web browser. 3.Simply press the add new category option and your away, once you've added your categories all you need to do now is add your menu items. 4.Adding new menu items is simple, all you need to do is press add new menu item, enter in the relevant fields such as dish name, description, select an image to upload and your done. 5.Once you've added all your menu content it will automatically sync up with the iPad on the time schedule you set in your settings panel.

LA FONDATION POUR LA FORMATION HÔTELIÈRE Brand your MenuPad 1.MenuPad is so easy to upload your own restaurant brand and images of your food, simply login to the web interface and upload images to the specification listed on the MenuPad control panel, and your MenuPad will automatically update the theme designed for your restaurant. 2.Change the front cover of your menu, add in history and restaurant specific information that you want pantrons to view before the menu. 3.Customise the help page with instructions in your language and use the off the shelf diagrams provided to all menupad clients upon request to make it easier to illustrate how easy it is to use. 4.Customise the content pages and background image of your menu, add in transparency to add a new depth. Put a picture of your restaurant in the background.

LA FONDATION POUR LA FORMATION HÔTELIÈRE Point-of-sale integration 1.MenuPad has been designed to reduce your staff's time and the chance of errors. A great example is MenuPad's integration with all major point of sale technology, which you can set up easily with the administration system. 2.If you don't have a point of sale system, MenuPad will also integrate with many receipt printers. In fact, it can be integrated with multiple printers: Perfect if you need a backup printer or operate a receipt printer in the kitchen as well as at the cash register.

LA FONDATION POUR LA FORMATION HÔTELIÈRE what impact menupad has on the business 1.It is a win-win situation for employees 2.It is able to handle more tables and get better service 3.This is really a unique experience – ordering what you see from the pictures of food.

It’s known how critical it is in the hospitality industry to remain relevant to the customers experiences. Menupad technology is the innovative tool that’s going to help you achieve this. Servers will become more productive and the levels of hospitality will increase. Menupad technology is the key to future success in hospitality industry LA FONDATION POUR LA FORMATION HÔTELIÈRE

Thank you very much for your attention! LA FONDATION POUR LA FORMATION HÔTELIÈRE Questions?