MUMBAI DABBAWALA A success story of local technology…

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Presentation transcript:

MUMBAI DABBAWALA A success story of local technology…

Who Are Dabbawala’s…… Originated in by Mahadeo Havaji Bachche. Registered in 1956 as Nutan Mumbai Tiffin Box Supplier Charitable Trust. Avg. Literacy Rate: 8th Grade Schooling Total area coverage: 60 Kms to 70 Kms

Labelling Delivering

TRANSPORTATIONTRANSPORTATION

ECONOMIC ANALYSIS Number of Deliveries: 2,00,000 Tiffin Boxes i.e 4,00,000 transactions every day. Number of dabbawala employed: Salary per dabbawla: Rs ~ per month. Time taken: 3 hrs

BENEFITS  Purity of food.  Cost saving.  Time saving.  Customer satisfaction.

CODING SYSTEM

DISCIPLINE No alcohol drinking during business hours. Wearing white cap during business hours. Carry identity cards.

ACHIEVEMENTS Registered with Ripley's “ Believe It Or Not”. World record in Best Time Management. Name in “ Guinness Book Of World Records ”. Six Sigma Performance Received ISO 9001 : 2000 Certificate Fie Foundation Award’s 2007

CORE COMPETENCIES Team work Time management Overall development Zero % fuel Zero % modern technology % performance Zero % investment 100 % Customer Satisfaction Zero % Disputes

CONCLUSION “There are no great men, only great challenges that ordinary men are forced by circumstances to meet”. “ It is time for us all to stand and cheer for the doer, the achiever-the one who recognizes the challenges and does something about it”

Thank-you