Sangoma Voice Communications Product Portfolio December 2009

Sangoma Introduction Hardware Products –A-Series –B-Series Software Products –NetBorder Express –SS7 Media Gateway Speciality tools Contents © 2009 Sangoma Confidential2

Who is Sangoma? HQ in Toronto, Canada (Public company TSXV:STC) Founded in Manufacturer of Communication cards and software for PC’s Part of Deloitte Technology FAST 50 TM among the 50 fastest growing technology companies in Canada Installed in 138 countries around the world Active in the following markets: –PBX/IVR –Contact Center –Service Providers –Data Networking Excellent reputation for quality engineering © 2009 Sangoma Confidential

Modularity, Inheritance, Abstraction: –Decouple host interface, telecom interfaces, and Media Processing Common base interface (PCI, PCIe) –Use one core driver to interface with Computer Server –Telephony interfaces are designed to scale Media Processing modules optional –No different host or telephony interfaces A-Series Highlights © 2009 Sangoma Confidential

A-Series Example ports digital4 ports analog Host Interface Telecom Optional Media Processing 5© 2009 Sangoma Confidential

Mostly to provide H/W based echo cancellation –Telco grade echo cancellers –Up to 128ms tail lengths Also provides: –Fax/Modem Detection –DTMF Detection and Generation Optional Media Processing Module © 2009 Sangoma Confidential

Compact form factor 2U height fits in all major servers or computers –No need for risers in 2U servers All boards ship with low profile brackets Low profile / 2U Form Factor © 2009 Sangoma Confidential7

New features can be added in the field No one’s perfect…fixes bugs too Crash Proof Firmware upload –Primary and Backup firmware –Selection via jumper on card Insert Jumper, start computer, flash firmware, remove jumper, restart computer… No “bricked” cards! Field Upgradable Firmware © 2009 Sangoma Confidential

More Modularity beyond base boards Remora Expansion System –Simple method to have more ports without using more PCI/PCIe slots –Remora Daughter cards –2, 3, 4, and 6 slots backplanes © 2009 Sangoma Confidential

Clock Synchronization © 2009 Sangoma Confidential10 Derive system reference clock from another T1/E1/J1 board Essential for Faxing…finally, reliable faxing Uses jumpers on cards Requires a cable to connect two or more cards

Common Drivers Open Source TelephonyApplication development APIs for TDM and Signalling Events Linux and Windows © 2009 Sangoma Confidential11 Ready to use drivers in most popular OST projects Sample list:

A200 – Analog Card 2-4 ports analog board 4 x RJ11 Uses standard FXO/FXS modules Expands up to 24 ports via Remora System 2U Form Factor, 140mm x 55mm Optional Hardware Echo Canceller Fax Sync Compatible PCI or PCI Express External power source for FXS and Remora Daughter cards Lifetime Warranty © 2009 Sangoma Confidential12

A400 – Analog Card 2-12 port Analog Board Standard DB-25 connector Uses standard FXO/FXS modules Expands up to 24 via Remora System Optional hardware Echo canceller Fax Sync Compatible PCI or PCI Express External power source for FXS and Remora Daughter cards Lifetime Warranty © 2009 Sangoma Confidential

Analog Modules FXS Module Used to connect phones, fax machines, modems, etc Adds 2 lines per module Green…easy to identify Universal interface, works with all Sangoma analog cards FXO Module Used to connect to telco lines Adds 2 lines per module Red…easy to identify Universal interface, works with all Sangoma analog cards © 2009 Sangoma Confidential

A10X Digital Series (A101, A102, A104, A108) 1, 2, 4, 8 port T1/E1/J1 Channelized for data, voice or both Clock recovery (Normal) or Clock generation (Master) with Clock Reference Standard RJ-48c connector 2U Form Factor, 140mm x 55mm Optional H/W Echo Cancellation PCI and PCI Express Up to 248 channels of hardware HDLC framing Fax source compatible Lifetime Warranty © 2009 Sangoma Confidential

A500 – ISDN BRI Card 2-6 port BRI Card Expands up to 24 BRI port via Remora System 2 BRI lines per RJ-45 port Optional hardware Echo canceller PCI and PCI Express 2U Form Factor, 187mm x 55mm Capable of powering phones over line using standard power supply Requires power for Remora Daughter cards Fax Sync and Source Compatible Dip switches control termination resistance for BRI lines Lifetime Warranty © 2009 Sangoma Confidential

BRI Modules Allows for the connection of 2 BRI lines BRI lines have a Network side (NT) and a Termination side (TE) 1 module can do both, just flip it over –Red Side = TE mode –Green Side = NT mode Universal design works with all Sangoma BRI cards © 2009 Sangoma Confidential17

“All in one” Telephony boards Sangoma's premium audio and engineering quality –For cost sensitive projects –For lower density applications Combine both Network and Internal interfaces –FXO and FXS –T1/E1/J1 and FXS –ISDN BRI and FXS 2U Form Factor, 140mm x 55mm 5 Year Warranty Ideal for IP-PBX deployments B-Series Highlights © 2009 Sangoma Confidential18

B60x – All in one Digital/FXS/FXO cards B600 –4 port FXO+1 port FXS –PCI and PCI Express –Optional hardware Echo canceller –Standard RJ14, FXO has 2 lines per port B601 –B600 + Digital daughter card –1 port T1/E1/J1+4 port FXO+1 port FXS –PCI and PCI Express –Echo canceller always on –Standard RJ48c for T1/E1/J1 –Standard RJ14, FXO has 2 lines per port © 2009 Sangoma Confidential19

B700 – All in one BRI and FXO/FXS card 4 ports of BRI and 2 ports of FXO/FXS BRI modules are reversible TE mode one side NT mode on the other side Standard FXO/FXS Analog modules PCI and PCI Express 2U Form Factor, 187mm x 55mm 2 BRI lines per RJ-45 port 2 Analog line per RJ-11 External power needed for FXS Optional hardware Echo canceller Dip switches control termination resistance for BRI lines 5 year Warranty © 2009 Sangoma Confidential

UT-100 USB-FXO 2 port analog USB 1.0 interface Standard RJ11 Software EC and hardware EC 5 year Warranty © 2009 Sangoma Confidential

Sangoma Hardware Summary CharacteristicSangoma Competitors Modular card design leading to better quality manufacturing, less defects, less RMA Complete support of PCI and PCI Express Hybrid cards mixing digital and analog on single, compact card Fax clock synchronization for reliable faxing Low profile (2U) for any server installation Lifetime warranty on A-Series cards! © 2009 Sangoma Confidential

Adds commercial, supported SS7 signalling stack to popular OST Leverage OST for SIP Call Control and VoIP Flexible and Modular implementation –“All-in-one” –Clustering solutions for higher port density Several deployments against several carrier’s networks SS7 Media Gateway © 2009 Sangoma Confidential

SS7 Media Gateway Architecture © 2009 Sangoma Confidential24 VoIP SS7 Chan_Woomera Wanpipe Drivers MTP2 xmtp2 API TDM Voice API MTP3 SS7Boxd ISUP sangoma_isupd Sangoma Media Gateway Woomera Server Sangoma Hardware Sangoma SMG-SS7 VoIP SS7 mod_openzap Wanpipe Drivers MTP2 xmtp2 API TDM Voice API MTP3 SS7Boxd ISUP sangoma_isupd OpenZap API Sangoma Hardware Sangoma SMG-SS7

NetBorder Express – VoIP Gateway © 2009 Sangoma Confidential25 PSTN to SIP VoIP Gateway +++ = Take your favourite server Install your Favourite OS Install NetBorder Express Software Licenses Install Telephony Boards (Analog or Digital)

NetBorder Express Sample Applications © 2009 Sangoma Confidential26 PSTN Analog T1/E1 VoIP SIP Phone LAN Cost Effective Cost Effective

NetBorder Express Features Digital T1/E1 - ISDN PRI on A10x Analog FXO on A200 SIP (RFC3261) G.711 codecs XML-based Flexible Routing Rules Windows and Linux Installation Wizard Enhanced Web I/F – Management – Configuration – Status – Logs Customizable Tone Processing Application Integration (XML tables, config. files, etc.) © 2009 Sangoma Confidential27

Call Progress Analysis for VoIP based Outbound Contact Center operations 100% Software / Runs on Standard Servers Unique Patent Pending Algorithm Most precise and rapid algorithm in the industry –Huge operational savings! NetBorder Call Analyzer © 2009 Sangoma Confidential28 NetBorder Call Analyzer Software Call Center Software SIP Trunk PSTN VoIP GW SIP

Sangoma complements its product line with specialty products: –Clock synchronization products –telephony cables –fax synchronization cables –cabling tools –PCIe power adaptors –line tapping utilities. These products are made available to ease the production and deployment of systems Speciality tools © 2009 Sangoma Confidential29

For More Information © 2009 Sangoma Confidential30

Thank you!