Opportunities for Community Transport in the NHS Niall Mc Grogan Head of Community Engagement and Transport NHS Greater Glasgow and Clyde

What is the NHS? What do we do? Treat sickness, prevent illness, promote good health and well being. Run hospitals and health centres Employ lots of people Work in partnership. Generate Traffic

What do we transport? Some patients Some visitors Some staff Some samples Some information Some goods

Some staff Car parking constraints New Hospitals – section 75 Shuttle services

Some patients Mostly Scottish Ambulance Service Some contracts Renal patients Cancer patients Out of area transport Community based initiatives

Some Visitors Evening Visitor Scheme Royal Alexandra Hospital – WRVS

Evening Visitor Scheme Fear of centralised services felt by carers more than patients A small number of people having big difficulties 5 vehicles every night – Community Transport Glasgow Phoneline everyday – SPT Marketing - NHSGGC

Evening Visitor Scheme 7,927 passengers/15,854 journeys £90,000 Funded by Community Planning, SPT and NHSGGC Extremely high satisfaction rates Rolled out to other areas

RSVP – Retired and Senior Volunteers in East Renfrewshire 34 Volunteers – 40 p a mile 3000 patients a year/6000 journeys Volunteer co-ordinator Total costs c £24,000 Funded by Community Health Partnership, Community Planning Partnership and SPT Scheme is high quality and valued - escorted

Vitality Exercise Classes For older patients – recovering: From heart disease From fractures Exercise, physio and confidence 12 weeks transport to community classes Door – door, friendly, confidence building Glasgow, East Dun, Inverclyde and Paisley

Opportunities Flexibility to meet need Costs – CT should either be cheaper or added value Added value can be: door to door, friendliness, reliability, escorting

Who to know? Each Board has transport lead Each RTP has NHS member Each area has Scottish Ambulance Manager Each NHS Board has a Community Health Partnership Each NHS Board is a partner in community planning