Bill Sudduth University of South Carolina

 Quantity and quality of the information  Presentation and accessibility  Level of information on site  Services available to the public  Level of accessibility to the disabled or others using alternative technologies

 Useability  Citizen responsiveness  Accessibility for disabled visitors  Information tools  Online procurement  Job opportunities  Interactive permits and payments

 Does the site same me time  Are services intuitive  Are there helps to the first-time user  Does the site save me money  Can I make payments easier  Do I get credit for online payments  Does the site work 24/7

  Special audience portals – “For Citizens”  National Park Service – 

 California -  Alabama -  Maine -  Rhode Island -  Virginia –  Texas –  District of Columbia -  South Carolina -

 Boston, MA -  Louisville, KY -  Fort Collins, CO -  Chicago, IL  Riverside, CA -  Columbia, SC -

 Chesterfield County, VA  Pinellas County, FL  Oakland County, MI  Richland County, SC -

 GPO Access -  Soon to be FDsys -  USA. gov –  Virginia.gov –  Holden Beach -  Particularly the “Holden Beach E-News service”

 eVa for Local Governments  Land Use Projects Parcel Mapper, Richmond, VA  NYC 311 Online -  King County, WA News Syndication System -