Communications Management Creating HTML s
Rich Text vs. HTML
Presentation Is Everything! Graphics Custom colors Hyperlinks Bullets and lists Tables Style Sheets
Getting Started Decide which existing/new communications to send as HTML s Naming Convention Identify Web Links Design Mockup Code
Comm Mngmnt Screens Communications Management Screens – SEMS – DOC DOCP DPAR UTEC – DFS – EMLD
Designing for the Inbox Start in Test Know Your Audience Use White Space Control Widths Consider Disabilities Consider Technology
No Take-Backs Clients AOL Desktop 10.1Apple MailEntourage Lotus Notes 6.5Lotus Notes 7Lotus Notes 8 Outlook 2003Outlook 2007Outlook 2010 ThunderbirdWindows MailAOL Web GmailMobileMeWindows Live Hotmail Yahoo MailBlackberry BoldiPhone 2.2 Windows Mobile 5Windows Mobile 6Others
Coding the
HTML Opening Tags
UNIX Clients For UNIX clients using sendmail only 1. MIME-Version: Content-Type: text/html … #. Blank Line!!!
SEMS
DOC
DOCP
DPAR
UTEC
Inserting Fields Sign Space Field Name
DOC
DFS
DOC
EMLD
Process
Error Report
HTML
Resources Validation – – features/inbox-inspector/ features/inbox-inspector/ HTML Templates – – Color Wheel – HTML Help and Tutorials – –
Questions? Tammy Young