MGC Webinar Service is your Best Bet Charles Wiseman Derrick Fitzgerald

2 We Want You Back With budgets tight for new equipment, maximizing the performance and reliability of your existing MGC is as important as ever. Polycom Support offerings are designed as a cost effective way to leverage your investments while receiving all necessary technical assistance to keep the equipment running at full capacity. POLYCOM recommends the purchase a Support Agreement to ensure your MGC performs at the highest levels Support Agreements are Investment Protection Today and the future

3 Service is your Best Option Polycom will only accept new Maintenance Agreements for equipment that is at the most current software release levels If your Maintenance Agreement has expired or, you have never been under a Maintenance Agreement, and are not at the most current software release level you will be required to purchase the current software license before Polycom will accept your request for a Maintenance Agreement Software upgrades are offered separately on a license fee basis at the then current list price. This license does not entitle you to future upgrades. It is only to purchase a current version of the software.

4 Greatest Return on Your Investment Webinar SUPPORT and SOFTWARE UPGRADE OFFER To help you minimize the cost to upgrade to the current software release and to become eligible to purchase a Maintenance Agreement we are offering the following special software upgrade pricing Example 1, if you are at revision 6x the cost of the license alone is $15,000 For this special promotion we are offering the software for $1,000 on the MGC 50 and $1,800 on the MGC 100 This represents a typical savings of over $10,000 on a full license price!!!

MGC – today.

6 Value of upgrading your MGC An upgrade to release 7.x helps prepare your conferencing network to: Deliver new service offerings Reduce your time spent on managing conferences Improve video / audio conferencing quality Improve Security Maximize your company’s investment New technology

7 New Conferencing Service Offerings Ad-hoc enhancements “Virtual” Meeting rooms using up to 2000 defined rooms on the MGC or using the MGC API to integrate into enterprise wide DB Improved Entry queues Added Presence based solutions Full featured Audio Improved Operator support, Chair across multiple cascaded conferences, G.729a Unified - Added SIP to: Audio - Video, IP (H.323 or SIP) or ISDN / MPI Personal Video (desktop on-demand video) Version 7and 7.5 support for Microsoft and Nortel Version 7.03 for Avaya

8 Audio and Video Quality Improvement Video H.264 –Up to 30 FPS H.264 standard support in video switched, continuous presence and gateway conferences Highest Common Enhancements – Additional parameter support for H.264, H.263 annexes (F, N, T, I*), Pro-Motion, VGA/SVGA/XGA resolutions Content H.239 – Full standards support for H.239. Supports mixed Polycom P+C and H.239 conferences 4CIF to XGA video resolution graphics support in mixed conferences with different endpoint capabilities H.323 P+C H.239 Cascade – People + Content and/or H.239 is supported in IP “star” Cascaded voice-switched conferences Audio SilenceIT – Patent pending feature that will automatically mute endpoints generating music or other audio interferences with the conference Audio Error Resilience - MGC capability to generate synthesized audio to replace missing audio packet.

9 Audio Features FeatureDescription SilenceIT Polycom Patent on auto detecting and muting participants that have: Music on Hold or Noisy Cell Phones VoIP – dirty IP network concealment Smoothes out audio when running over a dirty Ip network (packet loss, jitter, delay, out of order). Removes the choppy audio MMI Improvements (VoicePlus oriented) Simplifying Operator experience while controlling the MCU and attending participants G.729A Support for G.729A audio algorithm for VOIP Participants (Audio+15 board only) Distributed MCU Cluster (VoicePlus oriented) Support for multiply MCU’s with Chair (leader) control across conferences and Auto Cascade T1-CAS Support for T1 Channel Associated Signaling (CAS), for voice participants only on NET-X and Audio+ boards. Either T1-CAS or ISDN PRI on one Net-x board

10 Video Features FeatureDescription H.264 Allows high compression, low bandwidth, high quality video over an IP network High Definition Now supports up to 90 HD participants in video switching mode SIP Added support for SIP based Audio / Video participants Highest Common Enhancements Added ITU annexes for improved video quality and XGA content resolution Auto Layout The Continues Presence layout is dynamically adjusted to fit the number of parties in the conference Presentation mode The layout of a CP conference is switched to full screen after the speaker talks for a predefined period of time Conference on Port – Basic+ CP Allows a CP conference on a single port of the Video+8 card with rate matching and some parameter flexibility

11 Reduce management time - Spend less time setting up and managing conferences Updated Transcoding capabilities for: Audio – H.320, H.323 and SIP participants all in the same conference Video – includes H.264 Content – H.239 and XGA resolution “auto” option allows a “set and forget” approach Improvement of resource allocation No longer have to plan the speeds and feeds for video and ISDN port utilization Cascading Content – H.239 on ISDN links and IP links ISDN and IP links – now can cascade over IP links or ISDN links, with content support Auto Cascade – for multiple location, single user experience, with low set up effort Reliability/Manageability for H.323 conferences RTCP Monitoring - Enhanced monitoring capabilities for IP conferences Enhanced status reporting per media channel (audio, video, content) DHCP - IP media interface can now obtain its IP information address via DHCP DNS – Enhancement to support SIP –Link DNS name to an IP interface NAT Traversal –Static Mapping, each internal IP address (IP board) is translated into a specific external IP address. Alternate GK Ad-hoc, on demand – no time spent on scheduling and rescheduling conferences

12 Management FeatureDescription RTP Monitoring and Report Status Get real time statistics on your IP participants. Reports back jitter, loss, etc. from the MGC Manage. This information is updated real time so you don’t have to go and hunt for the problem. DNS and DHCP support Cuts down on set-up / configuration time. Routes based on Domain Name and auto set IP address for MCU and IP modules. Alternate Gatekeeper Allows further conference reliability by configuring a secondary gatekeeper in case of network connectivity / failure to the primary gatekeeper Auto Cascade (with Web Commander) Allows single user experience, not based on MGC location Cuts telecom / network costs – local participants on local MGC Reduces conference set up costs – link is automatically established Transcoding for new algorithms and protocols – H.264, H.239, SIP, XGA Reduces conference set-up, configuration and connectivity issues Also allows the endpoints to join at maximum capability

13 Content FeatureDescription H.239 Added ITU standard support for People and Content Up to XGA resolution High resolution content sharing for important, readable documents Cascade Support Over IP links, in star mode Over ISDN links

14 H323 features FeatureDescription Welcome Slides Ability personalize or add conference instructions to welcome the participants. Far End Camera Control Also, manipulate the far end camera over an IP network H.323 Highest Common Auto mode of H.323 VSW meetings for improved connectivity. Auto parameters are video protocol (H.261/H.263), frame rate and image resolution (CIF/QCIF). Same as with H.320 calls. Empty Capabilities Set (ECS) Allow H.323 call transfer. Cisco Call Manger supports ECS. H.323 Display Name Customization Allowing customization of the display name in H.323 Conferences H323 Party Monitoring improvement Additional H.323 parameters are monitored in the participant level

15 Improved Security Security AES for media encryption Updated CDR to include AES and chair indication field Removable hard drive Added Secure Socket Layer (SSL) for MGC Manager Ad hoc users can be verified through MGC API into enterprise employee database FeatureDescription AES Protect the audio and video media with the 128 key, advanced encryption SSL for MGC Manager Remote maintenance / management - Log in from an unsecure connection using SSL NAT translation support Statically provision the Inside/outside IP translations for the MGC 2 blade firewall solution Removable hard drive Multiple hard drives can be employed based on your security level needs

16 Maximizes your company’s investment By upgrading your conferencing equipment, you can: Gain extra capacity and expansion capability –New hardware - ISDN, IP, Video and Audio modules More ports Better utilization of the ports – improved dynamic resource management algorithms (video and ISDN ports) Conference on a port Better system utilization of the ports (span modules) Better price per port Mix and match conferencing equipment –The MGC now supports even more ITU standards such as H.264, H.239, AES, G.729a, and G –This enables you to utilize standard compliant equipment in the network –Expanded transcoding algorithms to support endpoint variations Some assistance We’ve cut Video module list price by 50% IP 48 & Audio 48 module list price by 20% Offer substantial module trade-in program - rebates

17 New Hardware FeatureDescription IP+12, 24 and 48 Improved port capacity and supports SIP and AES MUX+ 10, 20, 40 Improved port capacity, port utilization and supports AES New chassis (MGC+ ReadiConvene) New chassis option provides all the functionality of the MGC plus the ability to run the ReadiManager SE200 on the optional on-board application server Removable Hard Drive and Control Unit Provides additional security capabilities plus for back- up/sparing. We also have the “+” plus versions of the Video+8 and Audio+

18 New technology IP – SIP Although H.323 is dominant and will continue to be deployed, most of the “personal” video deployments will be based on SIP. This offers more flexibility for new types of services such as IM/Chat and multipoint Video integration – one click High Definition Video Following the trends in the consumer industry, high definition video ( 9 to 1 ratio to CIF resolution) is now supported on the MGC Up to 90 HD endpoints, in IP video switching mode Technology Alliances Polycom WebOffice Nortel MCS Microsoft OC

19 MGC V8.0 Glimpse (EDR in July / August) Video Error Concealment over a dirty IP network VTX-1000 Wideband Support (G722.2) Additional support for SIP and the alliances Conference on a Port (COP) for SIP Text messaging for operators / admin to participants Additional Security enhancements

20 MGC Update Summary The MGC has evolved in the last couple of years: Additional hardware for increased capacity and improved utilization Additional software based features and functionality ITU standards to provide you maximum flexibility Enables new services, new technology and provides an upgrade path to new MGC releases such as R8 in the fall

Webinar Offer

22 Benefits Save money by not having to purchase an upgrade later at full list price Obtain all the benefits associated with the new features and functionality of our current software Become eligible to purchase a Maintenance Agreement thru which you can receive future updates and upgrades, when and if available, free of charge during the term of the contract. Plus all the other benefits of a support agreement Same day parts shipment Technical telephone support Self help tools and Knowledge Base

23 60 Day Support Promotional Opportunity For the customers on this webinar we are offering a one time discount on a Support Contract If you purchase a one year Support Agreement we will take 10% off the total Support Agreement price If you purchase a three year Support Agreement we will take 15% off the total Support Agreement price These discounts along with the Software promotional pricing provides you with very attractive and highly discounted promotion pricing