The Store Front & Auction Site Models CpSc 236-01, Spring 2001.

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Presentation transcript:

The Store Front & Auction Site Models CpSc , Spring 2001

E-Commerce/Business Beginnings 1968 – Electronic Data Interface (EDI) Business-2-Business Only Benefits: – Business could be conducted 24 hours a day, seven days a week. Problems: – No guarantee that data sent by company A could be used by company B (No standard for data transfer/retrieval)

E-Commerce/Business Beginnings 1984 – ASC X12 Business-to-Business Benefits: – Standardized Data Transfer/Retrieval – Allowed mass transactions to be completed more easily & efficiently Problems: – Technology superceded hardware capacity

A Technological Breakthrough 1992 – The Mosaic Browser Created by Mark Andreessen Benefits: – Freely distributed to the public at no cost. – Allowed “Point & Click” Access to the web

More Advancements 1994 – Netscape Navigator Expanded version of Mosaic Businesses could now use the internet & World-Wide Web to reach consumers/clients Netscape introduces “E-business”

The Store Front Model Commerce on the Internet & World-Wide Web

Amazon.com Founded 1995: – Online Bookseller Today (2001): – Serves 29 million customers – Customers in 160 countries – Most popular online store ever

Amazon.com Products: Sells: BooksElectronics MusicVHS/DVD Video Home AccessoriesToys/Games

Amazon.com Reasons for Success – Customer Satisfaction – Reliable Delivery – Advertising – Provides customers for other businesses UPS, Fed-Ex, etc…

Amazon.com Purchasing: – Must be a member Name, Address, Phone Verifiable (traceable) Address – Not a web account – Security Valid Credit Card – Verifies age (18+) – Security

Amazon.com Purchasing: – Search a product catalog database Keyword or Category/Subcategory

Amazon.com Cookies: – Personalizes Service Remembers User name, start page, etc… – Controversial Allows communication between client/server offering a security breech – Recommends products based on previous purchases

Amazon.com Shipping: – Offers various ways to ship purchases to consumer

Auction Site Model Individual Sellers/ Individual Buyers

ebaY.com Founded 1995: – Simple Online Auction Site Today (2001): – Still an auction site – 18.9 million registers users, (buyers & sellers) – #1 auction site in the world – Over $5 billion annual revenue – Has almost anything anyone could want

ebaY.com Reasons for Success: – The first site of its kind – Advertising – Standards for verifying buyers/sellers – No Liability “e-contract”

ebaY.com Purchasing: – Must be registered user Name, address, phone, valid (same as amazon.com) Valid credit card number – Must be winning bidder (typically, but not always) Some auctions may be bought out at a static price – Shipping is handled by buyer/seller (pre-arranged)

ebaY.com Billing/Payment Methods – Billpoint 3 rd party billing agent – Collects electronic checks or credit payments from buyer Billpoint will notify seller of confirmation of successful transaction. – Seller can now ship product to buyer Seller is paid by Billpoint within 3 days via direct deposit

Wrap Up Store Fronts: – Online Store/ Shopping mall Amazon.com Buy.com Auction Sites: – Online Auction ebaY.com Yahoo Auction