Your Own Marketplace App Stores with Software Management! Introducing

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Presentation transcript:

Your Own Marketplace App Stores with Software Management! Introducing Warren Lyne

Great Product, we all know what it does and how it Resolves the Issue

The problem is it’s delivery mechanism, the product is underutilized because of ineffective distribution

Who Had the Bright Ideas ? Great Product with even Better Distribution The Apple iPad is a great example of owning the product from its development through to its distribution while including marketing and sales vehicles

Similar Models

Current Problem with Software Awareness Apps Everywhere! Where to Go to Find Them ? How Will They Be Procured?

3 Concerns from IT and Business Units Control Shadow IT and other rogue apps from entering the ecosystem. Manage new profit streams by owning the partner app distribution chain / Also manage IT spend by License Reconciliation . Grow vendor pool and brand awareness as well as grow IT capabilities and efficiency

How Do We Address These Concerns = Control Provide End to End Management Revenue Own New Profit Stream and Control IT Spend Growth = = Increase Customers and Access

Welcome the BMC Marketplace Private Centralized Store Supplier and Vendor Portal Direct App Publishing Multi-Tenancy w/ Purchasing Cloud, Desktop and Mobile

Add the Power of the BMC Appzone IT Controlled App Management Internal Distribution Tool Software Request Workflow License Insight and Assignment Cloud, Desktop and Mobile

How Do They Work Together IT Department Suppliers Stock & Promote Request Purchase & Procure Partners& Vendors Employees

Appzone With MyIT Self-Service IT on Any Device IT services from one application on desktop and mobile Find and install applications from any Device Front-End for SRM to deliver streamlined service requests Enhances Employee productivity and reduces IT friction Approval Workflows, automated asset management and instantaneous efficiency

Coupled with Footprints or SCCM for Direct Install Footprints for Software Packaging & Provisioning BMC Footprints Asset Core Package and autoload/provision software assets License Tracking and Management Clawback of desktop applications Appzone sends App Request to Install Engine: Pre-licensed/allowed are silently installed without desktop install privileges Can install applications remotely from mobile device request Employees Install Desktop Software Software Clawback View available desktop packages Install Desktop Software and Receive Updates IT Admins Package and Provision Desktop Software Or

Coupled with Remedy SRM for Request and Tracking Remedy management of app requests and licenses Enables requests from Catalog of All Apps Automatically import all company apps Single management interface for all requests Create tracking tickets and SRD process Approval Workflow Enabled Apply automated or manager approved workflows to requests Reduce service tickets and manual resources to approve request Employees Request and Receive Software and Services Service Requests App Requests SR Updates & Notifications IT Admins Track and Fulfill Software and Services Remedy SRM

The BMC ITSM Solution for Software Asset Ownership Software Self Service Employees Discover & Install Software Request and Approve new Software and Hardware License Reconciliation ITSM Suite App Packaging App Provisioning IT Admins Software Discovery License, Package and Manage Software Request and Track Asset Management Asset Discovery License Purchases Upload Product or Collaborate with other Vendors Search and Purchase Products Vendors & Suppliers IT Purchaser Develop Product Or Resell with Value Add Manages IT Budgets Asset Store

Appzone with the ITIL Lifecycle Phases How Does it Fit into our ITSM Capabilities ? Request and Support: SRM automation – create tickets for software request and auto approve SC integration – pull software titles from Service Catalog CM automation –enable a Change Request to be sent Provision and Configure: Workspace and Device Automation – works with MDM and mobile to distribute and install software directly Application Automation – enable automated install and delivery of software (Asset Core/SCCM for desktop, CLM for cloud) Govern and Control: Asset Management – facilitates License view and Reconciliation (retracting a license) with reporting for cost analysis Integrate and Orchestrate ADDM and CMDB – view license data and software catalog, help with dependency mapping Universal App Store for single point view of all company software

OUR ASK OF YOU Request a Free Trial and Showcase