With the new changes to OSOS you may need to complete the following steps: 1.Open IExplorer / Tools / Internet Options / Delete Browsing to clear all of the cookies from verion 6.3.xx 2.Select Tools / Compatibility View and re-add ny.gov to Compatibility View 3.Close all IExplorer windows that are open 4.Re-start the login process for NYESS and all now should work correctly

Announcements

Welcome Message

New Tab

Customer Search Search by a partial SSN Enter multiple SSN & OSOS IDs in Quick Search Search options can be saved Search options can be sorted Export search data Additional O*Net Fields in Job Criteria tab Search using the “Enter” button on keyboard

Customer Search Search by a partial SSN

Full SSN Partial SSN

Customer Search Enter multiple SSN & OSOS IDs in Quick Search

Text Field Copied & Pasted from Excel

Customer Search **Note – you cannot search by OSOS ID and SSN at the same time

Customer Search Search options can be saved Search options can be sorted

Sort Options tab

Customer Search Export search data

Exports all Pages Select Export Click Arrow

Customer Search Search using the “Enter” button on keyboard

Select Enter

Cursor in Text Field Acts as Return Key

Caseload Management From the Customer Search tab From the Customer Detail tab From the Employer Window and Contact Info tab View Additions or Deletions to caseload New buttons allows for easier assignment

Caseload Management From the Customer Search tab

Select Customer Add to Case Load button

Select Customer Remove from Case Load button

Caseload Management From the Customer Detail tab

Add to Case Load button

Caseload Management View Additions or Deletions to caseload

My Case Load Tab Customer or Employer Refresh button

Funding

Inbox Reminders for Unfunded Services

Inbox Reminders for Unfunded Service

Comments and Activity Display

Chronological order

New Defaults added to Work History

Salary Units 40 Hours/week

Technical Issues- Please include NYESS in the Subject Line (518)