CalWORKs Housing support program Presentation to California Department of Social Services April 7, 2015

Presentation Overview Background Program Design elements Data monitoring Progress

background County of San Diego Southernmost major metropolitan area in CA 4,261 square miles Pacific Coast from Mexico to Orange County and inland to Imperial County along Mexico border 3.1 million residents 47% white, 33% Hispanic, 4.43% Black, 11.32% Pacific Islander, 3.84% Other Largest refugee resettlement site in California 18 incorporated cities

Background Public Community Action Agency Direct Services through Contracts Resides in County’s Health & Human Services Agency

San Diego Design Team Led by Eligibility Operations (CalWORKs Team) Housing and Community Development Community Action Partnership CAP Partners HHSA Homeless Services Coordinator Behavioral Health Services Data Analysis Review of HUD Model Local Best Practices Program Design

Data Analysis San Diego County August 2014 Average Rent $1,309 CalWORKs Grant for Family of 3 $670 CalWORKs cases reporting homelessness 3,655*

Rapid Rehousing Model Permanent Housing Assessment Tailored Services Adaptability Tailored Services Assessment

Local Lessons Learned What Worked What Was Missing Tailored Case Plan Financial Counseling & Credit Repair Stepped Down Financial Subsidy Countywide Standard Assessment Funding for Intensive Case Management Bridge Housing Component

San Diego Program design Vulnerability Index & Family Service Prioritization Decision Assistance Tool Intensive Case Management Assessment of housing barriers using VI-SPDAT for families Development of Housing Plan Financial literacy/coaching Help resolving legal issues Referrals to resources as needed Housing Navigation Landlord recruitment and retention Help finding and securing permanent housing for clients Financial Assistance Bridge housing Move-in costs (deposits, moving expenses, utility) Rental subsidy (originally maximum 70% of rent – adjusted to 100% with goal of stepping down over duration of program)

San Diego Program design Intensive Case Management Assessment of housing barriers using VI-SPDAT for families Development of Housing Plan Financial literacy/coaching Help resolving legal issues Referrals to resources as needed Housing Navigation Landlord recruitment and retention Help finding and securing permanent housing for clients Financial Assistance Bridge housing Move-in costs (deposits, moving expenses, utility) Rental subsidy (originally maximum 70% of rent – adjusted to 100% with goal of stepping down over duration of program)

Data Tracking & Evaluation Requests/Referrals Caseload Movement Financial Assistance Housing Services Data collection requirements from CDSS (HSP 14 & HMIS) VI-SPDAT Family Score Best practices/lessons learned Success stories Additional data requested monthly (HMIS & Invoices)

Project Ramp Up Amendment to existing CAP Family Self- Sufficiency Contract with Home Start Development of Program Policies and Procedures based on SOW Hiring of Staff Program operational January 2015

REFERRAL PROCESS Referrals from community partner agencies, including: HHSA (Family Resource Centers) Welfare to Work Providers Homeless Shelters Cortez Hill Rescue Mission Other Home Start Programs Maternity Shelter Financial Opportunity Center

SCREENING PROCESS Orientation One on One Interview Screening Review of Basic Eligibility Phone Screening Group Session Program Overview Orientation In person with case worker Mutual agreement to move forward One on One Interview

Collaborative support Family Housing Navigator Case Manager

Current data 321 Referrals 12 orientations 31 active cases 9 placements in permanent housing 2 families on waiting list for subsidized housing 9 families provided bridge housing

Success story

Contact: Maggie Lujan, Program Director, Community Action Partnership 619-338-2799