Presented by: Amy Koo, Senior Analyst Promotional Webinar April 24, 2014 Getting Smarter on Walmart International: Actionable Insights from Global Learnings.

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Presentation transcript:

Presented by: Amy Koo, Senior Analyst Promotional Webinar April 24, 2014 Getting Smarter on Walmart International: Actionable Insights from Global Learnings

© Copyright 2014 Kantar Retail Copyright © 2014 Kantar Retail. All Rights Reserved. 501 Boylston Street, Suite 6101, Boston, MA (617) No part of this material may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photography, recording, or any information storage and retrieval system now known or to be invented, without the express written permission of Kantar Retail. The printing of any copies for back up is also strictly prohibited. Disclaimers The analyses and conclusions presented in this seminar represent the opinions of Kantar Retail. The views expressed do not necessarily reflect the views of the management of the retailer(s) under discussion. This seminar is not endorsed or otherwise supported by the management of any of the companies covered during the course of the workshop or within the following slides.

© Copyright 2014 Kantar Retail Source: Company reports, Kantar Retail analysis 3 Canada: 389 United Kingdom: 574 China: 405 Includes 35% interest in Trust-Mart China: 405 Includes 35% interest in Trust-Mart Brazil: 544 Argentina: 104 Chile: 353 Walmart recently acquired the minority owners’ stake, for 99.7% ownership Chile: 353 Walmart recently acquired the minority owners’ stake, for 99.7% ownership Mexico: 2,199 Cent. America: Guatemala (209) El Salvador (83) Honduras (75) Nicaragua (80) Costa Rica (214) Cent. America: Guatemala (209) El Salvador (83) Honduras (75) Nicaragua (80) Costa Rica (214) Africa: South Africa (346) Botswana (11) Ghana (1) Lesotho (3) Malawi (2) Mozambique (7) Africa: South Africa (346) Botswana (11) Ghana (1) Lesotho (3) Malawi (2) Mozambique (7) Namibia (3) Nigeria (2) Swaziland (1) Tanzania (1) Uganda (1) Zambia (1) Namibia (3) Nigeria (2) Swaziland (1) Tanzania (1) Uganda (1) Zambia (1) India: 20 Japan: 374 Walmart’s Global Retail Presence 10,842 Global Store Units As reported for Jan 31, 2014 Walmart US: 4,203 Sam’s Club: 632 Walmart US: 4,203 Sam’s Club: % Walmart ownership Walmart majority ownership in a publicly traded company

© Copyright 2014 Kantar Retail International in Investment Mode…But Growing Source: KRiQ.com, Company documents 4 Stores Sales Operating Income

© Copyright 2014 Kantar Retail International Return on Investment Performance varies widely by market Source: Walmart Investor Meeting, Kantar Retail research and analysis 5 *Note: India is not part of this comparison

© Copyright 2014 Kantar Retail Diversity of Formats Globally Big, small, and service formats Source: Kantar Retail research and anlaysis 6 Upscale Mall Development Financial Food Service Specialists

© Copyright 2014 Kantar Retail Distinctiveness of Store Formats Breadth of store sizes and purposes Source: Kantar Retail store visits and analysis 7 Apparel and soft goods focus Limited assortment convenience Home improvement goods with construction audience

© Copyright 2014 Kantar Retail Walmart International: Regional Org Chart Leadership moves again 8 David Cheesewright President & CEO Walmart International Scott Price President & CEO Walmart Asia Enrique Ostalé President & CEO Walmart Latin America TBD President & CEO EMEA/Canada Krish Iyer President & CEO Walmart India Greg Foran President & CEO Walmart China Gian Carlo Nucci President & CEO Chile Guilherme Loureiro President & CEO Brazil Shelly Broader President & CEO Walmart Canada Andy Clarke President & CEO Asda, Walmart UK Grant Pattison* President & CEO Walmart RSA /Massmart Scott Rank President & CEO Walmex- Centro America Horacio Barbeito President & CEO Argentina Steve Dacus President & CEO Japan/Seiyu Brett Biggs CFO Walmart International Last update: April 2014 Neil Ashe President & CEO Global eCommerce *Guy Hayward, current COO, will replace Pattison effective June 1, 2014

© Copyright 2014 Kantar Retail Leadership Focuses More Broadly Could McMillon & global emphasis shift gravity from Arkansas? Source: Kantar Retail research and analysis 9 Doug McMillon President/CEO Walmart Stores Neil Ashe President/CEO Global eCommerce Most recently from five years leading International Greater eCommerce presence with Pangaea

© Copyright 2014 Kantar Retail Strategic Priorities to Grow Internationally EDLP Transformation Digital & eCommerce Advancements Global Leverage of Operational Resources Private Brand Evolution Focus on Sourcing Source: Kantar Retail research and analysis 10

© Copyright 2014 Kantar Retail Asda’s Multichannel Grocery Approach Focusing on convenience for the shopper Source: Walmart Corp documents, Kantar Retail store visits and analysis 11 Click and Collect will expand to over 1,000 in the next five years – including new locations located at tube stations Asda’s non-store grocery service enables shoppers to tailor the service to their schedules or needs. They also offer flexibility and availability to shoppers without easy access to a car. Delivery Pass options offer unlimited grocery delivery service by the month

© Copyright 2014 Kantar Retail Importing Private Brands to Drop Prices Centralized procurement to increase offerings Source: Kantar Retail store visits and analysis 12 Selection of imported wines & beers Mini croissant for the in- store bakery Leverage global procurement to source products Improvement of global leverage and operations helped Walmart Japan find, source, and import products at a cheaper price more efficiently.

© Copyright 2014 Kantar Retail China Forces Spotlight on Sourcing Life or death questions regarding quality Source: Kantar Retail research and analysis 13 Walmart China Food Scandals 2014 – Fox meat labeled as donkey meat 2008 – Baby formula scare Recent Walmart Reaction 100 million yuan nvestment in strengthen food safety, including inspections, supply chain management, and training. Mobile labs will be deployed to stores to test foods. Food safety is the most pressing use case for establishing an ironclad chain of custody for products. Similar demands for verification will only increase over time for sustainability, labor practices, and product origins.

© Copyright 2014 Kantar Retail Creating Diversity of Audiences and Trip Missions 14 A Box for Every Purpose Source: Kantar Retail research and analysis To increase shopper relevance over time, retailers must move beyond a beyond a one-size-fits-all approach. Consider specific audiences and shopping occasions and align banners accordingly.

© Copyright 2014 Kantar Retail June 4–5 in Chicago, IL or June 18–19 in New York, NY Forum Mid Year New Planning Coordinates: Navigating The Multichannel World Please for more information. Walmart International: Applicable Insights For The U.S. Market June 5 (Chicago) & June 19 (NYC) 1:15 pm – 3:00 pm

© Copyright 2014 Kantar Retail Contact: Amy Koo Senior Analyst T: