Www.axis.com Axis Communications South Asia Pacific Support Organization.

Slides:



Advertisements
Similar presentations
Cisco Partner Helpline Essential Presales Support
Advertisements

In 2009 Tovaropotok company (Moscow) started to develop Navigator for Business B2B Network. This is a multi-language internet platform intended to format.
With Folder HelpDesk for Outlook, support centres and other helpdesks can work efficiently with support cases inside Microsoft Outlook. The support tickets.
MIDAS is a complete web based scheduling solution for managing your facility’s bookings and resources. MIDAS is a complete web based scheduling solution.
Managed Reseller Incentives Training
PROACTIS: Supplier User Guide Registering an interest in a tender opportunity.
ICAP Bulgaria 43 Christopher Columbus blvd., “Eurohold” Building, fl. 8 Tel: Fax: URL:
External Trade Statistical System UNECA – Addis Ababa, October 2011.
Continued successful expansion January- June 2008 Ray Mauritsson, CEO & President Fredrik Sjöstrand, CFO.
Mobility Solution for Panasonic Communication Platforms EVERY CALL MATTERS How to initiate the mobismaME software download process mobisma ME Version.
SqoolTools and….. Your Own Virtual Classroom What is SqoolTools? SqoolTools is a free, hosted site which allows you to create your own virtual classroom.
Customer Summary Prism Software S CAN P ATH Easily Convert Scanned Documents.
AXIS Camera Station Comprehensive video management software for monitoring, recording, playback and event management.
PROACTIS: Supplier User Guide Contract Management.
© 2009 GroundWork Open Source, Inc. PROPRIETARY INFORMATION: Information contained herein is not for use or disclosure outside of GroundWork Open Source,
Getting Started and Introduction. Free to Receive messages and files Free low use account or Professional account allow file sending Easy and completely.
Medisoft Web Conferencing MEDISOFT TELEMEDICINE PVT. LTD.
SAG Infotech Private Limited Soft solutions for those can not afford to make errors. How to Update New changes in Our Softwares?
June 15, 2010 SAP Crystal Presentation Design Giveaway & Grow Campaign Partner Led Demand Gen Program.
Microsoft Office Communicator A General Introduction.
The world’s libraries. Connected. WorldShare platform & Management Services Integrate all of your collections: print, licensed & digital Chris Thewlis.
Phones and fieldTask. Session Objective Be familiar with: – selecting smart phones for a survey, – configuring them – and using them – fieldTask (c) Smap.
Wikis Chanaka Wickramasinghe Library Assistant /NSLRC Web based information dissemination:
In addition to Word, Excel, PowerPoint, and Access, Microsoft Office® 2013 includes additional applications, including Outlook, OneNote, and Office Web.
English 285 Writing in Cyberspace Technology Report On-line Collaboration Deborah Cull November 2005.
Activating Clarity  Activating Clarity  Activation  Online Activation  Fax Activation  Review and Verify Activation and License Terms  Updating.
XP Practical PC, 3e Chapter 3 1 Installing and Learning Software.
New RCLayout. Do product layout 3 improvements All products Local databases New functionalities.
Getting Started with REACH Delivery. Free to Receive messages and files Easy and completely free to install Comprehensive online help Free Support Forum.
M A K E Y O U R N E T W O R K S M A R T E R Stable growth in Network Video January - September 2006 Ray Mauritsson, CEO.
Petals SAP Point Of Sale System Third Project Presentation M.Tech Team SE 15 (Saturday) Team Jan-2009.
M A K E Y O U R N E T W O R K S M A R T E R Strong trend for Network Video continues January - March 2006 Ray Mauritsson, CEO.
ELanguages creative collaboration for teachers globally.
Plan: -some facts from the history of English; -why we learn English; -where we use it; -the functions of the English Language in modern society;
Course 10174A Configuring and Administering Microsoft ® SharePoint ® 2010.
USA.gov and GobiernoUSA.gov Michelle Chronister Office of Citizen Services and Innovative Technologies U.S. General Services Administration
Features of the Diabetes Educator. Educational Features: 12 VAMC reviewed multi-media training lessons. 3 Abbott produced interactive product training.
CustomWare Asia Pacific Pty Ltd All Rights Reserved Integration World 2004 Rob Castaneda.
Dextrosoft SCHEDULED PHONE BACKUP Backup your mobile life Version Copyright © 2015 Dextrosoft Private Limited. All Rights Reserved.
P&G Supplier Portal Training
Online | classroom| Corporate Training | certifications | placements| support CONTACT US: MAGNIFIC TRAINING INDIA USA :
Application Process For Studying Abroad. The 6 basic steps for applying abroad 1. Identifying country, universities and the course of your interest. 2.Request.
ELanguages workshop Creative collaboration for teachers globally.
ETERE 23 years of success. ETERE A Company Dedicated to the Best of IT and Broadcast Strongest Market and Edge Technology Product Leadership Through Architectural.
Hire the Best Web Application Service Provider in Singapore
What is Dental-Cal? Global, multilingual, free to use dental event calendar Target group: Dentists, Dental Technicians, Dental Assistants.
ELanguages creative collaboration for teachers globally.
Empirical Evaluation of Web Survey Software Tools: Powerful or Friendly? Vasja Vehovar, Nejc Berzelak, Katja Lozar Manfreda, Tina Horvat University of.
CLINIC-LAB COMMUNICATION Configuring 3Shape Communicate™
Creating A CCO ID.
Avaya Content Syndication
Installing and Learning Software
Get your Math Lessons Into The hands of Your Students!
Creating A CCO ID.
Healix Risk Rating A Verisk Analytics Business
Installing and Learning Software
Amadeus Open Profile Suite
GREETINGS from THE ASSOCIATION OF ELECTRONIC INDUSTRIES IN SINGAPORE
CitiManager Cardholder Self- Registration
Introducing Language Assessments
Technical expert studying and writing helpful articles on antivirus and other security products.
Microsoft Question Answers - Valid Microsoft Dumps PDF Dumps4download.us
Microfinance Software About : Microfinance Software is completely Web Based & Mobile application software. It is Best quality high secured back up server.
Learn English with private language lessons for business, education and leisure. We specialize in custom lessons designed for your.
IPortal Integration Customer Registrar Sales Distributor iPortal.
Dial: Setup and Install Epson Printer in Windows.
SAG Infotech Private Limited
STANDARD ACCOUNT: SOLUTION QUICK GUIDE
Global Software-Defined Data Center (SDDC) Market
Presentation transcript:

Axis Communications South Asia Pacific Support Organization

Objectives – Support >After this lesson, students should be able to: >Identify local and global support for further questions

Support – Where to start >All manuals and installation instructions can be found on the Axis website: >Firmware upgrades are free and can be downloaded by registering with Axis: >Find answers in the FAQ database: >Raise a support request with Axis:

Customer Support >Support requests are made to Axis Customer Services >Most efficient – Log in to MyAxis and use the online helpdesk on the Axis website: >Benefits –Ask questions online –Highest priority –Trackable –History log >Alternatively, telephone can be used (business hours only). If a written response from Axis is needed, a support case will be raised for the customer. >Whenever possible, support is given in the local language. Supported languages today are: English, German, Swedish, French, Spanish, Italian, Dutch.

Support web – Online Helpdesk Click

Support web – Online Helpdesk Click!

Support web – Online Helpdesk Log in to MyAxis

Support web – Online Helpdesk Click!

Support web – Online Helpdesk Include as much information about your support case as possible - Server report from your Axis unit - Print screen of the error message - Snapshot of blurry image

Priority support >Online support cases are automatically prioritized –Axis partners, distributors and resellers –Installers and system integrators –End users >Incoming support requests shall be answered within two working days, either to present a solution or to request additional information (such as a server report and a parameter list)

SAP – Australia / New Zealand Local office Axis Communications Pty Ltd Level 27, 101 Collins Street Melbourne VIC 3000 Australia Country manager Wai King Wong Key Account Manager Aldrin Leong Customer Support line

Local office Axis Communications (S) Pte Ltd. 7 Temasek Boulevard #11-01A Suntec Tower 1 Singapore Country manager Nafis Jasmani Customer Support line SAP – Asean

SAP – India Local office Axis Video Systems India Private Limited Kheny Chambers 4/2 Cunningham Road Bangalore Karnataka, India +91 (80) Country manager Prakash Prabhu Customer Support line +91 (80)

SAP – unexplore, Vietnam / Phillipines/ Sri Lanka / Bangladesh Local office Axis Communications (S) Pte Ltd 7 Temasek Boulevard #11-01A Suntec Tower 1 Singapore Country manager Raymond Koh Customer Support line

Questions & Answers Thank you!