MITEL UC360 COLLABORATION POINT

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Presentation transcript:

MITEL UC360 COLLABORATION POINT

WHY IS COLLABORATION SO IMPORTANT? Companies that use advanced UCC technologies gain a clear competitive advantage Of those companies that have deployed UCC tools: 72 percent say that they have experienced better performance 77 percent believe UCC technologies enhance employee mobility 86 percent say the tools have improved innovation within the organization Source: Frost and Sullivan, 2012 2

Personal Collaboration Tools Video Conferencing & Telepresence THE COLLABORATION GAP THE GAP Small groups Personal office Spontaneous use Low TCO Personal Collaboration Tools Video Conferencing & Telepresence Individual Use Easily accessible Spontaneous use Low TCO Larger groups Limited resource that requires scheduling Special occasions High TCO

CUSTOMER CHALLENGES: COLLABORATION WHAT WE HAVE HEARD… END USERS

“I would like collaboration to be a regular part of my day – not a special event…” “I have to leave my office to properly collaborate…” “Sometimes I spend more time trying to figure out how the system works than actually collaborating…” “It’s always difficult to find an available meeting room when I need it…” “Shared space collaboration systems are difficult to use… I don’t bother…”

CUSTOMER CHALLENGES: COLLABORATION WHAT WE HAVE HEARD… BUSINESS MANAGERS

“My employees are not collaborating enough…” “I need to cut travel and accommodation costs…” “I need to make my team more accessible to key partners and customers…” “Managing teams in distributed locations… and maintaining close working relationships is always a challenge...”

CUSTOMER CHALLENGES: COLLABORATION WHAT WE HAVE HEARD… IT MANAGERS

“I spend too much money / time supporting users in meetings and collab sessions that can’t figure out the system…” “It costs too much to properly equip all of our meeting rooms with proper collaboration systems…” “Deploying new collab systems is always a challenge. Why can’t it be simple?”

CUSTOMERS NEED: SIMPLER COLLABORATION Easy to use Ready when I am Cost effective Easily to deploy and support Leverages my existing investments

MITEL UC360 COLLABORATION POINT THE VOICE OF OUR CUSTOMERS

MITEL UC360 COLLABORATION POINT THE VOICE OF OUR CUSTOMERS A new device category… All-in-one multimedia collaboration appliance for the personal office meeting space Multi-party audio and video collaboration In-room presentation delivery Remote document sharing Easy-to-use and simple to deploy Improve collaboration and reduce operating costs Accessible collaboration with existing communications infrastructure

MITEL UC360 COLLABORATION POINT FOR THE PERSONAL OFFICE MEETING SPACE In-Room Presentation Management and Display Audio Conferencing with Remote Collaboration Full Multimedia Collaboration Make collaboration a natural part of your day

BUSINESS VALUE

BUSINESS VALUE USER BUSINESS MANAGER IT MANAGER Simplify Meetings and Presentations Improve Collaboration Enhance Productivity and Innovation USER BUSINESS MANAGER Improve Employee Productivity Reduce Costs IT MANAGER Deploy Easily

USER SIMPLIFY MEETINGS AND PRESENTATIONS Facilitates internal and external meetings Manage meeting / presentation from one spot – regardless of disparate equipment types No desktop computer or laptop needed Start multi-party audio or collaboration sessions as simply as a phone call End User: Simplify meetings and presentations UC360 facilities any meeting or presentation type – internal or external It provides a single spot to manage the entire meeting or presentation Meaning your presentation material, the display, and external audio and collaboration You are able to quick-start a presentation or meeting regardless of the disparate types of equipment being used in those locations (projector or screen, camera, connections, etc.) No desktop computer or laptop required for me to present (RDP, memory stick, cloud-ready: Dropbox, Google Docs) Start multi-party audio or collaboration sessions as simply as a phone call. Intuitive user interface provides zero learning curve for users. No confusion / intimidation for casual users. No more time lost to administration at the beginning of every conference call/presentation.

USER IMPROVE COLLABORATION Increased use and better collaboration More spontaneous collaboration Collaboration becoming the natural way to work “Face-to-face” interaction for remote participants Workers in widely dispersed locations form productive long-term and ad hoc teams Simplicity of use removes the barriers of use and leads to: Increased use and better collaboration. More spontaneous (in-the-moment) collaboration. Collaboration becoming the natural way I work. HD audio and HD video capability provides the value of a more “face-to-face” interaction for remote participants. Promotes clear understandings of what is being said. Helps build stronger relationships with easy collaboration and information sharing among employees, customers, partners, and suppliers. Workers in widely dispersed locations form productive long-term and ad hoc teams as easily as if they were in the same office.

USER ENHANCE PRODUCTIVITY AND INNOVATION Spend less time trying to connect with others Technology doesn‘t get in the way of creativity and innovation Organize meeting and collaboration sessions on the fly More productive brainstorming and training sessions End User: Enhance Productivity and Innovation Spend less time trying to connect with others and more time in productive collaboration and innovation. Technology doesn’t get in the way of creativity and innovation among team members. Organize meeting and collaboration sessions on the fly with very short notice. Easy sharing of documents and presentations make for more productive brainstorming and training sessions.

BUSINESS MANAGER IMPROVE EMPLOYEE PRODUCTIVITY Enable collab capabilities that employees will actually use Manage teams in widely dispersed locations Develop and maintain closer working relationships Improve business relationships with best customers / partners by meeting more internal employees Reduce need for shared meeting spaces Enable collab capabilities that employees will actually use Manage teams in widely dispersed locations and develop and maintain closer working relationships. Allow the opportunity for more of your staff to have contact with your customers. For example, improve your business relationship with your best customers by meeting more of your internal employees. With UC360 easily deployed in the user’s personal office meeting space, there is no longer as much of a need to use shared meeting spaces. Most meetings are only with 4 or fewer people which can be accommodated in personal offices. Equip multiple offices with this solution for less than it would cost to properly equip a meeting room with a video collaboration system.

Business Manager REDUCE COSTS Lower travel expenses such as airfare and accommodation Reduce the loss in productivity from employees being out of the office Business Manager: Reduce costs Lower travel expenses such as airfare and accommodation, And, reduce the loss in productivity from employees being out of the office.

IT MANAGER DEPLOY EASILY A single, easy-to-install appliance Deployment is as simple as plugging in an IP phone Low cost for widespread deployment Open, standards-based collaboration Out of the box interoperability – SIP standards IT Manager: Deploy Easily A single, easy-to-install appliance to enhance collaboration in the personal office meeting space Collaboration enablement is as simple as plugging in a phone. Low cost allows a more widespread deployment into locations that would not normally be equipped with collaboration capabilities. Open, standards-based collaboration fits seamlessly with my existing infrastructure Mitel or other PBX Video solutions Computing environment Cloud-ready Dropbox and Google Docs Out of the box interoperability with – SIP standards Open, standards-based multimedia

IT MANAGER REDUCE COSTS Cost effective + use existing hardware or source non-proprietary components Reduce support calls from end users with meeting room display issues and video conferencing issues Single device to support in personal offices and meeting rooms IT Manager: Reduce costs Cost effective solution + use existing hardware or source commercially available non-proprietary components (camera, display device) for an affordable solution. Reduce support calls from end users with meeting room display issues and collaboration system issues. Single device to support in personal offices and meeting rooms.

KEY DIFFERENTIATORS New device category with disruptive price point “Zero learning curve” user interface Superior audio quality Unique in-room presentation delivery Simple to deploy – as easy as plugging in an IP phone This is a completely new device category with disruptive price point The device is actually less than $2,000. It is incredibly easy to use with our “Zero learning curve’ user interface It provides superior audio quality compared to competitor audio conference phones It was designed specifically to provide an exceptional HD audio experience If we even simply compare UC360 to a high-end competitor conference phones, in-room presentation delivery is not available on any of these devices. And the device is very simply to deploy. It Interops with other communications platforms and video platforms And it has built-in audio and visual collaboration capability

TECHNICAL OVERVIEW

“Zero learning curve” UI PLATFORM Google® Android™-based Dual 1 GHz processor core with hardware video acceleration User interface access via 7-inch, high-res multi-touch display “Zero learning curve” UI

IN-ROOM PRESENTATION DELIVERY HDMI Video Interface HD Monitor, Flat Screen, Pico / Standard Projector Picsel® Smart Office™ View / Edit Microsoft® Office Docs No laptop required Remote Desktop Access USB and Micro SD card Cloud-ready: Dropbox and Google Docs™ One spot to manage the entire presentation

Superior audio performance AUDIO CONFERENCING Built-in four-party audio bridge 22 KHz HD audio support 16 mic beam-forming array Dedicated Digital Signal Processor (DSP) Corporate directory access Built-in 4-party audio bridge 22KHz HD audio support 16 mic beam-forming array Dedicated Digital Signal Processor (DSP) Adds to the superior audio quality Easy access to the corporate directory access with a quick search interface Superior audio performance

Easier, more spontaneous multimedia collaboration VISUAL COLLABORATION Presentation display to remote participants Built-in four-party HD video bridge Support for ethernet camera up to 720p x 30 fps SIP Interop Easier, more spontaneous multimedia collaboration

FLEXIBLE INTEROPERABILITY Open, standards-based collaboration fits seamlessly with existing infrastructures Mitel® or other PBX Video solutions Computing environment Cloud-ready Dropbox and Google Docs

FIT WITH MITEL UCC SOLUTIONS Audio conference with Mitel Communications Director (MCD) and Mitel Collaboration Advanced (MCA) Include in MCD PRG Manage with Mitel Unified Communicator® Advanced (UCA) Presence Dynamic Status Click to call When integrated with Mitel UCC Solutions UC360 supports: Users dialing into audio conference calls on Mitel communications platforms and desktop collaboration application, Mitel Collaboration Advanced (MCA). It can be included in Mitel Personal Ring Groups and seamlessly managed by Mitel’s award-winning unified communications application, Unified Communicator Advanced (UCA), so calls reach you based on your presence and availability.

Voice of the Customer WHAT Customers Have to Say about UC360

“Mitel UC360 makes collaboration with a co-worker miles away as easy as with someone just down the hall…” Rachel Konar, VP Client Services, Brandcierge “Mitel UC360™ setup is a breeze, which makes for quick and easy deployment wherever they are needed…” Rick DeClerk, Manager, Network Communications, Central Technology Services “With Mitel UC360, we can be in a productive collaboration session in less time than it used to take us to book a conference room…” Jason Spainhour, Director of Information Systems, SkillPath Seminars

THANK YOU The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel® and is intended solely for Mitel employees. If you are not a Mitel employee, you are not the intended recipient of this information and cannot view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.