Call Data Analysis And More

Company Highlights Developing telecommunication software since 1991 More than 55 qualified people spread across 7 locations in India More than 3000 clients in India comprising of Multinationals, Five-star hotels and large business corporate International Presence – Users in –East Africa (Kenya and Uganda) –Middle East (UAE and Qatar )

Company Highlights Recognized for delivering reliable, technically competent and user-friendly solutions Area of specialization demands accuracy and reliability which is achieved using proprietary tools (own scripting languages and libraries) Quick turnarounds for development / customization Proven track-record with timely deliverables Tie-ups with leading PBXs like –SIEMENS- Siemens Ltd. (Business Comm. Division) –AVAYA - Avaya Global Connect Ltd. –NEC - Enkay Telecommunications Pvt. Ltd. –NORTEL - Global TeleSystems Ltd. / 3D Networks

Verticals Hotels / Motels / Hospitality Call Centers / Service Providers Legal Office Environments

Products for Hospitality PSwitchView PMSCAS - Call Accounting Software PCDRConnect – Fowarding call information to the PMS PMSI – Integration with Property Management Software for CDR

PMSCAS Call Accounting Software

PMSCAS 2.10 Highlights PMSCAS 2.10 offers control of PBX over PMSI Link and Call Accounting Software Communicates with PBX on two different ports –One acquires information on the telephone calls made by the guest in hotels or patients or their relatives in Hospitals –Another for transferring guest or patient details to PBX Check-In screen to enter guest / patient information at the time of check-in Updates local database and forward this info to the PBX PBX updates the extension-name mapping in local database and unbars outward dialing facility of an allocated extension.

PMSCAS 2.10 Highlights The information on the calls made by guest or patient during their stay is captured, processed for cost calculation, and stored in the database. On checkout, PMSCAS allows view/print of the bill with details of calls made PBX bars outward dialing of the extension, erases the guest/patient name from the local database, clears wake call, Message Wait Lamp, etc. Night audit reports showing the revenue generated on Telephones in terms of collection in a day, Bill VS Cost, and profits on phone to the property.

PMSCAS 2.11 Highlights Add-on to PMSCAS Facility to allocate a PIN code to checked-in guests / patients A Slip having PIN Code printed on preprinted stationary can be issued. The PIN usage allows guests / patients to make calls from any extension in the premises and are automatically billed to their folios On Check-Out, Pin Code mapping with extension is cleared Saves time and efforts of operator dialing calls on behalf of guests Offers comfort and flexibility to people who need to make calls away from their rooms / bed Leads to increase in revenue on telephones

PCDRConnect Fowarding call information to PMS

PCDRConnect A bridge between PBX and call detail database of local Property Management Software, establishing real-time connection between the two As soon as a telephone call is disconnected, information of the call is picked up from the PBX, processed for cost calculation, and writes processed information to PMS database instantly. Ensures all telephone calls made by guests / patients are billed and posted to their respective folios immediately. Eliminates loss of information, reduces check-out procedures, human errors and improves efficiency of front office operators

PMSI Property Management Software Integration

PMSI Highlights A computer-based software that interconnects EPABX to Hotels / Hospitals Management Software (HMS) Ensures the smooth interlink between functionality of HMS with that of EPABX Advantages –Seamless integration with HMS –Block outward dialing facility on guest / patient check-out –Release outward dialing facility instantly on guest / patient check-in –Block room’s extension temporarily room is vacant; to avoid misuse of outward dialing facility by unauthorized users Eliminate the need of monitoring guest calls manually. The details are automatically captured, processed, and forwarded to HMS instantly.

Telesoft Presence 108, Supermarket, Monghibai Road, Vile-Parle (East), Mumbai Phone: , /02 Fax: , L V Business Chamber V Complex,# 2/2, 2nd Main Road, Vinayak Circle Palace, Gutahalli, Bangalore Phone: Reliance /88, Sixth Cross Street,Trustpuram, Kodambakkam, Chennai – Phone: 044= Reliance / House No /3, Hari Bowli, Hyderabad – Phone: / Block L/J, Flat No. 6, Abantika Housing Estate, Kolkata – Phone: Reliance – , Corner Market, Millinium Business Centre, Malviya Nagar, New Delhi - 17 Phone: /57 Reliance / Rolling Hills, A-703, Phase – II, Baner Road, Opp. Smart Super Shop PUNE – 45 Phone: Mobile Pune Hyderabad Bangalore H.Q. B B B B B B B – Branch Office H.Q. – Head Quarters

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