May 2014 Zimele Technologies Customer convenience through mobile MDMS applications

Introduction Meter 2 Cash process MDMS (Meter Data Management System) AMI (Advance Metering Infrastructure) Landscape MDMS (Meter Data Management System) Mobility convergence Technical Benefits Consumer Benefits Statistics Advantages Conclusion Agenda

Introduction

Install Order Creation Meter Read ValidationsBillInvoice Meter Reading Queries Account Payment & Queries Work Management Load Control Analytics Tampering Alerts Meter to Cash Value Chain Procure Disconnections/Reconnections

Advanced Metering Infrastructure Landscape

MDMS (Meter Data Management System) An MDMS is an automated system that collects data from various meter reading devices and processes the information which then links to the Utilities main system. An MDM system will typically Import the data, then validate, cleanse and process it before making it available for billing and analysis Validate the data and calculate estimates if no readings are supplied Make sure the data is an appropriate format, before sending it to the billing system Provide 2 way communication between CIS and AMI systems

Zimele Advanced Metering Infrastructure Mobility Landscape

Meter to Cash Customer Concerns

Mobility Convergence of Customer Concerns

Meter Data Management System (MDMS) Application Technical Benefits Algorithms to validate data and determine estimates Meter tampering alerts Real time monitoring of network Calculate rate increments automatically 2 Way Communication –Client Contact Center to provide real time readings –Pings can be done

Access to Meter Information View Current and Historical Consumption More accurate billing information View Profile Consumption Graphs Perform Load Control for Households Purchase Consumption Units (Prepaid Consumers) Perform Account Payments Access to Account Information Meter Data Management System (MDMS) Application Consumer Benefits

Zimele Advanced Metering Infrastructure Mobility Landscape

South Africa Mobile Phone Statistics 29 Million cellphone users in South Africa 29% of South Africans use their cellphone to access the Internet More Africans have access to mobile phones than they do clean water Mobile phone use amongst South African adults rose from just 17% in 2000 to 76% by 2010 More South Africans use mobile phones (29 million) than listen to the radio (28 million) or use a personal computer (6 million). The LSM for the mobile phones are as follows: o Traditional 1 smartphone by per household o Transitional 2 smartphones per household o Middle Class 2 or more smartphones per household o Upper Class 3 or more smartphone per household  10 Million smart phones were sold in South Africa  Increase of 42% in internet users from June 2012 – June 2013  Projected 22.8 million Internet users by 2015

AMI Mobi Take Aways  MDMS Application allows the consumer to perform previously manual errands on their smart phone.  Usage patterns can be viewed via a smart phone  Another avenue for revenue collection.  MDMS shortens the Meter to Cash process, MDMS Application shortens the AMI Customer Query process.  AMI Mobility completes the AMI Infrastructure  AMI Mobi enhances the Meter to Cash experience

Conclusion  Smart phone usage is increasing exponentially  Having everything at your fingertips is convenient  More and more companies are integrating mobile apps  Mobility allows better Revenue Management  Proactive rather than reactive  Mobility is the way of the future

Thank You! Contact information: Mr. Craig du Preez AMI Consultant Zimele Technologies