IT Q&A Series Faculty Meeting June 3, 2014 Tim Unten, MBA

Keyboard Shortcuts  [Tab] – move to next field  [Shift]+[Tab] – move to previous field  [Ctrl] + [C] – Copy  [Ctrl] + [X] – Cut  [Ctrl] + [V] – Paste  [Ctrl] + [A] – Select All  [Ctrl] + [Z] – Undo  [Ctrl] + [Y] – Redo  [Windows ] + [Left Arrow] – Move window to left-half of screen  [Windows ] + [Right Arrow] – Move window to right-half of screen  [Windows ] + [Up Arrow] – Maximize window

Take a Screen Shot  Windows  Press [Print Screen] key  Paste to an , document, photo editor, etc.  Mac OSX  Press [Command] + [Shift] + [3] keys

Advanced Print Screen  Windows  Copy the active window to the clipboard  Press [Alt] + [Print Screen] keys  Mac OSX  Copy a specific area of the screen to the desktop  Press [Command] + [Shift} + [4] keys

Solid State Drives “SSD”  Alternative to Hard Disk Drives “HDD”  Pros: Faster boot times, resistant to shock  Cons: Higher price per gigabyte, and lower capacity than HDDs  Older computers running at least an Intel Core2 Duo CPU may benefit from SSD upgrade  Strongly consider getting an SSD for new computers (especially laptops)  Note: An SSD upgrade does not guarantee a faster computer if you have issues related to the network, or other part of the system.

Video Chat - VSee  More secure and functional alternative to Skype  Allows screen sharing  Group video chatting  Free!   Tip: Register with a.edu account and get the “Plus” upgrade for free. “Plus” accounts grant unlimited screen sharing and technical support.  Note: Only the paid subscriptions are HIPAA compliant. Do not use this to discuss sensitive information!

Large Files - UH File Drop  Office 365, Exchange Online  DOP attachment size limit is 25MB  But other institutions may have lower thresholds and may block large attachments  Use the UH File Drop service to “send” up to 800MB of files  Must have a address  Do not use this to send unencrypted sensitive data! 1.Login to 2.Upload files 3.Send link to recipients

Windows XP and MS Office 2003  Official support ended on April 8, 2014  Upgrade, discard, or keep offline

Heartbleed & Password Management  Hackers may have exploited a bug on many websites to steal passwords  Change all of your online passwords!  Password Manager: LastPass.com  Create and store strong & unique passwords for all websites  Passwords sync across web browsers and computers  Auto-fill usernames and passwords  Memorize just one Master password (you better not forget this!)  Mobile support requires LastPass Premium for $12/year  Is LastPass Safe? lastpass-safe/

Questions?  Submit your IT questions  PowerPoint slides will be posted on our website  > Resources > IT Tips & Guides  Direct Link 

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Outlook Tips  Automatic BCC  Recurring Appointments  Turn off new notifications

Encryption

Web Meetings - Halawai (Adobe Connect)

Backup Personal Data - Google Drive

Secure ing – UCERA Gmail

SharePoint

Excel Tips  AutoFill

ARCHIVES

PowerPoint Tips  Merging two files  Animations

Pin Frequently Used Programs and Files to the Taskbar (aka Jump Lists)  Pin Programs  Goto Start > All Programs > Find your program > right click > Pin to Taskbar  Pin Files  Open file  Right click the program in taskbar > Hover to the right of the file name > Pin to this list

Stickies  Post-it notes for your desktop  Download nload.html

Take a Screen Shot  Windows  Press [Print Screen] key  Paste to an , document, photo editor, etc.  Mac OSX  Press [Command] + [Shift] + [3] keys

Lync  Instant Messaging  Voice Calling  Mic Required  Video Calling  Mic & Webcam Required  Screen Sharing  Presence Download us/download/details.aspx?id=35451

TeamViewer  Remote Desktop Support Download load > QuickSupport

Word Track Changes

Endnote – Citations/Reference Manager  Trial Version Download   Full Version available through UH ITS Site License Office  $25 per license per year  Expires every June