Bell Ringer What are two non-verbal communication habits that are most distracting when someone is talking or presenting? Explain the behavior and why it is distracting.

Effective Communication

What is communication? The imparting or exchange of information or news Communication occurs Verbally Non verbally In writing Through technology

One way vs. Two way One-Way Communication - a person sends a message to another person and no questions, feedback, or interaction follow Good for giving simple directions Fast but often less accurate than 2-way communication Occurs a lot in marketing- (examples) Two-Way Communication - the communicator & receiver interact Good for problem solving

Effective two way communication diagram

Barriers to communication Anything that causes a breakdown in communication The use of jargon.. Emotional barriers and taboos. Lack of attention, interest, distractions, or irrelevance to the receiver. Differences in perception and viewpoint. Physical disabilities such as hearing problems or speech difficulties. Physical barriers to non-verbal communication. Language differences and the difficulty in understanding unfamiliar accents. Expectations and prejudices which may lead to false assumptions or stereotyping.  Cultural differences.  OTHERS??? The use of jargon. Over-complicated, unfamiliar and/or technical terms. Emotional barriers and taboos. Some people may find it difficult to express their emotions and some topics may be completely 'off-limits' or taboo. Lack of attention, interest, distractions, or irrelevance to the receiver. Differences in perception and viewpoint. Physical disabilities such as hearing problems or speech difficulties. Physical barriers to non-verbal communication. Not being able to see the non-verbal cues, gestures, posture and general body language can make communication less effective. Language differences and the difficulty in understanding unfamiliar accents. Expectations and prejudices which may lead to false assumptions or stereotyping.  People often hear what they expect to hear rather than what is actually said and jump to incorrect conclusions. Cultural differences.  The norms of social interaction vary greatly in different cultures, as do the way in which emotions are expressed. For example, the concept of personal space varies between cultures and between different social settings. Find more at: http://www.skillsyouneed.com/ips/barriers-communication.html#ixzz2bi0KCAAT

Why Body Language is Important 7% of the meaning attached to our messages is conveyed through our choice of words. 55% is conveyed through what is seen- body language. 38% is conveyed through what is heard- tone of voice, vocal clarity, and verbal expressiveness. Body language communicates more than choice of words or what is heard. It is extremely important, particularly when making a good first impression, like in an interview situation.

What do you think when someone does this? Looks at floor Puts Hands on hips Frowns Rolls their eyes Smiles  Stomps Activity: Model the actions above and ask students what they are thinking as I demonstrate each.

Definition of Body Language Body Language is the gestures, postures, mannerisms, and eye contact through which a person communicates thoughts with others.

Body Language and Nonverbal Communication Nonverbal communication is expressing yourself through body language. In other words, body language is a way to communicate with someone without saying anything.

Types of Body Language Facial expressions Cues most people rely on in initial interactions Reflect mood and personality Strongly influence people’s reaction to each other Identify the inner feelings of another person Frown Smile You can tell a lot by looking at facial expressions.

Types of Body Language Eye contact/eye movement Gestures and posture Transmit more information than any other part of the body. Holding eye contact for a few seconds or avoiding eye contact altogether risks communicating indifference. Gestures and posture Send messages to people about how you are reacting to them and to the situation in which you find yourself. Ask students for examples of positive gestures and negative gestures. Bad posture communicates a lack of concern about your body and/or image. Use good posture as a way to show confidence.

Types of Body Language Mannerisms and personal space Has to do with your ability to make others comfortable 4 zones of comfortable distances Intimate distance- touching to 18 inches Personal distance- 18 inches to 4 feet Social distance- 4 to 12 feet Public distance- 12 to 15 feet Mannerisms- tapping your pencil, rocking back and forth, playing with change in your pockets, shaking your foot Intimate distance- Most people will be defensive if strangers intrude this territory. Personal distance- Reserved for people we feel close to, such as spouses or close friends. Social distance- business meetings and impersonal social gatherings. Public distance- one-way communication from a speaker to an audience.

Improving our communication Improve language Improve pronunciation Work on voice variation to show emotion Identify your body language habits and work to overcome Read more Listening skills Think before you speak Speak slowly Use simple vocabulary Look presentable and confident Practice, practice, practice

How is technology affecting communication? Communication can become more impersonal—interaction with a machine Interpersonal skills may diminish—less tact, less graciousness Non-verbal cues lacking Alters social context Easy to become overwhelmed with information

Key Vocabulary Communication One Way Communication Two Way Communication Sender Receiver Message Feedback Channel Communication Barrier Non Verbal Communication

Human Web Activity Directions Form a group of 8 Ask each participant to form a circle and join right hands with another person in the group. Participants must choose someone who is not standing next to them. They then repeat this step with their left hand, choosing a different person not standing next to them. Instruct players to untangle themselves without letting go of hands. To make the game more challenging or to temper take-charge personalities, prohibit speaking for select individuals or use props such as blindfolds. Solution Participants will use methods such as twisting, untwisting and stepping over each other to untie the web. Often the web is untied in a way that leaves some people facing outward from the circle and others inward. This is an acceptable solution.

Play Guesstures Instructions Divide into two teams. Teams don't have to be even. The teams will alternate turns and send a different actor to Guessture each time. Grab four cards from the blue deck when it's your turn to Guessture. There will be two words written on every card--pick one from each card you will act out. This gives you a total of four words to Guessture. Get the Mimer-Timer on a table in front of you and open the arm. Push up the switch and wind it as far as it will go. Place your four cards in the Mimer-Timer. Put them in order from easiest to hardest with the easiest on the left. Start the timer by putting the arm down on the Mimer-Timer. Begin to Guessture and get your team to shout out the word on your card. Grab the card once your team shouts out the word but be quick. If you're too slow the card will drop into the Mimer-Timer and you won't get any points for that word--even if your team guessed correctly. Tally the points you were able to get your team to guess. Enter that number on the side of the Mimer-Timer under scene one. Follow Steps 2 to 6 for team two. Start scene two once everyone has Guesstured once. Choose cards from the red deck this time. Play continues as in Steps 2 to 7 for scene two. Count all the points on the side of the Mimer-Timer after completing scene two. The team with the highest score wins.