Military Talent: Attract - Engage - Retain Becky Dodd Manager, Staffing Programs U.S. Cellular® Campus – Military – Relocation – Immigration – Internal Transfer Process Associate Endorsement Program – Leadership Development Pipeline (Sales)

Keeping it Relevant  What are some of your “Here to There” goals?  What hot topics are on your mind?  What challenges are you facing or foreseeing?

Who Are Your Advocates & Advisors? Focus group participants Steering committee for military initiatives Volunteer network Mentors Talent advisors Thought leadership

Strategic Alignment  Values (Army): Loyalty, Duty (accountability), Respect, Selfless service, Honor (all values, all the time), Integrity, Personal courage  Tax credits Veterans unemployed four - six months, up to $2,400 Veterans unemployed more than six months, up to $5,600 “Wounded Warriors” unemployed for more than six months, up to $9,600  Skills alignment: Army MOS 25S, Satellite Communication System Operator aligns with network Field Engineer  Leader competencies (Reserve Officer Training Corps): Leads w/character, presence, intellect & abilities while guiding others toward a common goal & mission Develops others by taking action to foster teamwork, encourage initiative & accepts personal responsibility while demonstrating care Achieves objectives set and focuses on mission accomplishment

Demographics  Race & Ethnicity  Military vs. U.S. Population

Demographics  Gender  Military vs. U.S. population

Talent Attraction  Be recognized as “Military Friendly” Maximize community partnerships  PaYS,  Operation Support Our Troops, support-our-troops.org/ support-our-troops.org/ Public Relations  ESGR,  GI Jobs,  Offer Win – Win guidance ROTC example  Brand where it’s most relevant  TAOnline,  Career site, careers/index.htmlhttp:// careers/index.html

Resources Skills translation Job board/transition tool Military Salary insights

MFE: Measuring Success  # of hires & offerings Training programs Pay differential  Presence in community Transition assistance events Welcome home celebrations  Recognition Patriot Award Statement of Support  Full time military recruiter

Associate Engagement “The willingness and ability to contribute to company success to the extent associates put discretionary effort into their work, in the form of extra time, brainpower and energy." Towers Perrin study

“Associate Engagement Model”

Associate Retention Strengths  Culture  Industry  Military benefits Challenges  High demand talent  Industry

Testimonials “I was hired as a cell technician in March of Since then, I've been promoted three times and now manage operations for two states. I would not be where I am today without my military training. It is the foundation of the past 16 years of my professional life.” - Angela, Manager of Network Operations U.S. Army Veteran “While I was in Iraq, U.S. Cellular matched the difference between my job pay and my Army pay. That was huge for my family—not to have to worry about a financial burden when I was activated. It was just such a blessing.” - Nick, Regional Product Marketing Manager Capt., Oklahoma Army National Guard “My Vet is hired! He met with 2 hiring leaders, who told me they got goose-bumps talking to him about what it means to be a leader. It really made my day offering him this opportunity, knowing what he’s sacrificed for our country. HOO-RAH!” - Shelly, Regional Staffing Manager

Let’s Stay Connected! Becky Dodd