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2 Ministry Support Christian Network was formed by Calpurnia Canty, President and its’ Board Members. Ministry Support Christian Network (MSCN) is a nonprofit entity that offers professional Call Center technology and support services to local and nationwide businesses as a vehicle to provide professional hands on employment training, job skills education and community resources free of charge to no or low income unemployed Illinois participants.

3  Provide employable training opportunities for Socially & Economically disadvantage  We will target unemployed individual as well as currently under trained participates located in underemployed populations.  MSCN desires to help out of work that are participating in governmental programs with either as the result of lack of technical computer skills”  Create community service partners to assist in the success of clients.

4  Ministry Support Christian Network (MSCN) mission is to provide employment education and job skills training to enhance the employable opportunities of unemployed individuals.  The Corporation is organized for the religious, charitable, scientific and educational or any purpose permitted to be exempt from taxation under Section 501(c) 3 of the United States Internal Revenue Code, as now in or hereafter amended.

5  Professional Call Center  Volunteer Training Opportunities  Job Training & Referral  Community Partnerships  Grants Request

6  Participants will learn quality Call Center, Customer Service and Help Desk job duties which include the fundamentals overview of Call Centers. Skills include roles and responsibilities of the center and its’ agents.  Professional and personal growth skills will be obtained by learning how to evaluate companies and its’ expectations of employees. Participants will learn how to manage customer communications by learning how to use various phone systems, managing voice tones, and words to positively impact customers through telephone etiquette techniques.

7  FCC volunteers will be allowed to receive professional Call Center & Customer Service skills training at our location  We are also available as an extended location for Equip classrooms  Christ Universal Temple (CUT) we will provide and extended our location for media productions broadcasting.  Project Achieve College Prep classes and JCI classes.

8  MSCN will train both women & Men from transitional homes in Call Center & Customer Service Skills free of charge through grant funding  MSCN will partner with social services & employment agencies to enhance outcome of clients  Members of FCC & CUT may be included in our training activities

9  MSCN will partner with various community and social agencies as additional resources to enhance participants’ sustainable lifestyles. We will seek partners in spiritual counseling, academic education, employment agencies, other prevention organizations, healthcare, family and finance management.  We will also host on-site seminars/trainings with our partners. Our goals are to assist participants in obtaining holistic lifestyle management.

10  Corporate  Federal  State  Local Upon receiving our 501(c)3 approval, we expect to receive our first grant funding Summer 2012.

11 Workwithoutboundaries FRONT OFFICE VIRTUAL OFFICE SUITES CALL CENTER CLIENT SUPPORT Job Readiness Training RECRUITING TEAM Testing/ Job/placement software Professio nal services Systems & Technology Manager Interactive Media Manager Presentation productions Specialist Website Design servers & software Information management & technical solutions EXECUTIVE OFFICE SERVICES MULTIMEDIA interactive marketing & Advertising Account Executives Workwithoutboundaries ChoicesSecondChances Better Way for Living!

12 W o r k w i t h o u t b o u n d a r i e s ChoicesSecondChances Better Way for Living!

13 Workwithoutboundaries ExecutiveSummary ((MSCN) is a nonprofit entity that offers professional Call Center technology and support services to local businesses as a vehicle to provide professional hand on employment training, job skills education and community resources free of charge to no or low income unemployed Illinois participants.

14 ““MSCN MASTER BUILDERS CREATING VALUE…” PPLANNING with WISDOM & STICK WITH OUR PLANS…  WORKING OUT EVERYTHING Our Mindset of Actions… OOur Vision Of FREEDOM… Workwithoutboundaries

15 VVIRTUAL CLIENT/CUSTOMER SUPPORT CENTER CCALL CENTER/WEB GRAPHIC DESIGNERS AACCOUNT EXECUTIVE SUITES MMARKETING ADVERTISING PROFESSIONALS Workwithoutboundaries

16 Workwithoutboundaries  MSCN WILL PROVIDE:  CAREER SKILLS/CHOICES  SUPPORT RESOURCE  COMMUNICATIONG SKILLS  JOB PLACEMENT  TEAM BUILDING Workwithoutboundaries

17 Workwithoutboundaries Distance learning Virtual Education Technical Training Workwithoutboundaries

18 Outreachprogramservices  PRISON OUTREACH MINISTRIES  AFFLIATE CHURCH MINISTRIES  SOCIAL OUTREACH MINISTRIES  NON-PROFIT AGENCIES  CITY OF CHICAGO  CITY COLLEGES OF CHICAGO  CHICAGO HOUSING AUTHORITY Workwithoutboundaries

19 CROSSCOLLEGE PREPARE YOURSELF FOR LEADERSHIP “OPEN YOUR MIND & BE HEALED” FAMILY CHRISTIAN CENTER EQUIPCLASSES PREPARING YOU FOR LIFE AND GODINESS EQUIP YOURSELF FOR PROSPEROUS CHRISTIAN LIVING! CORE CURRICULUM: AVALIABLE “GOD INCORPORATED…”

20 Workwithoutboundaries EEmployer/Employee project assignments administrative client support teams. WHAT IS TELEWORKING? WHAT IS THE BENEFIT FOR PARTNERING? WHAT’S OUR PROCESS? WHAT RESOURCES USED & HOW FOCUSED? WHAT ARE THE PLANS & VISION? Workwithoutboundaries

21 OURDESTINY WHAT’S MSCN? Ministry Support Christian Networks The Idea developed for the business providing a Second chance by offering Ministry, Training, better living concepts for every day living to under privileged individuals preparing for the 21 st Century! (FCC) Family Christian Center City Church Chicago MSCN will provide the following: Professional Call Center support Live Operator services Client support/Administrative Data Entry (CUT) Christ Universal Temple Multi-media broadcasting productions Professional training services W o r k w i t h o u t b o u n d a r i e s

22 “MULTIMEDIA PRODUCTION SUITES…” “TELEWORKING TOGETHER “

23 ProfessionalStudioProductions Workwithoutboundaries Preparing Our participates for Employment

24 Workwithoutboundaries

25 Programgoals Reaching Churches with limited resources in Studio Technology & other Organizations providing the Multimedia Presentation Broadcasting Elements! Distance Learning programs & continuing education opportunities… Marketing/Advertisement/Administrative Support teams/Web design/ Graphic & Printing specialist!

26 Workwithoutboundaries  Our recruiting, screening, testing and recommend employment candidates are further processed with using re-entry candidates. MSCN Outsource can help hire top talent, reduce recruitment costs and time with our marketing/advertising/web-development solutions.  Our sourcing, assessment, interviewing, new-hire administration and orientation are tasks that can easily be handled remotely using other sources such as unemployment administration offices, city colleges of Chicago providing up to date technology software testing tools preparing our participates the skills and knowledge training needed becoming self- sufficient families, neighbors in society.

27 Workwithoutboundaries URBAN TELE-WORKING FACILITY CALL CENTER TRAINING SITE ECONOMIC DEVELOPMENT RESOURCES SELF EMPLOYMENT OPPORTUNITIES CAREER SERVICE CAMPUS TECHNOLOGY CENTER VIRTUAL SUITES/EXECUTIVE OFFICES MULITMEDIA PRODUCTION STUDIO

28 Clientsupport Marketing partnerships client support services CallCenterSpecialist Multimedia productions Video conferencing virtual office suite Live Operator's Customer Client support teams/family building…

29 Workwithoutboundaries Preparing Our participates for Employment ClientSupport Palmer Drive Hazel Crest, IL “TELEWORKING TOGETHER “