© Simeon Keates 2009 Usability with Project Lecture 15 – 04/11/09 Dr. Simeon Keates

© Simeon Keates 2009 Exercise  On Wednesday(-ish) you performed a pilot study  Today, make any changes you identified to your usability protocol  Also, make any changes to your web-site based on the feedback that you obtained  Please mail your finalised protocols to Anne, Susanne and me Page 2

© Simeon Keates 2009 Final reports and presentations You have to produce 3 things:  1 – Formal project report 10 page ACM conference publication format  2 – “Glossy” report selling the site Show the board why this is a good design e.g. Why users would want to come to the site and trust it  3 – Group presentation Explain your reports Highlight the findings that you think are particularly important Page 3

© Simeon Keates 2009 Glossy report  No particular structure  “Sell” your site to your client  Explain aesthetic choices, etc.  Cover anything you want to draw attention to that is not in your formal report  Screenshots! Page 4

© Simeon Keates 2009 Formal report  This is a project report, not a usability report  Structure your report like a scientific report (see earlier lecture notes)  The aim of the report is to show that: You know what factors affect the usability and accessibility of a web-site You set up appropriate experiments to inform your re-design process You can explain and justify all design decisions made You can identify and recommend potential improvements to your site Page 5

© Simeon Keates 2009 Example formal report structure  Abstract Executive summary of the report  Introduction What you are writing about and why What research questions you are asking (ideally posited as hypothesis) Example hypothesis: The revised site offers faster task completion times than the original site Example hypothesis: The revised site is more accessible [define this!] than the original site  Background Talk about the design of the original site Why did you design the site the way that you did? Page 6

© Simeon Keates 2009 Example formal report structure  Method Describe each of the experiments that you performed on your site Examples: Heuristic analysis, pilot study, exclusion analysis, accessibility checkers, personas, etc. Describe how you did each of these (e.g. describe the users, etc.) Describe your final “verification” user trials Include user profiles (ages, etc.)  Results Describe the results and observations from your user trials What data did you collect? Quantitative and qualitative Page 7

© Simeon Keates 2009 Example formal report structure  Discussion What did you learn from the user trials? Did the data you collected help you answer the research questions that you posed? [Note: they should have done]  Conclusions Did the usability and accessibility of the site improve? Did the different experiments that you performed help improve the design of your site? Page 8

© Simeon Keates 2009 Example formal report structure  Further work Are there further studies you would like to perform on your site? What further changes would you make to the design of your site based on your user trials? Explain and justify your answers to these questions  References Enough, but not too many! Page 9

© Simeon Keates 2009 Exercise Page 10

© Simeon Keates 2009 Exercise  More time on your project…  Guest lecture on Friday!!! Page 11