Can You Hear Me Now? Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you.

Slides:

Advertisements

Similar presentations

Employee Development Center

Advertisements

Listening Process (Part 1)

Talking Clearly & Safely Communication that Builds Connection.

MAWD Conference June  Dynamic Works Institute.

Listening skills GXEX1406 Thinking and Communication Skills.

COMMUNICATION.  Communication consists of a person sending a message and another person receiving the message.  The purpose of communication is to ensure.

Chapter 4 Listening.

EORC COMMUNICATIONS PROCESS. EORC Overview Definition of communication Elements of the communication process Cross-cultural communication Describe effective.

EFFECTIVE LISTENING SKILLS

Pharos University In Alexandria Faculty of Mass communication Communication Skills Dr. Enjy Mahmoud Dr. Enjy Mahmoud Week #:4 Lecture #:4 Fall

Teaching Research Assistance to Childcare Providers Effective Communication.

: Getting Thru’ to the Ones We Love. Not always so easy.

Chapter 5: Seek To Understand Then Be Understood.

The Power of Listening.

The Power of Listening.

Active Listening Listening carefully to what the speaker is saying, without judgment or evaluation. Listening to both the content of the message as well.

Listening.. What is Listening?...I’m glad you asked! The Receiving part of the communication Process Making a conscious effort to hear We remember 25%

Listening Strategies for Tutoring. Listening Students spend 20% of all school related hours just listening. If television watching and just half of the.

“Nobody ever listened himself out of a job” -President Calvin Coolidge.

Listening We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus.

Lesson 3 : Guidelines to Listening and Speaking.

Business Communication

Chapter 3: Listening Ms. Ingram. Speaking vs. Listening We speak at 120 to 180 words per minute. We hear and process quicker Rate Gap (used to improve.

Empathic Listening “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.”

Unit 2 part 1 Notes Listening is more than hearing.

Listening: Accurate Receiving Chapter 6 Person to Person.

Listening Communication Applications. Are listening and hearing the same?

Listen Up!!!! Listening. Passive Listening- a listening role in which the listener does not share in the responsibility, nor involve her or himself in.

How to improve effective listening skills?

FLW EO Office EFFECTIVE / ACTIVE LISTENING. FLW EO Office 2 Overview Definitions Deterrents Elements Active listening Skills Methods to enhance listening.

Can You Hear Me Now? Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you.

Success Criteria: 1. I can distinguish the difference between hearing and listening 2. I can utilize the steps of the listening process to appropriately.

Listening “Nobody ever listened himself out of a job” President Calvin Coolidge.

Communication skills seek first to understand than to be understood.

Developing Communication Skills Developing Listening Techniques.

It takes a great man to be a good listener. -Calvin CoolidgeCalvin Coolidge.

Listening Skills Be prepared to take notes. Listening is the process of receiving, constructing meaning from, and responding to spoken or nonverbal messages.

 Listening-the receiving part of the communication process ◦ We only remember 25% of what we hear!  Passive Listening-when the belief that the responsibility.

Pharos University In Alexandria Faculty of Mass communication Communication Skills Dr. Enjy Mahmoud Dr. Enjy Mahmoud Week #:5 Lecture #:5 Fall

Perception, Nonverbal Comm., Listening & Hearing

Chapter 4 Listening Succeeding as a receiver Listening is the "receiving" part of communication.  A skill that requires conscious hearing  We don't.

LISTENING CHAPTER 3. OBJECTIVES Explain the difference between hearing and listening Identify the components of the listening process Describe four different.

The Communication Cycle

Unit D2-4 Employability in Agriculture/Horticulture Industry.

©2007 by the McGraw-Hill Companies, Inc. All rights reserved. 2/e PPTPPT.

 On a sheet of paper (this can be your notes), tell me the difference between listening and hearing. Bell Ringer.

Objectives: Learn the different types of listening. Explain the differences between hearing and listening. Understand why good listening skills are important.

Speaking and Listening. Speaking and listening Why are communication skills important? Communication is the heart of every organization. Everything you.

Verbal listening: Listening.

EFFECTIVE AND ACTIVE LISTENING Effective listening is the listening to the words of the speaker and the meaning of the words. Active listening is a process.

It is MORE than hearing.  the process of receiving, and responding to verbal or non-verbal messages  to hear something with thoughtful attention.

Listening Objectives: Learn the different types of listening.

Lecture 3: Effective Communications Training

MISC MISC MISC MISC MISC MISC

Listening Skills.

EFFECTIVE AND ACTIVE LISTENING

Bell Ringer On a sheet of paper (this can be your notes), tell me the difference between listening and hearing.

EFFECTIVE AND ACTIVE LISTENING

EFFECTIVE AND ACTIVE LISTENING

Listening Notes.

The Power of Listening.

Coordinated to Note Guide WS Start w/ Bell Ringer p.70

The Power of Listening .

English 9 GP Vanier Secondary

The Power of Listening Office Management.

Succeeding as a receiver

English 9 GP Vanier Secondary

The Seven Deadly Habits of Bad Listening

Presentation transcript:

Can You Hear Me Now? Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you will go a long way towards creating good and lasting impressions with others. About Active Listening Good communication skills require a high level of self- awareness. By understanding your personal style of communicating, you will go a long way towards creating good and lasting impressions with others Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you will go a long way towards creating good and lasting impressions with others. About Active Listening Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you will go a long way towards creating good and lasting impressions with others. About Active Listening

Random Facts about Listening Fortune magazine states that listening is the top management for success in business We only remember 25% of what we hear We spend the majority of our lives listening Billions of dollars are wasted each year because of poor listening skills

Who Cares? Good listeners are more popular Good listeners make more money Good listeners make better grades Good listening involves tuning into ourselves as well as others. Listening is a thinking skill

Tip: Good communication skills require a high level of self-awareness. By understanding your personal style of communicating, you will go a long way towards creating good and lasting impressions with others

Speak 120 to 180 wpm Hear 50 words Tune in think Hear next 60 words Tune out Hear next 70 words Think Tune out …..

Passive Listener The listener does not share responsibility, nor does he participate in the communication process

Listening Bad Habits Tune out dull topics Fake attention Yield to distractions Criticize delivery or physical appearance Jump to conclusions Overreact to emotional words Interrupt

Filters that distort Education Biases Attitude Age Experience Emotion Religion Family Physical condition Morals

Active Listening is an intent to "listen for meaning", in which the listener checks with the speaker to see that a statement has been correctly heard and understood. The goal of active listening is to improve mutual understanding

Characteristics of a good Listener Characteristics of active listeners: Spends more time listening than talking Let’s the speaker finish his or her own sentences Let’s the other person finish speaking before responding Allows the other person to speak and does not dominate the conversation Aware of own biases Asks open-ended questions Focuses on what is being said and not what one’s response will be to the speaker

ELEMENTS OF EFFECTIVE AND ACTIVE LISTENING Content Feelings Process Clarification

Be ready to listen!!!! Be well rested, well nourished and prepared Sit close enough to hear, and position yourself so that you avoid distractions Mentally, leave distractions behind Predict what you might hear. Formulate questions you might hear ahead of time

EFFECTIVE AND ACTIVE LISTENING Effective listening is the listening to the words of the speaker and the meaning of the words. Active listening is a process in which the listener takes active responsibility to understand the content and feeling of what is being said and then checks with the speaker to see if he/she heard what the speaker intended to communicate.

ACTIVE LISTENING SKILLS Check attitude and atmosphere Keep the channel open and avoid short circuits Listening requires response from listener Keep the door open

METHODS TO TEST UNDERSTANDING Parroting Paraphrasing Clarifying

Listening strategies Use your listening spare time effectively -Explore what is coming next - Analyze the speakers message - Review what you have heard -Search for hidden meaning

Resources Pid=28907