System Center Operations Manager 2007 Dave Northey Microsoft Ireland

What We Heard From Customers Need deeper integration with Active Directory to assist in agent deployment and to delegate more granular control Provide a Single UI and allow more personalization Make it easier to tune Management Packs for my environment Smarter knowledge with integrated tasks to better equip operators in problem resolution Ability to define and manage the health of distributed applications like “messaging" or “line of business”

Operations Manager 2007 Proactive management of your IT services Integrated monitoring of distributed applications, the end user perspective, and supporting infrastructure Simplifies managing your IT environment and improves time to value Leverages Active Directory, self tuning thresholds, and improved reporting Reduces your problem resolution time Management packs that include Microsoft expertise for applications, servers, and clients Integration of Error Reporting and Audit Collection Reliably scales across your operations team and enterprise IT environment Role based security, self monitoring infrastructure, and improved scalability Easy to Use Easy to Use Knowledge Driven Knowledge Driven Enterprise Class Enterprise Class Service Oriented Service Oriented

Easy to Use Leverages Active Directory for discovery, user accounts, groups & agent configuration New self tuning thresholds adjust alerting to business usage patterns Easier to use, customize, and author reports XML based MPs with versioning Single Operations Console with role based security Understand and easily locate information with overview pages and integrated search Improve time to value and reduce IT management complexity

Easy To Use

Knowledge Driven Easily resolve problems with knowledge, views, dashboards and inline tasks Personalization your monitoring via My Workspace Proactive problem management of crash and hang data via Agentless Exception Monitoring Windows Client utilization, reliability, and error monitoring of Vista, XP, and the Office suite Audit collection service efficiently archives security event logs Accelerate problem resolution and reduce the TCO of Windows environment Knowledge Driven

Knowledge Driven Management Knowledge is fundamental to OpsMgr 2007 & the Dynamic Systems Initiative We know knowledge can be found In documentation On white boards On napkins We know people have knowledge Application Developer IT Professional Information Worker

Capture Knowledge Through Models Models Put knowledge in a structure that software can act upon Represented in XML Rich Relationships Application Structure Models are based on the Systems Definition Model (SDM) schema Core Technology to the Windows platform Core to System Center products

Knowledge Driven

Basic Health Model Of An Entity Entity Availability Health Performance Health Security Health Configuration Health Overall Health SQL SVR Service Windows Service State

Basic Model - Distributed Application Structure Health Models “Messaging”

Service Oriented Monitor the health of distributed applications all the way down to hardware level Synthetic transactions to monitor end user perspective Easy to use distributed application templates and Designer for creating management packs Improve the service levels of packaged and Line of Business applications

Service Oriented

More Than Microsoft

Operations Manager 2007 Schedule Public Beta (Q2 2006) Register Now Operations Manager 2007 R2: Deep System Center “Service Desk” integration with additional focus on advancing User Experience Monitoring and Diagnostics Service Level Management Capacity Management RTM Q4 2006

OpsMgr Resources OpsMgr Home Page: Links to all things MOM Details on MOMv3 beta! OpsMgr for Beginners: Management Pack Catalog: OpsMgr Community: OpsMgr Team Blog MVPsForums Management Newsletter

© 2006 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.