International Nurses Day 12 th May 2013 Meet the clinical team

This Years Theme is ‘A Force for Change’ In support of the day the clinical team wish to promote who we all are and what our various roles involve. In recognition of the importance of the work environment, our recent desk moves have been to provide us with the opportunity to support each other and work more closely together to provide the wider team at 111 with a team of clinical staff who are focused upon a shared vision of excellent patient care 2

Alex Podiatrist Trained at the University of Salford and obtained a Diploma in Podiatric Medicine which she later went on the complete her Masters Degree (M.Sc.) She has worked in South Cumbria, Derbyshire both for the NHS and in Private practice as well as working in Europe. She joined GMCATS in 2011 working as a Podiatrist on the mobile units. Her role is now based at 111 working within the clinical team. Her responsibilities include triage of the MSK referrals and supporting the Nurse Advisors with MRI safety questionnaires and queries regarding investigations as well as supporting the Therapy Team. 3

Janet Lead Cancer Nurse Trained at the Oldham School of Nursing and has vast experience of working within the Gynaecology field of nursing including time on the wards and working as an Oncology support nurse. Janet joined GMCATS at the start of this contract in 2009 and worked as a Lead Gynaecology nurse on the North Unit. She has since completed her degree and is now employed as a Cancer Nurse. Her role is to support and advise patients within our service who are highly likely to have a cancer diagnosis. This involves delivering care face to face or over the telephone. She works closely with external providers to ensure our patients receive care that is appropriate for their needs. 4

Joanne Senior Sister Trained initially as an RMN (Psychiatry) at Huddersfield School of Nursing and worked within acute psychiatry and secure care. Later completed her RGN at Hallam University, Sheffield. Initially gained experience in the Burns Unit there and then ENT and then the Regional Head and Neck Centre. She then worked at Stockport PCT at the start up of the choice agenda working within the commissioning team. Joanne joined GMCATS at the start of this contract in 2009 and worked as a Lead ENT nurse on the South Unit. She then became senior sister on both the MCUs and now works at 111. Her role today within the Senior Management team concentrates upon compliance with corporate and local agendas- she leads on IPC and Health and Safety. 5

Dean Lead Resuscitation Nurse Dean started his career as an Emergency medical technician in the USA. He later trained as a Paramedic In NYC and finally attended Dutchess County College and trained as a nurse. He has previously worked within a trauma centre covering New York City and later worked within Intensive care, management and training. He has worked at Salford Royal High Dependency Unit and as a Resuscitation Officer. He has been at GMCATS for two years and his role involves training all staff with BLS and ILS. He also supports the Nursing Team at 111 with triage and the nurse adviser role. 6

Pre- Assessment Nurse Trained at Manchester University and has spent her nursing career working within a variety of orthopaedic settings within the independent sector including working at BUPA and as an orthopaedic pre- assessment nurse in Runcorn. She also has worked within reproductive medicine as a specialist IVF nurse. Sarah joined GMCATS at the start of this contract in 2009 and worked as a Lead Orthopaedic nurse on the South Unit. She has since been employed as a PMC Nurse advisor and currently as a Pre assessment nurse working both on the units in pre operative assessment and at 111 as a telephone assessment nurse. 7 Sarah

Zoe Pre- Assessment Nurse Trained at University of Manchester- predominantly at MRI and has spent her nursing career working within a variety of gynaecology settings at St. Marys Hospital including surgical ward, emergency Gynaecology unit and Reproductive medicine. She then worked at Fairfield and Rochdale Infirmary as a Pre- operative assessment nurse. Zoe joined GMCATS in 2011 and worked as a RGN on the North Unit. She was involved with the Direct Listing Project from start up due to her pre op experience and currently is a Pre assessment nurse working both on the units in pre operative assessment and at 111 as a telephone assessment nurse. 8

Alison H Clinical Services Manager/Lead Nurse Trained at Withington Hospital and has vast experience of working within Day case theatre, anaesthetics and recovery and Endoscopy. Alison joined GMCATS initially as Endoscopy Manager. She has been Clinical Services Manager for the past three years and despite having responsibility for all clinical services; being the Registered manager for the service and linking corporately with all CSM and the Lead Nurse network- she is ultimately a nurse. 9

Alison T Nurse Adviser Trained at South Manchester NHS Trust and has worked at Wythenshawe, Manchester Royal Infirmary, Macclesfield District General and the Alexandra Hospital within Intensive care, Cardiac Catheter Lab and the Outpatients Departments as well as working in Occupational Health in industry and Health Screening. Alison joined GMCATS at the start of this contract in 2009 and worked as a Lead General Nurse on the South Unit. Her current role is to support and advise patients within our service who contact the call centre at 111 as well as working within the team there she also supports clinical triage and the Gastroenterology telephone assessment clinics delivered from the call centre. 10

Anne Nurse Adviser Trained at Guys Hospital, London with vast experience of working within the Accident ad Emergency Department both there and in Preston. Anne joined GMCATS near the beginning of this contract in 2009 and worked as a Lead MSK Nurse on the North Unit. Her current role is to support and advise patients within our service who contact the call centre at 111. She deals with any query that comes through the call centre either from patients, the units or external partners such as hospital/GPs. She also support the other members of the clinical team dealing with patient complaints, clinical triage or onward referrals. 11

Maria Specialist Nurse Trained at Bury General Hospital and initially worked within Gynaecology. Maria then went to work within the Theatre setting, and after a number of years went on to complete her Children’s Nursing qualification (RSCN) She has vast experience within the Theatre setting not only as a nurse but also as a manager. Maria came to GMCATS in 2011 to support the Endoscopy service ad later was appointed as Senior Sister on the South Unit. She currently woks as a Specialist Nurse for Gastroenterology seeing patents in clinic as well as supporting telephone assessment clinics at

Gordon Medical Director Trained at Queens University in Belfast and completed his surgical rotation in Northern Ireland. Gordon completed rotations all across the Globe from Africa to Canada however, always wanted to be a General Surgeon. He recently was a Consultant at Stepping Hill Hospital, his speciality being Colorectal Surgery. He has been with GMCATS for the past 4 years in his current role as Medical Director- he probably has the largest team of staff here with just less than 100 consultants to manage!! He is ultimately responsible for the care and treatment delivered within this service. 13

Pat Operational Manager Trained at Northwick Park Hospital and Clinical Research Centre, Harrow and worked across the southwest (Dorset and Devon) mainly within Operating Theatres. She then moved to Milton Keynes and became the Operating Theatre Manager, then at Buxton Cottage Hospital and then to Stepping Hill Hospital working within the Audit/Governance Team. Pat then worked for the PCT in Stockport as the Associate Director of Commissioning and then became the Director of the Practice based Commissioning Group leading onto Contract Management for the Association of Greater Manchester PCTs. She is responsible for the overall operational delivery of this service reporting directly to our regional Manager and group. 14

Lindsey Healthcare Assistant/Clinical Administrator Lindsey was a Healthcare assistant at The Royal Oldham Hospital on a Gastroenterology ward before she went on to complete her foundation year of Nurse Training. Lindsey joined GMCATS in 2011 and worked as a HCA on the North Unit. She has since completed her NVQ 3 in Health and Social care and is now employed at 111 working within the Nurse Advisor Team. Her role is to support and advise patients within our service who are undergoing investigations, she works closely with external providers to ensure our patients receive care that is appropriate for their needs. 15

Greg Consultant Podiatrist/Head of Specialist Clinical & AHP Services Trained at the Northern College of Podiatry in Manchester and worked extensively within North Derbyshire area. He commenced his Surgical Fellowship and then worked within the Royal Medical Corps in Pirbright. He has experience of working in a variety of setting and healthcare markets including the commercial field and education. Greg joined GMCATS in 2011 as a Consultant Podiatrist and has since been successful in his current appointment since 2013 leading the Therapy Team and driving quality initiatives within that field. 16

Paul Lead Physiotherapist Graduated from Coventry University as a Physiotherapist completing all placements within the West Midlands. Upon qualifying there was a 93% unemployment rate for physics and so Paul began work within private practice and then went to work in Europe. He joined GMCATS in 2010 and during the past 4 years has moved from being a bank staff member to his current role. His current role is multi faceted, he is currently working on the development of the physiotherapy service and the role of the various therapists. This involves delivering care face to face or over the telephone and development and delivery of care pathways. 17