Opportunity Inc. One-Stop Workforce Center Client Services Orientation

Assistive Technology to Complete this Orientation is Available at our One-Stop Workforce Center. Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502

What is Opportunity Inc.? Opportunity Inc. is your regional Workforce Board providing services, which help jobseekers like you to find employment with the skills you currently have or pay for training that could help you land that next job. Best of all, OppInc services are funded through the US Department of Labor Workforce Investment Act (WIA) so there is no charge to you for anything we provide. OppInc is a member of the Virginia Workforce Network. All of our services are delivered through One-Stop Workforce Centers.

What is a One-Stop? One-Stop Workforce Centers, or simply "One- Stops" are places where you can access a full range of assistance in finding employment under one roof. One-Stops offer job listings; employment workshops; computer and internet access; career counseling; training referrals and scholarship funds; and similar employment-related services. Many services are available to anyone looking for a job while others have eligibility requirements.

OppInc One-Stop Services There are three levels of job seeker services available through the One-Stop Workforce Centers: “Core” services are basic assistance with no eligibility requirement. “Intensive” services include more hands-on assistance like working with a professional career developer. “Training” services include funding and support for skills training needed to find a job. Job Seekers can move from one level to the next or receive services from more than one level, depending on their needs. Core Intensive Training

OppInc One-Stop Services - Core OppInc Jobs Board OppInc maintains relationships with many area businesses, which post their openings with us. OppInc staff work with clients to match them to jobs that best suit their skills and career goals. (Click Box to Minimize) Core Services are available to all adults regardless of their current employment status, work history or special needs to help in self-directed job search activities. Services include:  Employment Workshops Resume Writing and Interview Techniques Career Planning Job Search Strategies More: Click to Access the Workshop Calendar Access to the OppInc Resource Room, which is equipped with A full computer lab with internet access Laser printers, fax and copier Labor Market Information and Wage Data Self-assessment tools Job leads through a variety of channels, including the OppInc Jobs Board. Click to Access the Jobs Board On-site access to partner agencies for additional services (next slide).

Other One-Stop Partners In addition to Opportunity Inc. services, the One-Stop hosts a variety of partner organizations that can provide further assistance depending on your needs. Virginia Employment Commission (VEC) Tidewater and Paul D. Camp Community Colleges Adult Continuing Education/Public Schools Department of Social Services (DSS) Department of Aging & Rehabilitative Services (DARS) Virginia Tidewater Consortium - Educational Opportunity Center (EOC) American Association of Retired Persons (AARP) Share Network Access Points, or SNAP, Career Centers. Click for SNAP Site List

OppInc One-Stop Services - Intensive WIA Intensive services are provided eligible individuals who are not able to obtain employment or who remain underemployed after utilizing core services. An individual must have received at least one core service such as an initial assessment that determines that individual’s need for these services. One-on-One Job Search Assistance with a career developer Development of Individual Employment Plan In-depth assessment and Career Guidance Resume Critique Mock Interviews How To Get A Job Workshop Job Offer Negotiation Techniques Job Networking Club Career Readiness Certification

OppInc One-Stop Services - Training Training services are available to individuals who have: Met the eligibility requirement for intensive services and have been determined to be unable to obtain or retain employment through intensive services. Are in need of training services. Have the skills and qualifications to successfully complete the selected training program. Training services are provided through Individual Training Accounts. Clients receive a voucher worth up to $7,000 to purchase training from eligible training providers. Click here to access the list of eligible training providers and training programs of study Training funds are subject to availability.

OppInc One-Stop Services - Training In addition to more traditional skills training, Opportunity Inc. can also train you to start your own business through its Launch Hampton Roads Entrepreneurship Training Program.

Launch Hampton Roads Entrepreneurship (Business Start-Up) Program Launch Hampton Roads is Opportunity Inc.'s Entrepreneurship Training Program. It is funded by the U.S. Department of Labor as part of a three region Virginia consortium including workforce organizations in Northern Virginia and Richmond. Participants will receive comprehensive entrepreneurship training and technical assistance through our program partner Old Dominion University. Click Here For Program Details

Veterans Services The OppInc Veteran Career Center has staff dedicated to serving veterans, exiting military and spouses. Our team of former service members understand your needs and can help you reach your career goals. We can also connect you with other veteran programs and services.

Next Steps - Almost Done! You’ve finished the orientation material, there are just a few more steps before you can access services. Take survey to verify orientation completion Complete VA Workforce Connect Profile Complete Application for Services Schedule a visit to certify your eligibility Launch and complete a brief survey by clicking here: Orientation Survey The survey lets us know you have completed orientation. Register with the Virginia Workforce Connection, if you have not already done so. Virginia Workforce Connection Individual Registration Page

Next Steps Congratulations ! You are ready to access core services at an OppInc One Stop Center. OppInc. One-Stop Workforce Center  Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502 Phone: 757-461-7537 Fax: 757-461-6117 Suffolk Workforce Development Center 157 North Main Street Suffolk, VA 23434  Phone: 757-514-7737 Regional Workforce Development Center  Paul D. Camp Community College 100 N. College Drive Franklin, VA 23851 Phone: 757-569-6070 If you are interested in intensive services and/or training, continue to the next page.

Next Steps - Almost Done! General WIA Eligibility Criteria – Dislocated Worker At least 18 years old U.S. Citizen or eligible to work in the U.S. Registered for Selective Service (Males born on or after January 1, 1960) Be in need of more intensive services based on initial assessment AND:  Qualifies for Unemployment Insurance (UI) and is unlikely to return to previous occupation, OR Worked at a facility that permanently closed or had a substantial lay-off, OR Is a Displaced Homemaker, OR Was self-employed and became unemployed as a result of economic conditions in the Community (Click Box to Minimize) Next Steps - Almost Done! General WIA Eligibility Criteria – Adult Worker At least 18 years old U.S. Citizen or eligible to work in the U.S. Registered for Selective Service (Males born on or after January 1, 1960) Be in need of more intensive services based on initial assessment AND: Fall into one of the following categories: Unemployed Employed with Family Income below the Self-Sufficiency Guideline (Click Box to Minimize) Complete OppInc Application for Services. You can complete all necessary paperwork at the OppInc One-Stop Workforce Center. However, preparing the application ahead of time will speed your application processing. OppInc Application (Common Intake Form) Follow-Up Agreement Form Visit a One-Stop Workforce Center to review and submit your application. Walk in times for review are Monday through Friday from 8:30am to 11:30pm and 1:00pm to 4:00pm While at the One-Stop, schedule an appointment for eligibility certification. Paperwork to bring if qualifying as a: Dislocated Worker Other Adult Family Size Income Supplemental

Finished! Still have questions? Check out these Frequently Asked Questions OR Contact: OppInc. One-Stop Workforce Center Circle East Office Building 861 Glenrock Road, Suite 100 Norfolk, VA 23502 Phone: 757-461-7537 Fax: 757-461-6117