TM Foundations of Real Estate Management BOMA International Module 5: Putting it All Together Security ® ®

Foundations of Real Estate Management Module 5: Putting it All Together 2 ® Objectives  Define the four layers of a physical security program and explain how each one enhances security in a commercial property  Explain how a security officer may augment the four layers of a physical security program to improve security in a commercial property

Foundations of Real Estate Management Module 5: Putting it All Together 3 ® A Sense of Security  Impressions and perceptions  Physical security is a comprehensive, multi-level program

Foundations of Real Estate Management Module 5: Putting it All Together 4 ® Threat Assessment  Identifies vulnerabilities  Types of threats  Global security threats  National security threats  Local security threats

Foundations of Real Estate Management Module 5: Putting it All Together 5 ® Targeting Buildings may be targeted due to  Owner  Tenants  Visitors (dignitaries)  Location  Neighboring structures  Vendors  Employees

Foundations of Real Estate Management Module 5: Putting it All Together 6 ® Physical Security Program  Environmental design  Mechanical/electronic access control  Intrusion detection  Video monitoring

Foundations of Real Estate Management Module 5: Putting it All Together 7 ® Environmental Design  Warning signs  Fencing  Concrete bollards  Barriers  Eliminate hiding places  Site lighting  Vehicle height restrictions

Foundations of Real Estate Management Module 5: Putting it All Together 8 ® Mechanical and Electrical Access Control  Gates, doors, locks  Technology  Keypads  Access cards or key fobs  Biometrics  Managing access  Reporting

Foundations of Real Estate Management Module 5: Putting it All Together 9 ® Intrusion Detection Video Monitoring Photo courtesy of AlliedBarton Security Services

Foundations of Real Estate Management Module 5: Putting it All Together 10 ® Security Personnel  Sets the tone for tenants and visitors  Roles  Security only  Combination of security and customer service  Hard v. soft uniforms

Foundations of Real Estate Management Module 5: Putting it All Together 11 ® Screening and Badging Visitors  Security personnel in lobby/near elevator bay  Physical security: turnstiles, doors, etc.  Signing in  Post clear signage  May or may not require ID  Badging  Simple stickers  Photo badges

Foundations of Real Estate Management Module 5: Putting it All Together 12 ® Security Patrols  Walking patrols  Bike patrols  Vehicle patrols  Watch tour monitoring system Photos courtesy of AlliedBarton Security Services

Foundations of Real Estate Management Module 5: Putting it All Together 13 ® Educating The Security “Team”  Property management employees  Tenants  Leaving work late in the evening  Prevent badge “piggybacking”  Look for photo identification/visitor badge  Procedures for denying access to people without an access card