Insert picture in this frame Gri d Community Visitor Management 1.

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Presentation transcript:

Insert picture in this frame Gri d Community Visitor Management 1

Grid Why Visitor Management Improve Security Screen and Validate visitors and contractors Produce credentials for visitors (i.e. passes/badges) Process vehicles with multiple passengers Improve Efficiency/Communications User Friendly Interface accelerates visitor processing Pre-Registration of Visitors Automatic Notification of Arrivals (Optional Site Level) Reporting Logging and Tracking of all transactions Quick look up of visitor details Real-Time information exchange between Officers/Admin 2

Grid System Diagram 3  PC to access data  Software is hosted remotely at Data Center  Backups run nightly  Driver’s License Scanner (Optional Site Level)  Voice Mail (Optional Site Level)  Web Based  Allows for remote administrators to connect to add/modify/delete information and to run reports  Officer connects via internet on PC of Tablet Single or Multi-Post Networked (Optional Access Control)

Grid Overview: Multiple User Functions 4 Officer at the Gate Visitor Processing Officer WEB Searches & Reports Officer Tablet PC or Handheld Visitor Processing Roaming Patrol Administration Manage Entire Program from the Web Resident Manage/ Schedule Visitors Update Community Profile Organization or Vendor Manage Clubhouse Employees Builders, Contractors

Gri d Administrative WEB Access Administrators have access to manage all facets of the program, including: Adding, removing, and modifying users Run Reports and export them to Excel, PDF, Word, CSV Configuring settings and customizing dropdown lists and reports Manage visitor types and permission levels Manage Destinations and Properties for directions on passes 5

Grid Visitor Pre Registration: Resident 6 Pre Register Visitors Web Scheduling Voic Scheduling Manage Personal Information Phone numbers Comments Vacation Notices Store Photo for Officer familiarity View WEB Help videos View Community Wide Info Forum View forms, newsletters, and community announcements AAAaAAAa

Grid User Access Voice Mail Authorization 7 Voice Mail Authorization enables residents and organizations to leave voice mails about upcoming visitor activity Reduces problem of busy phones and minimizes officer disruptions Overflow for calls during busy periods All visitor authorizations go directly to voice mail Users calling from a number identified in the system database only need to enter a PIN. Otherwise they enter their primary # and PIN Voice mails are stored as digital files and linked to the users profile Officers can listen to a specific message from the resident or organization as the visitor arrives, or they can listen to messages in advance if time permits

Gri d Officer Interface: Easy To Use Touch Screen 8 View visitors arriving in 2 hrs, 4 hrs, or all future visitors Pending Visitor list and expected time of arrival Officers may use a Touch Screen Monitor or a Keyboard and Mouse Large buttons and Text create a User Friendly Interface Quick search options for last name, first name, address, PIN, etc Print a Visitor Manifest of Pending visitors for quick batch processing

Gri d Officer Interface: One Click to Call Residents 9 Phone line plugged into Officer PC allows for rapid dialing Officer Help Video

Grid Officer Interface: Driver’s License Scanner - Optional DL Scanner makes it easy to gather information from drivers, visitors and contractors Optical Character Recognition captures name, address, DL #, expiration date, and even picture Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs Transaction logging stores all of this information for historical needs in an encrypted format 10

Grid Officer Interface: Photo Capture - Optional Web Cam makes it easy to capture a photo from drivers, visitors and contractors to store with your permanent transactions Very easy work around for individuals visiting your property without a driver’s license. Picture can be used to print on a Visitor Identification Badge. Transaction logging stores all of this information for historical needs in an encrypted format 11

Grid Officer Interface: Package Tracking & Automobile Info Package Tracking: Track Packages that are delivered to a front desk or gatehouse. Check the package out when the host picks it up. Admission Notification can be used to alert a host that a package has arrived to be picked up. Automobile Info - Optional: Capture license plate information as well as vehicle make model and color. Process all passengers in a vehicle is desired. 12

Grid Smartphone Tools 13 Visitor Scheduling Notification of Arrival

Gri d Improved Security: Vehicle Pass & Visitor Badge Printing 14 Actual size 4” X 10” Actual size 2” X 4” Passes & Badges printed on high speed thermal transfer printer –Will not fade! Prints in 4-5 seconds Passes Include: –Directions –Visitor Name –Host name –Expiration date –Optional bar code for egress tracking Badges Include: –Visitor Name & Photo (if scanning driver’s licenses) –Host name –Expiration date –Optional bar code for egress tracking

Grid Barcodes Activity Management Barcodes Mobile Lookup Scanning a Barcode with the mobile device allows security to see pertinent information about the vehicle or employee Who are they visiting Where should they be Visitor Barcode or PIN Egress Tracking Check In/Check Out Instantly know who is onsite Time & Attendance Tracking Billing Module 15

Grid Improved Security: Deny Access & Watch List 16 Specific individuals can be denied access to the property Selecting their name will prompt an explanation of the circumstances Can also be used to enhance customer service for VIP’s

Grid Mobile Technology: Visitor Processing & Roaming Patrol 17 Effectively Manage Busy Gates Process Visitors and Contractors Scan Barcodes Scan will return name, dept of work, phone number, tag number, and description of vehicle Roaming Patrol Search License Tag & Vehicle Details Reporting

Grid Real Time Reporting: Administrator and Officer Reporting 18 Visitor Transaction Log Complete details on each and every visitor Gate Statistics Report How many visitors passed through each gate during each hour Resident Listing Report Name, address, phone number Officer Login Report Accurate reporting on shift changes Comprehensive Resident Profile Print on demand for complete details on each resident. Custom Reports Generator Use data collected in the system to create your own custom reports

Gri d Real Time Reporting: Sample Visitor Report 19 Logs each and every transaction related to visitors and/or resident access Tracks: Who entered visitor for admittance Whether by web or voice mail Which officer admitted visitor and through which entry point Retains scanned driver’s license data Search and reporting capability Export to Word for further use

Grid Integrated Access Control: Transponders, RFID, Bar codes (Optional) 20 Administrators can: Add/Delete/Edit Users with Access Control devices Manage Transponders Bar Codes Clickers Proximity Cards One web based point of Entry for all data Access Control input is pushed out immediately to the gates and readers Reporting By User, access dates, times Measure volume of traffic Errors RFID, Clickers, etc. Bar Codes

Grid Integrated Access Control: PassWatch 21 Pass Watch allows security personnel to view live activity related to access control as users pass through the entry points. Security personnel have the option to disable a pass (clicker, transponder, bar code, etc.) if the device does not match the user it was assigned to.

Grid Remotely Manage Unmanned Entries 22 Manage Visitors at a remote gate

Grid Additional Modules & Features: 23 Property History Historical Tracking of all renters, owners, and property transactions such as violations. This creates an automatic entry every time a tenant, or any other property details are changed. Also, manage secondary properties for specific hosts. Configurable Terms and Custom Fields Terms throughout the system may be customized to the community. Custom fields may be created to collect more information from particular visitors. Contractor Revenue Tracking (Optional Site Level) This module allows a location to bill contractors and collect (upon entry) for daily, weekly, and monthly access and manage annual revenue collections with a complete audit trail. Visitor Watch List (Optional Site Level) An external database subscription service that checks against a nationwide criminal watch list. Location License with Site Filtering (Optional Site Level) Filter data so officers at security check points only see information pertaining to their area.