Ihrm strategy – usa the case of fedex & ge Presented By: Anshupriya Goswamy Aparna Jha Charu Rastogi Manoj Mathai Shikha Tewari

Federal express – an intro

Paper written by Frederick W. Smith – 1971 Federal implies patriotism Express implies the goal of speedy deliveries First operations in US – – $1bn revenues (without M&A) 1988 – International expansion (21 countries) 1998 – 2000 – Spate of acquisitions – FedEx Corp. Today top company for international shipping of goods & information services

Fedex orgn. strucutre

General electric – an intro

Ge – an intro 1878 – Thomas A Edison – Edison Electric Light Company Today –Strong set of businesses in infrastructure, media and finance –Meet today’s business needs –Serves in 100 countries – 320,000 customers –2008 – earned $18bn – 3 rd highest in history

Ge organizational structure 5 business divisions –Technology infrastructure –Energy infrastructure –GE Capital –NBC Universal –Consumer & industrial business division Ecomagination Heavy emphasis on R&D Leadership development centre

Global business environment

General business environment Immense potential of US market –But diverse and complex

Legal dimension Too much bureacracy Complex heirarchy : Federal, State, County, City, Town, Villages.. Uniform federal law –But different state and county laws More than one jurisdiction – implies more complexity

financials Accounting standards Tax Laws –Question of jurisdiction –State income and franchise tax laws differ –Tax rates fluctuate for businesses too Salary and labor rates Location, location, location!

The american worker Seeks excitement & adventure Need meaningful objectives Non-financial rewards – recognition important Seek newer challenges Teamwork distrusted – individual initiative

Diversity management The uniqueness of all individuals; includes everyone.

Why diversity mgmt important? Philosophy that puts people first and allows diversity to be embraced Dynamic workforce diversity Diversity needed to –meet needs of diverse customer base –maintain inclusive environment –give unique perspective on dynamic marketplace

Fedex strategy People first philosophy Workforce diversity, corporate diversity council Includes supportive partnership Awards & recognition for diversity mgmt –50 Best Companies in America for Asians, Blacks, & Hispanics.(Fortune Magazine) –Div. 50 America’s Top Organizations for Multicultural Business Opportunities. (Div.299.com) –Diversity 100 Recognition Award (Next Step Magazine)

Ge – diversity strategy Supports workplace diversity Initiatives –Recruiting from the Military –African American Forum –Asian Pacific American Forum –Women's Network –Hispanic Forum –Gay, Lesbian, Bisexual, Transgender & Ally Alliance

Recruitment strategies

Fedex recruitment strategy College recruitments – on campus hiring Challenging & rewarding internships No firing – only the option to “derecruit” Selection process: application forms, written tests, performance simulation tests, interviews background investigations, and physical examinations. Orientation for new recruits

GE – RECRUITMENT STRATEGY Merit, qualification, job related criteria No bias on basis of caste, creed etc HR policy is the same all over the world Affirmative action – equal opportunity Programs to increase employment Work environment based on integrity and no harassment

Staffing & compensation strategies

Fedex – compensation strategy Staffing according to annual planning Performance management - 360˚ feedback management Attractive compensation package that reward merit not superiority Benefits include: –healthcare, life insurance, disability protection, and savings plan Career advancement plan

GE – Compensations strategy Best of industry compensation Benefits: –comprehensive medical and dental coverage –valuable tax benefits –Employer contributions –Savings on purchases –Loans for education More emphasis on non-monetary rewards, learning and development – US$1bn Most advanced succession planning prog

CONCLUSION IHRM indispensable part of global strategy Can make or break companies Industry leaders have astute HR managers and policies that enable the best employees to be hired and retained Is more than just hiring – employee contribution most important FedEx & GE – mastered the art

Thank you ANY QUESTIONS