e-Learning

Objectives By the end of today you will be able to: Describe current trends in e-learning Identify opportunities to use Blended Learning Describe the Pros & Cons of Virtual Classrooms Address Implementation Issues e.g. culture

Agenda Definitions Trends/future Blended Learning Virtual Classrooms Knowledge Management Demos’/case studies Generic courseware Bespoke courseware Other Implementation – cultural issues

Definitions Definition of e-Learning e-learning means the educational content, learning services, and delivery solutions that support and enable Internet-based learning. e-Learning is either asynchronous ( self paced) or synchronous (conducted in real time). The components of elearning as follows:-  Content. Content covers course structure, multimedia, simulations, testing, and assessments. off-the-shelf generic or bespoke  Learning services. These services include learning needs assessments and learning strategy development, program-building components, content design/development, technical and systems integration, site management/hosting, maintenance, and online mentoring.  Delivery solutions. These solutions include training authoring tools, course management systems, collaborative software and virtual classrooms, and add-on tools. The delivery solutions category does not include hardware and network infrastructure.

Trends/Future Blended learning Learning Content Management Systems (LCMSs) and learning objects Web collaboration or Live e-Learning Simulations, learning games, videos, and storytelling. Training without trainers, version 1: Knowledge sharing Training without trainers, version 2: Informal knowledge exchange The current trends are a move from learning as reactive, isolated events to learning as a sustainable, proactive process in the organization. They seek to grow and sustain the learning career of each worker.

Trends/Future Training was Reactive Random Decentralized Unstructured Little Data Unmeasured First to Go 1980’s Training became Tactical Still Reactive Centralized More Structured More Expensive Beginning to measure First to Go 1990’s Training must be Strategic Proactive Blended Solution Planned Focused Measured or be the First to Go! Today

Blended Learning ‘It is the use of two or more distinct methods of training. This may include combinations such as……..’ ELLIOT MASIE What is blended learning?

Blended Learning Bad blends Default Design decision made before design what trainers think learners like “ feel it’s time for a change” reason and research played no significant role

Blended Learning Bad blends Classroom preservation classroom seen as synonymous with learning “we have classrooms and trainers, let’s use them” E-learning panacea will solve all of our problems LMS plus catalogue

Blended Learning Bad blends Velcro stick classroom and e-learning together no integration pre and post course! Duplicated model multiple methods of delivery duplication

Blended Learning Project Manager Development PLOS is part of the PMDP Architecture * Voices and Assessment Centre generate feedback about PM competencies as the basis for individual development planning PM Core Curriculum PMOS Project ManagerProject LeaderPM Candidate Typical Minimum Time in Role 2 yrs. Sr. Project Manager Mentor assigned SMOS High Risk Assignment Assignments Assignments with Risk Work Experience VOICES Initial Feedback * PLOS Induction Complete Skill Review Assessment Centre * Likely PM Career QSMCE On-Going Needs Based Training in Behaviour, Technology & Methodology Coaching for Knowledge Transfer and Risk Mitigation VOICES On-Going Feedback * e-Learning

Blended Learning Exercise Produce a blended framework based on the information you have just seen

Virtual Classrooms Main Areas of Functionality:- Class Mentoring Meeting Seminar Web Cast

Virtual Classrooms LIVE, HIGHLY INTERACTIVE “Over the Shoulder” Real-time Group Interaction Face-to-Face Emphasize Teamwork Remote Application Sharing Breakout Sessions. Self-exercise Mode ROLE-BASED INTERFACE Feature-rich Moderator Interface Participant Interface

Virtual Classrooms + / - What are the Advantages and Disadvantages of a Virtual Classroom environment for the: Learner Tutor

Knowledge Management Knowledge Management is the key to institutionalising the connection of people and the sharing of knowledge within organisations. Colleagues contribute and reuse information from around the world to get their jobs done smarter, faster and better. You can get information when and how you need it, dynamically, with the ability to customise the tool to suit your needs.

Lunch

Generic Courseware Pro’s:- Packaged content is cost-effective to buy, and packaged IT training courseware can be very effective. Con’s:- Business, professional skills and vertical-market learning content has to be industry specific, business specific, and customizable to be of value, all of which requires immense dedication, investment, and labor from the vendor—more so than makes economic sense.

Generic Courseware Demonstration

Bespoke Courseware Pro’s:- Well-designed, high-quality CBT can have great instructional and performance-boosting value. Con’s:- It is very costly, slow and labor-intensive to develop, quickly obsolete, and suffers from a house-of- cards software limitation—all of which prevents its value from gaining long-term or large-scale momentum.

Bespoke Courseware Demonstration

Implementation - Cultural issues

Summary Corporate e-Learning that is concerned with business-critical (“important”) training must be based in a company’s internal performance-driving systems, shaped around its unique business requirements, and grown and managed within the framework of the company itself if it is going to work. And to do this oneself, the first step is enterprise technology to serve as a platform—in other words, an LMS.