Strategy for Excellence Leadership Development & Succession Planning Carl L. Harshman & Associates

Leadership Mission (Sample) Our mission is to develop and foster, at every level & in all disciplines, leadership that provides maximum benefit to the organization, our employees, and stakeholders. Vision for Leadership (Sample) Create an organization in which the leadership is one of our key strategic advantages Identify, attract, develop, and retain individuals who are highly effective leaders in the organization Foster leadership known for its integrity, strategic thinking, quality, agility, and success Mission and Vision for Leadership

© Carl L. Harshman & Associates, Inc. Organization Effectiveness Framework Culture Leadership Strategy People Product Process Customers Mission VisionValues Critical Success Factors

Elements of Organizational Effectiveness The Foundation Mission – the purpose of the organization Vision – what the organization will become Values – the principles that guide actions Critical Success Factors – Criteria for success Core Elements Strategy – Overall Business Strategy Culture – Values, Beliefs, and Norms for Everyone Leadership – Key Element for Strategy and Culture Key Components People – Talent in the Organization Product/Service – What We Deliver to Customers Processes – How We Deliver Products Customers – Consumers/Users of Our Products

Mentoring Program Mentoring Program Action Learning Rotation Program Rotation Program Training & Education Program Components Program Resources Talent Management Program

The graphic in the previous slide depicts the four critical components of the organization’s Talent Management Program. Talent Development: This program is aimed at increasing the levels of talent in the organization. The range of those involved goes from individual contributors to executive leadership. The formal elements of the program include the corporation’s definitions of key competencies, a formal assessment program for leadership development, ongoing developmental planning, & an accountability track. Succession Planning: The succession planning process is an ongoing effort to be certain that there is a steady flow of talent in the organization’s talent pipeline. It is a crucial component of a high performance culture. The formal elements of succession planning include identifying and documenting the key positions in the organization, conducting a talent review to identify potential successors for the position, completing succession planning charts, and identifying developmental needs of successors in order to increase their readiness. High Potential Program: This effort is aimed at making an investment in individuals who meet the organization’s criteria for being a “high potential” for future leadership. Leadership Program Resources: There a number of programs and formal efforts designed to support the talent development and succession planning programs. They include: Mentoring Program designed to facilitate knowledge transfer and individual development Training & Education Programs inside and outside the organization Action Learning experiences to provide “hands on” opportunities to learn and grow Position Rotation opportunities to provide exposure and learning to other roles in the organization Talent Management Program

- Business StrategyOrganization Culture Identify Current Program Participants Define Leader Competencies, Characteristics, & Behaviors Leadership Assessment Process Approved Individual Development Plan Identify Mentoring & Coaching Needs       Talent Development Model Assess & Evaluate Progress and Career Plan

 Leadership development programs and processes are designed to support the execution of the business strategy and creation/maintaining of the corporate culture  The foundation for development is the definition of the competencies, characteristics, and behaviors that are associated with effectiveness of a leader  The leadership process begins with the identification of individual performers, supervisors, managers, directors, and executives who are targeted for formal leadership development  Leadership assessment provides information about the individual’s motivation, attitudes, and leader behaviors. Assessment results are one source of input to the individual’s plan  Leadership development begins with the individual’s creation of an individual development plan. This plan serves the needs of the individual and the organization  Once the plan is approved (contracted), the individual may be eligible for and utilize mentoring and resources available through the Talent Development Program  Regular reviews of plan progress are essential to success. Reviews are done by a manager and/or coach. Reviews are used to check progress and make adjustments  The reviews in #7 can be used to refine and/or update any of the step in the organization’s Talent Development Program The Talent Development information for the individual may include a Personal Resume and Career Development Plan which, along with the Individual Development Plan, can be part of the succession planning database. Talent Development Model

- Business StrategyOrganization Culture Strengths & Challenges Communicate to Successor Identify Key Positions Document Key Positions Nominate Successors Create a File for Each Nominee Select/Order SuccessorsSupplemental Development Conduct Talent Review Document SP Results          Succession Planning Process

 Succession Planning is designed to identify and develop leadership that will create and execute a successful business strategy and will create/maintain the desired culture  The organization’s leadership identifies the “Key Positions” in the organization that need to be included in the succession planning process  The organization’s leadership creates the essential documentation for the key positions identified in #2 (e.g., Job Description, Competencies, Experience, Certifications)  The Talent Review Committee oversees a process to identify nominees for the successor slots for the organization’s key positions  The Talent Review Committee assembles the critical documentation for the nominees in the process (Resume, Career Plan, Assessment Summary, etc.)  The Talent Review Committee conducts the talent review process generating the outputs identified in the next step  Talent Review outputs include: (a) putting successors in order; (b) specifying strengths and challenges; and (c) creating supplemental development plans for each successor  The Talent Review Committee documents the results of the talent review process which provides a database and records for use in future reviews  The Talent Review Committee oversees the communication of supplemental development plan recommendations to the successors named in the plan Succession Planning Process