CTS Private Cloud Status Quarterly Customer Meeting October 22, 2014

Transform the current CTS virtual server service into an automated service offering comparable to commercial public cloud providers. On-demand self-service portal Capability to automatically provision, de-provision, archive compute resources Secure multi-tenant infrastructure with complete business unit isolation Role based access control Templates to support specific use cases Automated billing processes Private Cloud Service Strategy 2

CTS Private Cloud Benefits Benefits Self-service provisioning reduces the time to deploy new servers and services for customers Access to State Networks Access to Enterprise Active Directory Infrastructure in a nearby highly secured Data Center Constant monitoring of infrastructure for security threats Localized control

Future Cloud Features Infrastructure As A Service (IaaS+) Add Non-Windows Operating System (OS) Templates Provide Database and Other Server Type Templates Integrated Anti-Virus Virtual Firewalls Application Load Balancing Integrated Backup Disaster Recovery 4

High Level Implementation Roadmap 5

Initial Service Options Basic Pay-as-you-go VM Instances No resources are allocated up front. All resources are allocated per workload. This service offering lends itself to quick-start pilot projects or test and development application workloads that typically do not require persistent resource commitments or upfront resource reservations. Dedicated VDC Pool 100% of resources are reservation-guaranteed. Based on the Reservation Virtual Data Center (VDC) Pool allocation model. This service offering provides consumers reserved resource capacity up front, fully dedicated by individual tenant. The level of resource guarantee (always set to 100%) provides customers with a high degree of service assurance plus resource control for their application workloads. Resource Allocation Models 6

Initial Service Options 7 Pay-as-you-go (PAYG) – Single VM Instances Minimum Configuration: 1 vCPU; 4 GB Memory; 100 GB Storage Components can be added in these increments: Virtual CPU 1 vCPU increments Memory 1 GB increments Storage 1 GB increments Dedicated (VDC) – Reserved VM Resource Pool Minimum Configuration: 10 GHz Reserved CPU; 20 GB Reserved Memory; 1 TB Storage Components can be added in these increments: Reserved CPU 2 GHz increments (2 GHZ equals 1 vCPU) Reserved Memory 10 GB increments Storage 10 GB increments

Proposed Rates 8 ResourceDedicated Hourly VDC Rates Reserved CPU (GHz/Hour)$ Reserved Memory (GB/Hour)$ Storage (GB/Hour)$ ResourcePay As You Go Hourly Rates vCPU (Core/Hour)$ Memory (GB/Hour)$ Storage (GB/Hour)$ ResourceRate One-time Set-up Fee for New Customer Agency$700

Cost Examples for November 9 Pay-as-you-go (PAYG) – Single VM Instances Configuration: 1 vCPU; 4 GB Memory; 100 GB Storage $155 Configuration: 4 vCPU; 12 GB Memory; 500 GB Storage $572 Dedicated (VDC) – Reserved VM Resource Pool Configuration: 10 GHz Reserved CPU; 20 GB Reserved Memory; 1.0 TB Storage $ 859 Configuration: 50 GHz Reserved CPU; 100 GB Reserved Memory; 2.5 TB Storage $3,871

Pilot Pilot Period: August 1 – October 15. There were 3 agencies participating along with CTS. The agencies include: – LNI – UTC – DRS Pilot participants will provide feedback on self-provisioning user interface and on-boarding process. 10

Customer Onboarding 11 Agency Name Primary Management Contact (Who approves creation of new servers) Primary Technical Contact Primary Billing Contact Primary After Hours Contact Service Catalog Options (e.g. Pay-as-you-go or Dedicated) Agency Active Directory Domain Business Group(s) VM Provisioning Approval (Who can provision) VM Migration (Is there an existing virtual environment that needs to be migrated to the Private Cloud) Existing Networks (What VLANs are used) New Networks (Do new network connections need to be implemented) Each new customer agency will complete an onboarding document. Collected information includes:

Next Steps Complete internal Rate Review with CTS Finance Office Start migrations of CTS Services server infrastructure to the Private Cloud Populate Private Cloud CTS ASK site with information: Add Private Cloud Interest Survey Form to ASK site for agencies currently not using CTS server infrastructure services 12

Demo of Self-Provisioning 13

Q&A 14