WDI New Orleans Giving Employers What They Really Need: Transcripting the Complete Experience Minnesota Collaborations Gary Langer Associate Vice Chancellor – Academic Programs Minnesota State Colleges and Universities

Minnesota Collaborations l Sectors » Individuals » Institutions » Employers l Tools and Process » Information » Assessment » Documentation l Model

ISEEK l CAS l MnTransfer l SPEEDE l eFolio l Corporate Service Model l MnOnline Minnesota Collaborations

Minnesota State Colleges and Universities l32 Colleges and Universities –25 two-year colleges –7 state universities –(Not the U of M) lLocated in 46 communities lServe 235,000 students per year in credit-based courses and another 130,000 in non-credit courses lMore than 3,500 education programs

Who are the e-Learners? l Older than “average” undergraduate l Place bound l Broad set of responsibilities/roles l Working in a career field l Limited time to devote to studies l Emerging multi-mode student l Technology savvy l Accustomed to service on demand l Expect choice and convenience l Will become the ‘hardy’ learner of the future

The ‘Portal’ in Minnesota for: l Planning your Career l Searching for Education and Training l Finding Employment l Locating a class l Connections for Counselors, Providers and Employers l Resources for Employers

ISEEK To meet the challenges of the future  workforce needs  create educational opportunities  connect business/industry to education providers To add value to data  To improve advising services  To integrate education planning info.  To integrate job and labor market data To develop Minnesota education and career portal To utilize efficiency of technology To leverage e-learning opportunities in Minnesota To develop collaborative model

ISEEK Joint Powers – Dept. of Administration – Dept. of Education – Dept. of Employment & Economic Security – Higher Education Services Office – Minnesota State Colleges and Universities – University of Minnesota Also invited to participate: – Governor’s Workforce Development Council – Minnesota Private College Council – Dept. of Corrections, Dept. of Human Services and Dept. of Labor and Industry

ISEEK l Students – K12 & College l Career Changers l Dislocated Workers l Guidance Counselors l Families l Lifelong Learners l Employers

Partnerships with –Minnesota Career Information System (MCIS) –Minnesota Career Resource Network –United Way (First Call for Help) –Twin Cities Economic Development Group –Employers Services Partnership –America’s CareerOneStop Service Center ISEEK

l 3,000,000+ hits and 500,000 page views per month l 40,000 unique visitors per month l 500 occupations, many with videos l 650 areas of study l 200,000 employers l 238 post-secondary providers listed l 70,000 courses and 7,000 programs listed l 2,200 courses online (credit/non-credit) l 18,000+ jobs posted ISEEK Data

My Workbook Spotlights Hotlinks Training Fulfillment Center Help (COS Service Center)

Minnesota Collaborations

Three primary strategies 1. Immediate match to scheduled programs 2. Tracking and aggregation of unfulfilled requests 3. Facilitation and incentives for new opportunities –Employer partnerships for known hiring needs –Targeted/short-term/customized programs for known needs

How it works (for the visual learner!) C L I E N T S Counselors at Workforce Centers & Certified Providers Training Providers Participation Tasks 1. Respond to individual requests on a daily basis 2. Respond to requests for unmet training needs 3. Develop and post employer partnership opportunities Employer Partnership & Targeted Training Training Fulfillment Center ( Web-based system) Primary capabilities 1. Next day response to individual requests 2. Aggregation and response to unmet requests 3. Listing of employer partnership and targeted opportunities Placement Decision Provide Information Access Information Training Request Postings Unmet training needs Submit Ind. Request Responses Requests and direct inquiry Responses to Request Response to Unmet Needs

How it works (for the sequential learner!) l Matching and Aggregation of Unfulfilled Requests 1.Initiated by workforce counselor request 2.Monitored by TFC project managers 3.Responded to by colleges 4.Accepted or rejected by workforce counselors 5.Tracked by database l Targeted and employer partnership opportunities 1.$1500 development incentive 2.Initiated by colleges in cooperation with employers or in response to needs of targeted groups (mechanics, pilots) 3.Promoted to counselors, posted online

Current status l Deployed in Metro and surrounding areas with 14 institutions and over 250 WorkForce Center/Certified Provider Counselors l Have expanded to Brainerd, Rochester, Winona, and Central Minnesota with additional counselors and MnSCU institutions l Extend state-wide by this fall

Future development l Fully implement concept and strategies state-wide l With key modifications, expand to business and other employers l Establish as a communication tool that generates substantial new business for public training providers

Minnesota Collaborations

l MnTransfer l DARS l CAS Electronic Services for Learners

MnTransfer l l Web-based, transfer information system l Partnership with MnSCU, U of M and Private Colleges l Official repository for transfer information, agreements and contacts l Course Applicability System (CAS)

DARS Degree Audit Reporting System (Miami U. of Ohio) l Degree Audit l Course Transfer/Articulation l Exception Processing

Use of color and hyperlinks to make audits more interactive If you click on “Astro 100”, link to course description

The web allows use of color and hyperlinks to enhance information

CAS Course Applicability System (Miami U. of Ohio) l Statewide, student-driven, web access to transfer articulation and degree audit information l One-stop shop for all students - multi- state, decentralized electronic advising l States: Ohio, Arizona, Wisconsin, Washington, Oregon, California…. l Funded by MnVU

CAS Functions l Course Descriptions l Academic Programs l Course Equivalency Guide l Portfolio of Courses –Incl. CLEP, Military, ACE certified l Request & View/Print Planning Guides

SPEEDE Standardization of Postsecondary Education Electronic Data Exchange l Electronic transcripting (paperless) l Increase efficiency and accuracy l Decrease costs (labor, postage, paper) l Now XML based through Texas Server l Collaboration of MnSCU, U of M and U. of St. Thomas

Minnesota’s Electronic Portfolio TM - “efolio” A Statewide Infrastructure

eFolio Repository eFolio Academic Records Extracurricular Records Volunteer Records Work Samples Assessment Results Work Skills Requirements

Some definitions first…. l Portfolio: systematic and organized collection of a user's work and assessments that documents their efforts, progress and achievements of intended outcomes - for education, career and personal goals l Electronic portfolio (e-portfolio): A portfolio that is stored in an electronic format (floppy, CD-ROM, LAN) Web-based e-portfolio: An e-portfolio that uses the web to store and display information.

More …. E-portfolio facilitates life-long learning » From K-12 through higher education and beyond » Learner in control of education » Worker responsible for career development Contains » Demographic information » Academic & Career History » Assessments » Resumes » Educational publications » Work Samples » Audio, Video, Photo files » Hyperlinks

Portfolios - a valued tool l Portfolios have been used for years as part of the teaching and learning experience l Their value to an individual and an organization has been well documented l There are numerous examples of paper-based and electronic portfolios (Winona SU, UM, CMA) l Conclusion: Portfolios “work”

- Short History l Project was funded by the Minnesota State Colleges and Universities system, in part with a grant received through the federal Dept. of Education l Work efforts initiated in the Summer of 2001 l Three work groups plus a design team were established to develop the specifications - student, worker, and educator l An RFP was issued to procure software development products/services. Contract with Avenet executed in Fall 2001 to license their content management engine l Beta testing took place Spring 2002 at MnSCU campuses, workforce centers and other organizations

Key project assumptions l Technology literacy –Need to accommodate users of various skill sets - if you can run a word processor, you can administer the site l Customizable –One size can not fit all, users want uniqueness l Types of information –Text and multi-media documents

Assumptions continue… l Security –Three levels of security - public, restricted and private. Need to address under 18 issue. l Web-based –“Nothing but net”. Access through Internet Explorer or Netscape. l Administrative tools –Limiting site size, turning off sites, etc.

What makes “Minnesota’s Electronic Portfolio” unique? (From a global perspective)

Setting the bar... l Control –Puts the learner in charge of their learning process. l Scope –Minnesota residents and students (enrolled at Minnesota institutions) are eligible. l Tools –Built in tutorials –Choice of templates –Online Survey and Forms

Setting the bar - continue l Deployment –Access is completely web-based l Flexibility –Customizable to meet the needs of workers, students and educators l Availability/cost –Free for a lifetime (target) l “Pedagogical” independence –Can fit the needs of multiple institutions and organizations

The project...

Minnesota Collaborations

Team information l Academic Affairs l Minnesota Department of Economic Security (MDES) Service Center l Avenet, LLC l Minnesota Rural Partners, Inc.

Team Information - continue l Work groups –Included content experts from various areas l Beta testers –Are using the tool - today. l MnSCU IT staff –Hosting infrastructure (St. Cloud ITS Regional Center)

How does it work? Simple as 1, 2, 3 l Step 1 - Get to l Step 2 - Go through the sign-up process –Overview of the tool –Provide your name, age (under 18 issue) –Agree to code of conduct/terms of use (accountability placed on owner of site) l Step 3 - Sign-in to your site –Receive an notification with your site URL ( along with your password and userid

Student Sample

Worker Sample

Feedback

Search

Minnesota project l Launched May 2003 l Presentations - local and national l Adopted by institutions l Portfolio classes l Institutional portfolios for accreditation l “Tuning” the infrastructure l Member of E-PAC –CSU, Monterey Bay, M.I.T., Northwestern U, Standford U, U of Washington, Carnegie Foundation for the Advancement of Teaching

Minnesota State Colleges and Universities Corporate Services - can collectively and collaboratively meet corporate training and education needs by providing the breadth and depth of 32 two- and four-year institutions at 53 locations. This can involve:  regularly scheduled credit courses and programs, such as, accounting, supervision, technical writing, computer applications, etc.  regularly scheduled non-credit, continuing education courses, such as, how to deal with harassment, Microsoft Excel, communicating effectively, etc.  customized credit or hour-based courses to meet your specific needs – modules and courses can be designed to address your particular training requirements  education and training can be conducted at your corporate site  delivered anytime, anywhere through Minnesota Online

In addition to regularly offered and custom-created learning opportunities, the Minnesota State Colleges and Universities can assist in four other key areas:  Skills assessment through SkillsNet or ACT  Brokering of learning through a variety of other vendors, such as, ACT, VuBiz, and Ed2Go  Creation of custom designed E-Portfolio for use by your employees as a life-long electronic repository and digital navigator. This includes a credit bank, education and career plan and outcomes, work samples, resumes, and other artifacts  Online customer account management and facilitation Minnesota State Colleges and Universities Corporate Services

AssessmentDesignDevelopDeliverEvaluate System Institution/division Individual System Institution/division Individual Data Collection Analysis Reporting Model of the Interactions of Training/Education Development

efolio AssessmentDesignDevelopDeliverEvaluate System Institution/division Individual Learning Objects System Institution/division Individual Data Collection Analysis Reporting Model of the Interactions of Training/Education Development (Adding the Pieces) IMS HLC/ NCA

Start-Content Creation Input Content into System Preferred layout, Design, Navigation, Tracking (customized for client) Review Process Electronic Review Approved Distribution/Implementation Continuous Feedback Learning Effectiveness Learner Satisfaction Faculty/dev Satisfaction Client Satisfaction Cost Effectiveness YES NO Under the Macro Umbrella of the Overall Learning Plan drops as a component …content drops as a smaller /micro component

Critical Activities in Healthcare Online Pathway for Nursing Masters Baccalaureate Nurse Registered Nurse Practical Nurse

Critical Activities in Healthcare Online Pathway for Medical/Clinical Laboratory Programs Baccalaureate Associate of Applied Science Phlebotomy Certificate

Minnesota Online e-Learning enterprise by the Minnesota State Colleges and Universities

Minnesota Online Vision Through Minnesota Online, the Minnesota State Colleges and Universities will be the trusted provider of choice for high quality online learning opportunities expanding access for a community of lifelong learners with Minnesota and beyond.

Minnesota Online Data Increase in Online Learning since Fall 2000 Enrollment l 5.5 % of total system headcount taking online courses Programs l Nearly 70 programs offered Fall 2003

Minnesota Online Data Increase in Online Learning since Fall 2000 Courses l 630% increase in FYE Fall Fall 2003 FYE l 95% of colleges and universities offer online courses

MnOnline Council 24 Members Campus Administrators including Presidents, Chief Academic Officers, Chief Student Affairs Officers, Chief Distance Education Officers, Chief Information Officer, Chief Continuing Education/Customized Training Officer, Library Director Campus Faculty and Students Office of the Chancellor Staff including Chief Operating Officer; Representatives of Academic & Student Affairs, Finance, Public Affairs, Human Resources, Chief Information Officer ______________________________________________ Chair: President Kathy Nelson, Lake Superior C Vice Chair: Professor Pat Rogers, Bemidji SU

HLC Affiliation Status HLC Site Visit November, 2003 Assemble Report of MnOnline Capacity to Meet HLC Standards -In process Formal Request Of Affiliation Status February, 2003 Development of Definitions & Peer Review Process May 2003 Continue with Campus Site Visits Established Work Group

HLC Site Visit Comments HLC Site Visit Comments Efforts to date Uniqueness of the effort Thoroughness and excellence within the planning process Enthusiasm of the staff Commitment of the System, to this point Potential to increase productivity and efficiencies within the System Impressive work underway within e-academic services and e-student services Sensitivity to fairness, equity and consistency across the System

Thank You! Questions? Gary Langer Minnesota State Colleges and Universities