SOFTWARE ASSURANCE TRAINING VOUCHERS WEBINAR The End-User Experts Present THANKS FOR JOINING We will be starting soon

SOFTWARE ASSURANCE TRAINING VOUCHERS WEBINAR The End-User Experts Present

Introducing the Line Up »Lora Chrusciel-Brown Director, Business Development »Shad Gifford Manager, Partner Events »Zach Bitner Senior Manager, Sales

Agenda »What is a Demonstration Session and How To Use SA Training Vouchers »Sneak Peak - Live Demonstration Session »Best Practices & Planning »Redeeming Software Assurance Training Vouchers (SATV) & Next Steps

What is a SA Training Voucher? »Software Assurance Training Vouchers are a benefit your organization may receive as part of your Enterprise Agreement or Select Agreement with Microsoft. You must have Windows and/or Office to have SATV in Enterprise or Select Agreements. Training days last for the duration of the agreement. However, a SA training voucher is valid for 180 days after it is created and assigned (they do expire!)

Demonstration Sessions – FAQ So, what’s the ‘hoop’la ? Delivered on-site or virtually Designed for large groups of students Customizable to address specific needs Overview of Microsoft technologies & features One Session = One Software Assurance Training Voucher Each session is approximately forty-five to sixty (45-60) minutes in length Minimum of four (4) sessions delivered per one (1) day engagement with customer

Demonstration Session – the playbook »TYPES OF DEMONSTRATION SESSIONS Office 365 Windows 8 Office 2013 Office 2010 Lync SharePoint Office Web Apps One Note Word, Excel, PowerPoint, Outlook *Benefits* Reduced Training Costs Boost End-User Productivity Increase ROI on Microsoft Investment *Benefits* Reduced Training Costs Boost End-User Productivity Increase ROI on Microsoft Investment

Demonstration Session – Sneak Peak “First master the fundamentals.” – LARRY BIRD “Ability is a poor man’s wealth.” - JOHN WOODEN “Wisdom is always an overmatch for strength.” - PHIL JACKSON

Software Migration Impact on PRODUCTIVITY 78% of CIO Magazine respondents are “Afraid” of impacts. Productivity Help Desk Costs Employee Satisfaction

Planning is Key: Reach End Users at their Moments of Need Training roadmap session Affinity and awareness Deployment Monday Skill development Performance support Needs assessment User populations Budgeting Scheduling Demonstration Sessions (SATV) Pilot Groups Train the Trainer Help Desk Readiness Tips & Tricks Hands On Floor Walkers Quick Start Cards Live Phone Support 1-2 Months Pre-Launch Point of Launch Ongoing Months Just in Time Training Deep-dive instruction Power Users Business Groups Video Training Reference Cards Live Phone Support

SATV – Product Bundle »Quick Start Cards Build confidence and skills with 6-page, trifold, full color reference cards available for all Microsoft productivity applications, Office 365, as well as Windows 7 and 8 »QuickHelp On-Demand Videos Answer “how to” questions at the user’s moment of need right from their desktop through 2-3 minute “see, hear, do” videos for Microsoft Office, SharePoint, Lync, and Windows platforms

Partnering To Win - Next Steps »Contact your organization’s SA Benefits Administrator to determine how many vouchers are available »Contact your training partner, BrainStorm, to create your adoption, deployment, and/or training plan including SA Training Vouchers »REQUEST SAMPLES / MORE INFORMATION Call or or, (TF)

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