GOVERNANCE ANKUR PATEL (MBA-IB) AMITY INTERNATIONAL BUSINESS SCHOOL

What is e-governance ? It is electronic governance. In simple word, E-Governance is nothing but a mediator between government and citizens. It is the use of a range of modern information and technologies by government to improve efficiency ,service etc. i.e. Internet,mobile,local area network

types of e - governance G2E G2C G2G G2B

Government 2 citizens G2C is transaction between government and citizens. It includes,  Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc. filing of income taxes Example: The example of Government to Citizens is that  National Portal of India India.gov.in G2C

Government 2 business G2B is transaction between government and Business. It includes ,  Dissemination of policies, memos etc.  Government rules and regulations.  Business information Application forms, renewing licenses, registration, payment of taxes. Example: The example of Government to Business is that  Business Portal of India Business.gov.in G2B

Government 2 employee G2E is transaction between government and Employee. It Includes,  Online conference for employee  Online training  Employee information Example: The example of Government to Employee is that Ex. e-Training for Employees www.egovonline.net G2E

Government 2 Government G2E is transaction between between the central/national and local governments, and between government department and agencies and organisation. It Includes,  Records by state government  Schemes,plan,Initiatives Example: The example of Government to Government is that e-governance standard Portal of India http://egovstandards.gov.in G2G

BASE OF E GOVERNANCE LEADERSHIP ORGANISATIONAL STRUCTURE 3. PROCESS MANAGEMENT

E-GOVERNANCE BEST PRACTICES Fast & easy services Increased accountability Increased transparency Reduced corruption Increased efficiency due to connectivity Tickets & fines E-polling tax filing E-voting Vehicle registration Transaction

Challenges faced Clarity about objective Provided services Misconception about information transparency Localization Security threats & legal issue Maximum use of infrastructure Standardization

Conclusion  e-governance is playing an increasingly important role in modern governance.  Various agencies of the government & civil society organisations have taken a large number of initiatives across the country.  e-governance initiatives can be successfully implemented in the 28 states & 7 union territories covering more than 1 billion population. This capacity is show, India would further strengthen the strong & dynamic democratic institutions & thereby secure growth & development for all its citizens.