Self Service Service Delivery & Automation System Center Review Deploy Configure Service Model DC Admin Operate Monitor Virtual Physical Public Cloud.

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Presentation transcript:

Self Service Service Delivery & Automation System Center Review Deploy Configure Service Model DC Admin Operate Monitor Virtual Physical Public Cloud Private Cloud Virtual Machine Manager Operations Manager App Controller Service Manager Orchestrator Configuration Manager Application ManagementService Delivery & AutomationInfrastructure Management Data Protection Manager App Owner

IT Service Management Incident and Problem Management Change and Release Management Service Request Fulfillment Service Level Agreement (SLA) support IT-as-a-Service Self-service Portal Service Catalog Role-based offerings System Center Integration New connectors to VMM & Orchestrator Improved connectors to OM, CM & AD Orchestrator Runbooks VMM Private Cloud integration Business Intelligence System Center Data Warehouse OLAP support for reporting and drilldown

Process Workflow Forms Reporting & Data Warehouse Workflows Configuration Management Data Base Work Items Configuration Items Knowledge Integration across Stack Standard Process Automation Self Service Service Catalog Reports / Mobile / Client Service Catalog Reports / Mobile / Client Solutions Problem Change Incident Compliance & Risk Service Request Release

Data Access Service ( OMSDK ) Data Access Service ( OMSDK ) Workflow Host (MonitoringHost.exe ) Workflow Host (MonitoringHost.exe ) WCF Host Service CRUD ops on CI & WI Importing Management Packs Authorization Encrypt & Store Credentials Manages Workflow hosts Initializes security context for Modules One Process/Account Shared across workflows Caches Instance Graph Passes Configuration to Modules System Configuration: Credentials, Management Packs Configuration Item Instances Work Item Instances Staging Tables

Data Access Service ( OMSDK ) Data Access Service ( OMSDK ) Workflow Host (MonitoringHost.exe) Workflow Host (MonitoringHost.exe) Extract, Transform, Load (ETL) Management Pack Sync Deployment & Orchestration System Configuration Data Staging of Extract data Repository of Transformed Data Facts/Dimensions Data Optimized for Reports

16 Questions?