ISO 9001:2000 By CEO’s

Evolution Quality assurance in Defence Industry's need for standards UK Government “Quality is everyone's business” 1971-British Standards Institute “BS 9000”

Version 1987 version (ISO 9000:1987)- same structure as UK Standard BS version (ISO 9000:1994)- quality assurance via preventive actions ISO 9001:2000 management system effectiveness via process performance measures

Requirements of ISO 9000 Set of key process in business Monitoring the process Adequate records Facilitating continual improvement

ISO 9000:2000 Covers basic Quality management system Core language of ISO 9000 series of standards Guidance Document – No Certification Purpose Understand Terms – Reference document

Benefits Of ISO Improved internal working leading to less errors and re-work. Improved customer satisfaction and loyalty. Improved morale and motivation. Preferential insurance premiums

Increased profitability Competitive advantage Enhanced status Boosts any company’s reputation Reliability of your internal operations

Advantages Of ISO Create a more efficient, effective operation Increase customer satisfaction and retention Reduce audits Enhance marketing

Problems More paper work, time and money is involved Mislead companies think certifications means better quality Numerous certifying bodies

Future Version ISO 9001:2008 – Next Version Releasing year 2008 Published by October-November 2008 Standards will not be changed

Improve employee motivation awareness, and morale Promote international trade Increases profit Reduce waste and increases productivity

Company Profile company was set up in emphasis on efficiency Lowest cost for cement revenue in excess of Rs.3298 crores First company to get ISO India’s highest exporter of cement.

Eight Quality Management Principles related to cement company Customer focus Leadership Involvement of people Process approach

System approach Continual improvement Fact-based decision making Mutually beneficial supplier relationships.

Achievements of the India Fastest project commissioning - Fastest stabilization of production - Highest productivity - Lowest power and coal consumption - Best environment management - Pioneering transportation of bulk cement by sea - Excellent product quality - Covering a strong brand

Strength consistently high quality of cement, backed by excellent service. This was reinforced by a strong dealer network. The result is that customers are ready to pay 2-3% premium for Ambuja Cement Making us the first company to introduce the concept of bulk cement movement by sea in India.

ACHIEVEMENTS Ranked among the 20 most competitive companies in Asia by Arthur D Little, in 1997 National Quality Award for outstanding pollution control. ISO 9002 quality certification ISO environment management certification, in 1999

Contd….. GACL, Rabriyawas unit has also successfully obtained certification of ISO 9001:2000 by BVQi Received “National Energy Conservation Award; 1st in Cement Sector”

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