Your Service Partner in Europe January 2006

Main features  European Economic Interest Grouping  Network of independent private owned companies  Covers 11 western European countries  Answers the needs of large European customers  Provides cleaning and other facility services  Best-in-class through skills sharing : technical know-how, processes, training, controls, …  All member companies are ISO certified

Members coverage

Turnover ( millions euros ) and People 2005

15 7 The ECS network

Centralized communication  GSF : France, GB, Spain : Marc Destrumelle  WISAG : Germany, Austria, Lux. : Günter Bouffier  IRIS : Belgium : Alexandre Millasson  GAMBA : Italy : Andrea Dondi  HELDER : Netherland : Hans Sanders  ENZLER : Switzerland : Brice-Laurent Poulin  GROSVENOR : Ireland : Bernard McCauley  According to the location of the Customer’s leading site in Europe, one of these managers will become the sole correspondent for all his cleaning services requirements and follow-up

ECS Coordination : a single system for all

Similar organisation among members Supervisor Site manager in charge Secretary Coordinator Local company management Services delivery on client site Posting to workplaces, tasks overview, immédiate correction Means implementation, site organization, relations with Client Client needs identification, commercial contract, client follow-up Anticipation of risks for client’s unsatisfaction Implementation of ckient policy and processes Local branch manager Client Staff administration – Invoicing and payements Cleaners Typical organization of any ECS regional branch

Members commitments  Partnerships with key accounts at European level  Centralized communication : customer has one single point of contact for all its European operations  Consistency in :  Best professionnal practices  ISO Quality systems and procedures  Prices structure and calculation method

France, U K, Spain  Fourth French Group for B to B - over customers  National coverage in France 90 branches, large covering of Great Britain and Spain  Also in Midwest USA and Quebec  employees ( Europe )  420 millions Euros Turnover ( 388 Europe )  Industrial cleaning in all fields of activity  Quality ISO 9001 certified

Belgium  Fifth Belgian Group for B to B  National coverage : 7 branches  employees  66 millions Euros Turnover  Industrial cleaning, coating, maintenance  Quality ISO 9002 certified, CQL  Safety VCA and BeSaCC certified,

Germany, Austria, Luxembourg  Second largest German Group B to B -7,500 customers  National coverage in Germany : 120 branch offices  As well as Luxembourg and Austria. Presence in Poland  employees  480 millions Euros Turnover  Multiservices and Facility Management : Cleaning, Security, Technical Maintenance, Catering, FM,...  Quality ISO 9001 certified

Italy  National coverage in Italy : 13 branch offices  Fourth Italian cleaning company  employees  47 millions Euros Turnover  Cleaning and maintenance services  Quality ISO 9001 certified and SA 8000

Netherlands  Seventh Dutch cleaning group  National coverage of Netherlands  employees  83 millions Euros Turnover  Quality certified ISO 9001, security VSA, and OSB

Switzerland  Fifth Swiss cleaning group  10 branches over German speaking northern Switzerland and Geneva  employees  30 millions Euros Turnover  Quality certified ISO 9001 and 14001, SZFF

Ireland  Third largest Irish Group for B to B, over 800 customers  National coverage in Ireland and Northern Ireland.  5 branches  employees  36 millions € Turnover  Commercial cleaning in all industry sectors  Quality - ISO 9001 certified

France Grande BretagneEspagneBelgique Pays BasAllemagneAutriche Luxem bourg Italie Suisse Irlande Cleaning hourly minimum wages, in euros 8,077,085,059,668,337,686,408,237,6911,457,93 Minimum of social charges to consider 42 %4 %40 %84%79 %21%22 %15%66 %12 %17% Specific cleaning reglementation apply yesno yes Mandatory re-hiring of cleaners on site when taken over yes Yes if more than 15 yes Yes some times Yes Some times Social aspects

Your Service Partner in Europe