IT Governance Committee Meeting October 16, 2008 The Brave may not live forever --- but the cautious do not live at all! Sir Richard Branson

Agenda What’s Hot? Continued discussion of our last meeting. Project Update Revisiting our Technology Plan

Reach Inside the Technology Bag What one piece of technology would allow you to do your job more efficiently?

What is one thing that would help you in your job? Valerie – Tablet PC like Terry’s Lynne Reed – Virtual Meetings David Weldon – Video Remote training sessions Video feed from site(in field or from mobile command post) to EOC RFID for equipment on scenes to keep records of what units responded and timeframes Audio to text for EMS to record as events occur rather than keying later Lee Worsley – High speed wireless for video feeds Mark Logan Bar codes on tax bills Self-serve payment at remote sites for taxes Rick Pilato Online application for eligibility for services –kiosks in libraries and other places Chat services to facilitate asking questions Temple – pen that records strokes and produces text so you could transfer from notebook pages to text

Look Inside Your Department Identify one inefficiency that causes you or your department grief ?

What is one efficiency that causes you grief at work? – Michelle Deese – need to better catalog custom or special maps and make them available via web – Jennifer Mace – need a single input source for budget info to use in all reports and documents rather than having PeopleSoft AND Excel AND Word AND Publisher – David Weldon – need Data Collection in field – Susan Branch – need better way to pull data from multiple systems for reports and analysis – Jeanne Jarrett – PeopleSoft is too hard to use and match

Reach Inside the Technology Bag What one change would allow your department to operate more efficiently?

A Quick Project Update Aerial Photo Project 800 MHZ VIPER SYSTEM Expenses Paid Through Payroll School Surveillance by Sheriff’s Department Unified Electronic Payment Processing System Permit Center Application Replacement SharePoint Gov’t Center Expanded Video Surveillance AVL Project for Emergency Vehicles

Possibilities Making Them Happen It is a great time to be an innovator 2007 Technology Strategic Plan *

Vision: Catawba County Government will embrace technology to improve service and efficiency, and provide seamless access for the public. This will be accomplished in a spirit of customer service, partnership, and consultation with our stakeholders. Our guiding principles are quality, creativity, innovation, integration, and cost effectiveness. Mission: Provide leadership and guidance in all aspects of technology to enhance government services. *

Possibilities Six Strategic Initiatives It is a great time to be an innovator Technology Strategic Plan *

Enable the public to interact with local government by providing secure access to information and the ability to efficiently conduct appropriate business 365/24/7. * Empower the Public:

Improve outcomes, efficiency, responsiveness, and agility of services by transforming the management of information technology through best practices and shared resources. *

The Future of the Enterprise partners trust aggregate centralized collaborators specialized adapt reputation Self-organizing outliers

Transform key business processes through the effective use of innovative technology and state-of-the-art software. *

Leverage innovative partnerships to offer better services. Innovative Partnerships *

Enable personnel by increasing the efficiency and agility of the systems they depend on. Empower the Workforce: *

Improve public safety by leveraging modern information systems and technology. *

How do we deliver the right information using the right tools in the right format to the right person at the right time? The Challenge And be Environmentally Responsible?

GREEN is the “in” Color – Donate old functional computers to school children that do not have home computers. – Send old computer equipment to a company that recycles electronic devices. – Exchange CRT computer monitors with LCD monitors when computers are replaced. – Provide computer applications at employees' homes, so they can complete required paperwork without having to drive to their office. – Virtualization and server consolidation – Comprehensive telecommuting policy and enabling technologies for working anywhere – “Think before you print” campaign – Web/video conferencing to reduce mileage costs

GREEN is the “in” Color So what can I do?

GREEN is the “in” Color – Unplug phone chargers and other chargers when not in use. – Turn off you computer if you are going to be away for an extended time. Especially, overnight. – Don’t store something just because you can. – Don’t print just because you can. – Be sure your computer monitor and hard drive are set to sleep mode after 15 minutes. – Check energy consumption on purchases Equipment efficiency, server requirements, access Energy analysis on projects

What is your responsibility? * Learn to use the technology Use it responsibly Report problems Maintain security Explore and expand functionality Make connections/ Be creative Add value to the organization Think GREEN……… Empower the Workforce:

IT Governance Committee Meeting October 16, 2008 The Brave may not live forever --- but the cautious do not live at all! Sir Richard Branson