2 Content Business Environment Financials Segmental Analysis Growth Strategies

3 Business Environment IT Solutions Industry Growth exceeds projections (25% vs. 18%) Pricing stable, trends reversed Geography wise Mix unchanged – US 70% BPO Segment Industry witnesses 46% growth, maturity on all parameters Captives 65%, 1 new captive per week Data Protection, Security, Compliance Important Attrition rates of over 50%

4 Financials-Quarter Highlights Net profits at Rs 134Mn Up 39% QoQ, Up 495% YoY Net Margins over 10% Operating Profits at Rs 228Mn Up 6% QoQ Grows 96% YoY Margins up at 18% Revenues depict 23% YoY growth at Rs 1279Mn Offshore Revenue Contribution improves from 38% to 42% Revenue capacity utilization improves to 77%, up from 70.5% last quarter

5 Financials - Consolidated (Rs in mn) Apr- Mar’04 AMJ’04QoQ (%)YoY (%) Revenues Other Income Operating Expenses Operating Profit OPM (%) bps660 bps Depreciation Profit Before Taxes Provision For Tax 6622 PAT NM (%) bps828 bps Return On Average Capital Employed 20% annualised DSOs improve from 91 to 84 days for the quarter Cash and Cash equivalents over Rs 900 Mn

6 Segmental Analysis Software solutions grow 19% YoY, down 4% sequentially BPO shows 188% YoY growth, -18% QoQ (Rs Mn)

7 FY04AMJ’04 International segment grows 10% sequentially European geography revenues increase 14% sequentially APGC follows closely at 11% QoQ growth Revenue Mix – Geography wise

8 Revenue Mix - Verticals JFM’04 FY04 3 Focused verticals contribute 63% revenues, 54% in FY04 Transportation grows maximum this quarter Finance/ Insurance/ Banking 28% Others 27% Retail 9% Manufacturing 9% Transportation 24% Finance/ Insurance/ Banking 31% Transportation 17% Manufacturing 15% Retail 9% Others 31%

9 Revenue Mix – On : Off Proportion of Offshore revenues increasing gradually (% Onsite) (% Offshore)

10 Order Book Fresh Order Intake Closing Order Book 51% of Pending Order book at $ 67.1 Mn executable over next 12 months Fresh intake of orders stable at USD 39Mn

11 Client Concentration Top 20 clients contribution to Revenues improves this quarter Top 20 Top 10 Top 5 (%) Others

12 People Resources BPO Software Onsite Offshore 23% 77% Segmental People Break UpOn-Offshore Mix 2559

13 Leveraging Existing Competencies Insurance & Banking Transportation Retail Tools- BMA, Knowledge Portal, Testing Methodologies - QuickStart, FlightMap Core Competencies Business Process Management Enterprise Integration Legacy Maintenance & Modernisation Custom Software Development & Maintenance Integrated Services Stack Domain Knowledge Domain Experts Domain Knowledge Repository

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