ACCOUNTABILITY and SOCIAL RESPONSIBILITY in ONTARIO’S LEGAL GAMBLING REGIME A Presentation to the 7th Annual AGRI Conference Banff AB, April 4, 2008 By Garry Smith & Dan Rubinstein

INTRODUCTION  Outline of the session  Following in the wake of the Ombudsman reports – Integrity and accountability of the gambling system challenged – Sweeping changes called for – Media coverage triggered Ombudsman reports

Why Governments Struggle with Gambling-Related Accountability and Social Responsibility Issues  Formerly outlawed status  Historical baggage  Has any society ever got it right?

Troublesome Truths about Gambling  A morally contested industry  Not an essential service  Unlike other entertainment forms  Damning evidence  Culture of denial

Misleading Mission Statements  Ethereal, devoid of meaningful content  Shopping lists of all things good  Window dressing  Accountability and social responsibility implications