1 VoIP – Today & Tomorrow –Rich Tehrani –President –TMC – –Blog: tehrani.com

2 TMC  33 Year Old Publishing And Trade Show Company  First Magazine in Contact Center and VoIP Space  TMCnet: Top 5,000 Sites in World

3 What is Happening?  Prices Falling  Safety In Question  Becoming A Target –Government –LECs –Hackers –Open Source/Free

4 Challenges  Is Broadband Secure?  Is VoIP Parasitic?  Differentiation  Market Share  Marketing VoIP

5 Opportunities  Wireless  Video  Radio  X-Play  Enterprise

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7 Future?  VoIP Peering  Video Kiosks  Quality  Surround Sound  Conferencing  Consumer Electronics  Kids  Services

8 Can’t Live Without it

9 Is Stressful

10 Office Phone Secretary Home Phone VoIP Cell Phone Voice Contact

11 Boss Calls Take Call Chicken or Fish Lose Customer Customer Typical Situation

12 Mass Confusion VoIP Productivity Boosting Converged Applications Communications Software Mobility Solutions Real-Time Communications This Won’t Solve Anything

13 To Get Rid Of These Pesky ARROWS!!!!! We Need What Are We Doing?

14 Company Supplier Component Maker Customer ManufacturingJust In Time

15 Take Boss Call Customer Call Boss Customer Friend CommunicationsJust In Time

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17 The End –Thank You For Attending And Listening And –Thank You SuperComm For Inviting Me – –Blog: tehrani.com »Rich Tehrani »President »TMC