The prospect of coordination of information society development process Aurimas Matulis, Information society development committee under the Government of the Republic of Lithuania

State priority Development of information society – one of the common goals of Lithuanian Government. Development of information society – one of the common goals of Lithuanian Government. Programme of the Government of the Republic of Lithuania for

The basic directions of Lithuania information society development To increase of people competence in IT range;To increase of people competence in IT range; To modernize Public Administration;To modernize Public Administration; To promote electronic business;To promote electronic business; Preservation of Lithuanian language and culture. Preservation of Lithuanian language and culture. The Government Resolution "On the strategical plan of Lithuania information society development” adopted on 10 of August 2001

Processes of information society are horizontal – there is a demand of close cooperation between institutions. Specific importance in organizational structure is layd on non governmental organizations and businesses. Actions of them are stimulating society interest of informations society processes, analyses and performs various projects of information society. Public administration of Lithuania information society development

Seimas Information Society Development Committee Office of Knowledge society council under the President of Lithuania Republic Government institutions Information Society Development Information Society Development Commission leaded by Prime Minister Information Society Development Committee under the Government of Republic of Lithuania The Ministry of the Interior The Ministry of Transport and Communications Governance institutions Association ”Infobalt” Lithuanian Computer Society Association “Knowledge society council” Private sector

Planning changes “Lithuanian Information Society Development strategy” is prepared – – Information Society Development programme every 2 years. – –Reports, based on achieved results, funds, dinamics

Increasing number of houhold computers and internet connections in ,3 3,2 5,9 7,7 10, Computers % Internet connection % Source: Statistical department

Source: TNS Gallup

Concept of the Law on Information Society Services Service providers will be obliged constantly, directly and easily provide specific information for consumers, Will be defined Government authorized authority and other competent institutions.Service providers will be obliged constantly, directly and easily provide specific information for consumers, Will be defined Government authorized authority and other competent institutions. concrete requirements for commercial information, commercial information provided by , commercial information about regulated professional practice.concrete requirements for commercial information, commercial information provided by , commercial information about regulated professional practice. Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004

Will be defined what information service provider must provide to consumer, consumer will be able to determine and fix entry mistakes, requirements for contracts made in electronic way will be set;Will be defined what information service provider must provide to consumer, consumer will be able to determine and fix entry mistakes, requirements for contracts made in electronic way will be set; Will be settled responsibility of service providers, its limits, exceptions, illegal activity prevention. Service providers will be in charge of information storage.Will be settled responsibility of service providers, its limits, exceptions, illegal activity prevention. Service providers will be in charge of information storage. Concrete code requirements for business, trade and consumers associations or other organizations related to services of information society will be defined.Concrete code requirements for business, trade and consumers associations or other organizations related to services of information society will be defined. Concept of the Law on Information Society Services Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004

Tools and ways of solving contentions that arises by providing electronic services between service providers and consumers.Tools and ways of solving contentions that arises by providing electronic services between service providers and consumers. Will be defined functions and rights of Government authorized authority in cooperation with EU institutions, member states and international organizations and performing supervision of electronic services provision.Will be defined functions and rights of Government authorized authority in cooperation with EU institutions, member states and international organizations and performing supervision of electronic services provision. Will be settled responsibility for breach of law, made offers to Government and Minister of economy.Will be settled responsibility for breach of law, made offers to Government and Minister of economy. Concept of the Law on Information Society Services Resolution No 1276 by the Government “On Approval of the Concept of the Law on Information Society Services” 11 October, 2004

Development of e-services eGovernment is a tool for implementation of a Public Administration reform and State functions. Based on IT – user-oriented, business model in Public Administration.

The objective of the Concept for eGovernment To develop effective means allowing to adapt public administration to the modern needs; To analyse and reform the decision-making process to such an extent that public administration would suit the modern management knowledge; To increase the speed of services of public institutions and improve their quality by applying IT for data processing, management and services delivery through digital channels.

The three levels of rulling eGovernment Management of eGovernment projects Co-ordination of the development of eGovernment projects Supervision of eGovernment services which are available on Internet

Government In the New Millennium 17 Source: Cisco Systems Inc 2003.

An institution provides public information via the Internet An institutions provides to user partially automated forms and questionnaires which my be filled in and printed by a user. Level 1 Online information service Level 3 Partially interacting Level 4 Fully interacting A user’s identity is established within a system. A user may present questions And institutions answers. The service is delivered non-electronically. A user will submit a question by electronic means and will be provided with a valid electronic service. Level 2 Partially transaction Phases of services

Fully developed electronic public services For citizen Income tax declaration;Income tax declaration; Browse for publications in public libraries;Browse for publications in public libraries; Search of vacancies (including public administration);Search of vacancies (including public administration); Interactive medical counselling and registering with a doctor via reception offices;Interactive medical counselling and registering with a doctor via reception offices; For business Value added tax (VAT); Corporate taxes; Customs declaration; Social allowances to employees; Data provision of Statistics; Public procurement;

Dynamics of persenatage of electronic public services in 2004 Source: TNS Gallup Total index of electronic public services– 62 %.

Development of eGovernment Expansion of eGovernment portal. Development of eGovernment in regions. Infrastructure of e-signature.

Electronic gateway of government

Today this portal links up 726 electronic public services, which according to interactive level divides into four phases. Electronic gateway of government

Expansion of eGovernment portal Full interaction with person identification (3rd and 4th security level) Module of declaration of living location Strategy for Public Administration till 2010 (main goal – transparent, effective, citizen-centred system for Public Administration

Increasing number of users Privileges for citizens buying computers and Internet connection. Changes to the Law on Tax declaration are made. Points of Public Internet Accsses. By the end of year points, all areas with population <1000.

The most requested e-services Job related e-services (51% of Internet users); Entry to High school (48% of Internet users); Health related e-services (44% of Internet users).

Development of eGovernment in regions By encouraging eGovernment expansion in regions, the pilot project “Digital community” was implemented in Jurbarkas municipality in On obtained experience base recommendation for all municipalities on development of services was formulated.

E-signature supervision Legal base for e-signature is created by ISDCLegal base for e-signature is created by ISDC Standards for e-siganature infrastructure is aproved by Lithuanian Standards BoardStandards for e-siganature infrastructure is aproved by Lithuanian Standards Board Qualified Certificate Service Providers (in the near future):Qualified Certificate Service Providers (in the near future): “5Ci” and “Verslo tinklas” as CA, RA Mobile operator “Omnitel” as RA of “Sertifitseerimiskeskus” (Estonia)

E-signature pilot project Main Goal – exchange of e-documents between governmental institutions instead of paper ones Beginning - May 17, 2004 Achieved results – heads and employees of institutions practically gets to use e-signature Problems – additional precodures, excessive strain, non-intuitive GUI of Document Exchange Module (DEM)

E-signature pilot project (requirements) Free e-signature verification (creation?) softwareFree e-signature verification (creation?) software Open Standards (PKCS#7)Open Standards (PKCS#7) Open Architecture (XML, SMTP)Open Architecture (XML, SMTP) Legislation – ISDC has prepared “Policy Requirements for e- documents managment systems and exchange”Legislation – ISDC has prepared “Policy Requirements for e- documents managment systems and exchange” ISDC uses mobile e-signature technology – project of m-signature with “Omnitel”ISDC uses mobile e-signature technology – project of m-signature with “Omnitel”

E-signature pilot project (scheme) PKCS#7, XML, SMPT DEMDEMDEMDEM DEMDEM

M-signature project (scheme)

E-signature pilot project (status) From May 17, patricipating 5 governmental institutions (Government of the Republic of Lithuania, The Ministry of Transport and Communications, The Ministry of Economy, Lithuanian Archieves Deparment and ISDC)From May 17, patricipating 5 governmental institutions (Government of the Republic of Lithuania, The Ministry of Transport and Communications, The Ministry of Economy, Lithuanian Archieves Deparment and ISDC) By the end of 2004:By the end of 2004: 20 Govermental institutions Lithuanian Parlament Certification Authority (CA) - ISDCCertification Authority (CA) - ISDC By the end of 2007 – all state institutions working with e- documents and e-sigantureBy the end of 2007 – all state institutions working with e- documents and e-siganture

EU structural funds for the Information Society Information society is one of horizontal priority areas defined in Single Programming Document;Information society is one of horizontal priority areas defined in Single Programming Document; As well, there is a particular SPD measure dedicated for this area – measure 3.3 “Development of information technologies services and infrastructure”. It is aimed at public sector projects.As well, there is a particular SPD measure dedicated for this area – measure 3.3 “Development of information technologies services and infrastructure”. It is aimed at public sector projects.

Modernization of public administration sector, in order to increase effectiveness and openness of public institutions, develop e-services and on-line sources of public information;Modernization of public administration sector, in order to increase effectiveness and openness of public institutions, develop e-services and on-line sources of public information; Increase of population’s competence guaranteeing possibility to acquire ITT knowledge and skills and to apply them for professional and other activities, to get information and learn;Increase of population’s competence guaranteeing possibility to acquire ITT knowledge and skills and to apply them for professional and other activities, to get information and learn; Installation of Lithuanian language in IT, by localisation of software and development of Lithuanian information resources.Installation of Lithuanian language in IT, by localisation of software and development of Lithuanian information resources. Decreasing of social divide by creating conditions for all inhabitants of the country to use IT and information resources without reference to their social position or place of living.Decreasing of social divide by creating conditions for all inhabitants of the country to use IT and information resources without reference to their social position or place of living. SPD measure objectives

~ 217,7 million Litas are allocated for SPD measure 3.3 “Development of information technologies services and infrastructure” for the programming period : „Electronic infrastructure“ – 84,3 million Litas;„Electronic infrastructure“ – 84,3 million Litas; „Electronic government and e-services“ – 126,5 million Litas;„Electronic government and e-services“ – 126,5 million Litas; „Support for project preparation“ – 6,9 million Litas.„Support for project preparation“ – 6,9 million Litas. Calls of SPD measure 3.3

Aims for even development of electronic communications infrastructure, and especially of broadband communication, in all regions of the country, and safety of public sector e-infrastructure. Lots: 1. Public Internet Access Points; 2. Broadband networks; 3. Infrastructure of safe information systems. Electronic infrastructure

Aims to create possibilities for all citizens and businesses of Lithuania to use ITT for communication with public institutions and to modernize services of public sector. Lots: 1.Interoperability; 2.Public procurement; 3.Culture and Lithuanian language; 4.Healthcare services; 5.Public e-services. Electronic governance and e-services

Aims to support financially preparation of documentation for projects that correspond to SPD measure 3.3 “Development of information technologies services and infrastructure”. Support for project preparation

Tentative tender for applications, organized in beginning of 2004, showed that demand of financial support for projects of IT services and infrastructure is more than 800 million Litas;Tentative tender for applications, organized in beginning of 2004, showed that demand of financial support for projects of IT services and infrastructure is more than 800 million Litas; For first phase of submission of applications until 15 th of September, 60 applications were submitted and total amount of requested support amounts to 258 million Litas.For first phase of submission of applications until 15 th of September, 60 applications were submitted and total amount of requested support amounts to 258 million Litas. What is the need?

Increased availability of public services on-line;Increased availability of public services on-line; Developed broadband networks in the country;Developed broadband networks in the country; Availability of the Internet access in remote rural areas;Availability of the Internet access in remote rural areas; Developed healthcare services on-line;Developed healthcare services on-line; Created products that help non-English speakers to use IT and global information resources.Created products that help non-English speakers to use IT and global information resources. What do we expect?