به نام جان آفرین پاک دکتر فرید خوش الحان مدیریت پروژه های فن آوری اطلاعات در سازمان دکتر فرید خوش الحان عضو هیئت علمی دانشگاه صنعتی خواجه نصیرالدین طوسی khoshalhan@kntu.ac.ir

آمار 28% of all software projects were successful 23% of all projects still failed and 49% were still challenged "IT executives told us that they get their best estimate, multiply by two and then add a half!" It's been estimated that 50% to 75% of the total cost of any project is directly attributable to errors, omissions, and re-work

یک سناریوی فرضی... "Let's spend $500,000 on this IT project, it has a 28% chance of success,"

Project Success Factors Success Factor 1: Executive Support Success Factor 2: User Involvement Success Factor 3: Experienced Project Manager Success Factor 4: Clearly Defined Project Objectives Success Factor 5: Clearly Defined (and Smaller) Scope Success Factor 6: Shorter Schedules, Multiple Milestones Success Factor 7: Clearly Defined Project Management Process Success Factor 8: Standard Infrastructure

Why ITPM? مدیریت پروژه فن آوری اطلاعات

IT? فن آوری به تنهایی معنی ندارد نکته اصلی اطلاعات است نکته اصلی اطلاعات است نقش محوری اطلاعات در سازمان تحویل منافع مورد نظر ایجاد ارزش برای مشتری، (ذینفعان)

IT Contribution the IT department, the ready second mate, steps up and says, "I'm behind you 100%." what about the scenario where the IT department actually contributes to developing the corporate strategy?

some interesting statistics 89% of companies are flying blind, with virtually no IT metrics in place except for finance. 84% of companies either do not do business cases for their IT projects 84% of companies are unable to adjust and align their IT budgets with business needs more than once or twice a year.

مزیت رقابتی تمایز هزینه

Competitive Advantage Using Technology Execution and Efficiency Leveraging Technology to Lower Costs Innovation

ارزش آفرینی پروژه های IT اجرای پروژه های IT پروژه های IT ارزش آفرینی مدیریت پروژه های فن آوری اطلاعات

Corporate and IT Strategies

Competitive Alignment Maximize the value of your company's IT investments while minimizing the risk Reduce or eliminate redundancy in IT projects. Schedule corporate and IT resources more efficiently. Better integrate the IT function into the company so the mentality shifts from "us versus them" to "all of us." Improve the business skills of the IT team and improve the understanding of IT in the business teams.

فرایند انتقال، همراستای، تغییرو اجرا نقش مدیران پروژه های IT سازمان و محیطی که قرار است در آن اجرا صورت گیرد Techno- workers Managers فرایند انتقال، همراستای، تغییرو اجرا

Four Project Constraints Scope Time cost quality (functionality, performance, or features).

Basic relationship Scope = Time x Cost x Quality Scope Values and Benefits

Core Benefits Advantages Values Increasing productivity Increasing profit Scope Environment

Setting the Basic relationship Scope = Time x Cost x Quality Readiness Adoption Adaptation Acceptance Change Execution Tracking

HOW? IT Business Models and strategies Business cases feasibility and charter statements IT Readiness, adoption, and change methods PMBOK IT Performance appraisal

IT Projects Wish lists Fashions Needs to advantages Value creation Sustainable revenue Sustainable advantage

یک سناریوی فرضی اجرای این پروژه ....هزینه در بر دارد و میزان موفقیت آن .... می باشد يا نصب سخت افزار و نرم افزار جديد جهت بهبود خدمت رساني به مشتريان و رساندن آن به سطوح بين المللي پاسخگويي به 95% درخواست هاي مشتريان در 90 ثانيه با كمتر از 5% تماس مجدد براي همان مشكل این پروژه باید انجام شود زیرا ...... (ارزش ها و منافع، دورنما و مزیت رقابتی حاصل) 21

پرده آخر ...