Human-Computer Interaction Breakout Clare-Marie Karat, Charles Wiecha Wanda Dunn, Jason Hong, Bonnie John, Bob Kraut, Brad Myers, Norman Sadeh

Outline Ongoing work at CMU Current Collaborations Potential CMU+IBM Collaborations Ideas for IBM OCR Small Grants

Ongoing Work at CMU Cognitive modeling Make it easier thru tools that automatically create models via demonstration Design patterns combining usability and software architecture Understanding how online communities work How to design so they work better Open source, wikipedia, health support Human attention Minimizing attention and interruptions Bonnie John Bob Kraut

Ongoing Work at CMU Post Eclipse UIs for Alice environment Alice 3.0 under development To be in a Java IDE, will use Eclipse Web-based UIs for dev? Persuading people who are too sedentary to be more active Visualizations for seeing own activities, step counts Alerting people when they achieve a basic goal Wanda Dunn Ian Li Jodi Forlizzi

Ongoing Work at CMU Pebbles Using handhelds with other devices Universal remote controls Associative Memory Retrieval “Was sent to me in from same person that…” Shows associations on top of Google Desktop Quickly filter by people, , web page, etc Natural Programming Aimed at non-professionals: secretaries, physicists Mapping task in head to computer program, bring computer close to way people think Better programming environments Debugging, APIs, etc Brad Myers

Ongoing Work at CMU Radar Help with office , calendaring, etc thru machine learning CMU goal is to assist conference planning Classifies s, finds action items, fill web forms Brad Myers John Zimmerman Anthony Tomasic

Ongoing Work at CMU End-User Programming for the Web Make it easy to grab data from multiple sites, refine, and visualize Now looking at real-time data and sensors Mobile Social Computing Help families and friends be more aware of each others’ activities, and improve messaging Usable Privacy and Security Anti-phishing training, warnings, algorithms Authoring privacy and security policies, control and feedback mechanisms for pervasive computing Jason Hong Lorrie Cranor Jason Hong Norman Sadeh

Current Collaborations with IBM Bob Kraut (CMU) and Viegas / Wattenberg (IBM) doing visualizations work, useful for self-awareness within a group Gary Hsieh (CMU) interned with Jennifer Lai (IBM) this summer on queuing up and prioritizing helpdesk requests Jeff Nichols (CMU Grad) now at IBM Almaden IBM Global Business Services uses CogTool Brad Myers had Eclipse grant last year Lorrie Cranor has IBM Faculty Grant and Collaboration Grant

Opportunities for Collaborations Non-Eclipse based UIs for Alice Something more web-based More Web Mashup tools Lots of tools in Lotus and IBM Almaden Physical activity monitoring and tracking Corporate foundation, HR, Health of workforce Tools to help cross-team collaboration What problems other teams have What they are working on IBM Social and Collaborative Software Using CogTool in more places in IBM

Opportunities for Collaborations Human data types work Phone numbers, addresses, etc Tools to help programmers deploy these in code Generalizing RADAR cognitive agents to work on more general problems Prioritizing , scheduling, etc User defined workflows (CMU) Flexible forms team (Lotus Workplace) Mapping mental models to computer systems Programming, predictive cognitive modeling Authoring and refining policies Corporate, security, privacy policies Providing suggestions and auditing tools

Bigger Ideas Shared representations throughout entire design process Going beyond UML Other kinds of users, with different perspectives Combines skill set of tools, mashups, natural programming, mental models, social computing Explore one domain deeply Ex. Supporting a global university Blackboard, registration, grades, web sites, scheduling, administration, courses on multi-campus Ex. Security, both physical and virtual IBM Google Cloud Computing initiative Sensor Andrew sensor network at CMU

Ideas for IBM OCR Small Grants Contextual inquiries of dev teams at IBM Who are the different kinds of people on dev teams? Studying what they are doing and how Usable student services Similarly, studying faculty and student needs A user-centered approach to developing services And extensible too, so students and others can add Better ways of handling policies Machine readable privacy, security policies Classroom software too (message boards, syllabus)