Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications
Benefits to Business Important customers at your finger tips Fewer trips save Time Fewer trips save Money Accelerate decisions Involve parties from remote locations Improving Your Communications
To-Do List and Calendar Fax over
Improving Your Communications Instant Messaging Web Conferencing
Benefits to Business Hold Meetings Give presentations online Share documents LIVE Edit documents Demo application sharing Troubleshoot: from a remote user’s computer Communications Tools: Conferencing
Exercise webEx Communications Tools: Conferencing
Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications
Growing Your Business Marketing Tools Sales Leads On-Line Presence Expanding Your Use of the Internet
Marketing Tools: Sales Force
Marketing Tools: Prospect Lists
Web Design & Development Build Your Own v Full Service Web Hosting Site Building Commerce Marketing Reporting Marketing Tools: On-Line Presence
Making the Internet Work for You Sales Marketing Operations Service HR Administration Purchasing Your Business Communications
Benefits to Business Flexible communications channel Provides scalability to meet growth Improves order and data accuracy Customer has control of information Reduces labor and operational costs Promotes repeat business Improving Customer Service
Low Touch Model High Touch Model
Benefits of High Touch Service Time/effort prioritized by client value Manage high level issues immediately Quicker reaction to changing needs Build stronger relationships with VIP customers Improving Customer Service
SEARCH SKILLS The Internet Business Solutions Center
Improving Your Search Skills 1. Rare Words 2. All Words That Might Matter 3. Phrases 4. Punctuation and Spaces 5. Capitalization Beyond the Fundamentals
Improving Your Search Skills 6. Fields 7. Using a + or - 8. Excluding specific words or phrases 9. Combining elements 10. Wildcards Beyond the Fundamentals
TIME IS MONEY Why “HIGH SPEED” Internet? YOUR COMPETITION HAS IT STAY OUT IN FRONT!
Considerations Consistent high speed connection Connection that is always on Network Design and maintenance Web-hosting services Customer Service 24/7 Single service provider How to Select An ISP
Broadband v Narrowband 1. Continuous connection 2. No busy signals 3. Sophisticated high-speed network 4. Quick delivery of rich multimedia content 5. No equipment to purchase Selecting Your ISP - Features
Broadband Connection Instant gratification Increased employee productivity Increased customer satisfaction Option to purchase/lease equipment Selecting Your ISP - Benefits
Benefits of Cable Provider Greater serviceable area Single service provider Local community-based company Network Design and maintenance Web-hosting services Customer Service 24/7/365 Competitively priced Your Cable Operator ISP
PhoneCable One-Time Charges: Installation$xxx$xxx Modem$xxxincluded Subtotal$xxx$xxx Monthly Charges: ISP Contract$xx.xx$xx.xx Dedicated Phone Line$20.00n/c Local/LD Phone Chgsn/an/c Subtotalxx.xx+$xx.xx Cost Comparison
PhoneCable One-Time Charges: Installation$xxxSpecial Offer! Modem$xxxincluded Subtotal$xxx$xxx Monthly Charges: ISP Contract$xx.xxSpecial Offer! Dedicated Phone Line$20.00n/c Local/LD Phone Chgsn/an/c Subtotalxx.xx+$xx.xx Cost Comparison
The Internet Business Solutions Center Broadband Cable Internet Connection The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months 50x Phone Speed Always On Never Busy No Hidden Charges
The Internet Business Solutions Center MSO/SI/ISP The #1 Choice! [offer] (ISP) Installation! $xx.xx/month for the first 3 months SIGN UP NOW FOR SPECIAL SEMINAR RATE!
The Internet Business Solutions Center THANK YOU!